Acura Pickering

Worst experience in my life with this dealership. I went there for a regular maintenance to change timing belt and spark plugs to my RDX and when I picked up my car it started making very loud noise I went there for a regular maintenance to change timing belt and spark plugs to my RDX and when I picked up my car it started making very loud noise and emission check engine light went on ( first time a check engine light lit up in my car), when we reached to them next day, the service adviser didn’t take seriously and was insinuating that it might’ve not be their mistake and we might need to pay for extra repairs cost on top of close to $3,000 that We had paid the day before. Long story short it turned out the mechanic forgot to attach the flex pipe properly. While, they eventually fixed it, It left me wondering how Acura dealership could potentially damage your car that was perfectly running and fail to admit it or even apologise. I found the service adviser extremely rude and doesn’t understand what a client service is all about. They have no respect to their customers and probably don’t care if you come back or not. They even scratched my car. A small advice, if you have a good running car, please take it somewhere else. More

Despite the 6 month wait for my car the dealership, particularly Tara Li, constantly kept me updated on the delivery status. particularly Tara Li, constantly kept me updated on the delivery status. More

Thanks to Tara sales and Syd Manager for a no hassle buying process. One of the best car purchases I have had. The rest of the staff were very friendly and helpful. I would definitely buy again from thi buying process. One of the best car purchases I have had. The rest of the staff were very friendly and helpful. I would definitely buy again from this dealership. More

May 18 2022 I recently purchased my 2022 MDX Type S - Ultra from Acura Pickering. This was my 4th MDX and last two occasions I didn't have good experience with the sales rep. However on this occasion , i Ultra from Acura Pickering. This was my 4th MDX and last two occasions I didn't have good experience with the sales rep. However on this occasion , it was a real pleasure working with Laxsith Alexander, he is a true professional, has in-depth knowledge about the product he is selling and puts his client's interest before his own. I would highly recommend him to anyone looking for any model of Acura. If fact I have already referred him two of my friends. More

Great experience with the purchase and delivery of my Acura RDX! Tara was personable, thorough and made the whole process easy. Many thanks 😊 Acura RDX! Tara was personable, thorough and made the whole process easy. Many thanks 😊 More

I recently purchased my 2020 RDX from Acura Pickering. It was a real pleasure working with Laxsith Alexander, he is a true professional and I would highly recommend him without any reservation. Laksith was was a real pleasure working with Laxsith Alexander, he is a true professional and I would highly recommend him without any reservation. Laksith was pleasant to do business with and offered an exceptional level of service, he kept me up to date from the start to the delivery of my new vehicle. I would also like to thank Syd Youuroukos (sales manager) for his help in putting together the deal for me, my thanks to you and Laksith. James Sue More

I just wanted to write you a quick note to thank you for your honesty, dedication and for going above and beyond while selling me my 2021 Acura RDX yesterday. Thank you so much for answering all of my ques your honesty, dedication and for going above and beyond while selling me my 2021 Acura RDX yesterday. Thank you so much for answering all of my questions honestly and I'm happy with the car I purchased, and the purchase price was so very reasonable. You can be sure that if I have any friends looking to purchase in the future, I'll be sending them to Ian Qin at Acura Pickering. Thanks again. More

I traded my 2009 Equinox LT for a 2021 Acura RDX and I am very pleased with the hospitality given by Laksith the salesman. He was so friendly and answered all my concerns. I do highly recommend Laksith of Pi very pleased with the hospitality given by Laksith the salesman. He was so friendly and answered all my concerns. I do highly recommend Laksith of Pickering Acura. More

Had my new Acura RDX towed to Pickering Acura this morning after having electrical issues. Had excellent service and they had the car back to me by 2:15 with the electrical issues repaired. This was e morning after having electrical issues. Had excellent service and they had the car back to me by 2:15 with the electrical issues repaired. This was even a Saturday and I didn’t purchase my vehicle from them. Everything covered by warranty and great updates from Arash. Couldn’t ask for better service. More

It’s a very pleasant experience in the store. Ian is Very helpful and provided professional service. Addressed my concerns and good prices! Perfect experience and thanks! Very helpful and provided professional service. Addressed my concerns and good prices! Perfect experience and thanks! More