To my fellow Acura owners:
I have never left a review before for any business, but my experience at Acura Pickering has been so appalling that I felt the need to leave a comment. Please take my silly advice and DO NOT take your vehicle to Acura Pickering. I dropped my car off on Apr 22/19 for a service job that was supposed to take 3 to 5 days. It is now May 30/19 and they still have my car. They have now had my car for 39 days...yes, that was not a typo...39 days...and still counting!!!
I have been given so many different excuses for the delays, it is almost comical at this point. Here are a few of them:
"We're almost finished with your car...we just have to order a few nuts and bolts which are on back-order"
"The mechanic assigned to your vehicle called in sick"
"The mechanic assigned to your vehicle had to attend Acura school/courses"
"The parts that we ordered for your vehicle were used for another job and the parts are now on a nation-wide back-order"
People, I am not making any of this up. Trust me, do yourself a favour and take your vehicle somewhere else....anywhere else!