Deanna Schmidt | Page 3

Simply Awesome Purchased my 2nd Ford Escape in 11 years from Island Ford. From the moment I walked through the doors, I didn't feel any sales pressure and was meet b Purchased my 2nd Ford Escape in 11 years from Island Ford. From the moment I walked through the doors, I didn't feel any sales pressure and was meet by a vey knowledgeable sales person, Sandra Jurcic. She was friendly and extremely helpful. I would purchase my next vehicle from Island Ford. I have been coming to this dealership for service since I purchase my 1st Escape in 2008, very professional. Bruce N. More

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Very satisfied with all the staff at Island Ford. We recently took our 2013 Ford Edge in for servicing. They found the problems ( which two other garages couldn't) and fixed them. While waiting we w We recently took our 2013 Ford Edge in for servicing. They found the problems ( which two other garages couldn't) and fixed them. While waiting we wandered the used car lot and a very nice salesman named Robert Martin came & talked to us. He was very friendly but not pushy! We decided to trade our 2013 in and bought a 2015 Ford Edge. Rob was so helpful and every person we had to meet with to complete the transition was so pleasant and easy to deal with. This dealership and it's staff are awesome! More

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Excellent, knowlegable and friendly service I have recently purchased a new 2017 Mustang GT California Special from Jesse Hockin. Having previously purchased a car from Island Ford I had no hesi I have recently purchased a new 2017 Mustang GT California Special from Jesse Hockin. Having previously purchased a car from Island Ford I had no hesitation to make my next purchase from them. The people are very friendly and helpful whether it is in sales, service or parts. I have been a satisfied Island Ford customer for the last 2 years and would highly recommend Island Ford for your next purchase or service. More

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My experience with Island Ford I've received the best of service with Island Ford. In fact I cannot find the right words to say the service I've received in the last week from Dean I've received the best of service with Island Ford. In fact I cannot find the right words to say the service I've received in the last week from Deanna our service Rep that would explain the excellent service we've received from her and the kindness from the customer service rep on our visit to Island Ford. It's an above excellent dealership.. More

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Awesome!! I recently purchased a 2014 Edge and cannot say enough good things about Sandra Jurcic and my whole experience at Island Ford. I will definitely be b I recently purchased a 2014 Edge and cannot say enough good things about Sandra Jurcic and my whole experience at Island Ford. I will definitely be back to see Sandra for vehicles in the future. Also want to mention Deanna in the service department for her excellent customer service when I came in for my new tires and inspection. Thanks to you both for making us feel like family and taking such good care of me during the whole experience! More

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exceptional care and detail I really feel everyone takes great care and interest in all my questions and all my service needs. I am well taken care of and feel I can trust every I really feel everyone takes great care and interest in all my questions and all my service needs. I am well taken care of and feel I can trust every issue to be dealt with professionally and fairly. Glad to have bought my great 150 from Ford... Great team and super atmosphere More

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As always Reliable and Helpful We have bought several vehicles from Dave over the last 12 years. In our recent purchase, as always he was attentive to detail and diligent in findin We have bought several vehicles from Dave over the last 12 years. In our recent purchase, as always he was attentive to detail and diligent in finding the right vehicle and a fair deal More

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Another good experience. The first person I met at Ken Evens Ford in the early 1990's was a very young David Faithfull. Through a few changes in the dealership owners, Dave ha The first person I met at Ken Evens Ford in the early 1990's was a very young David Faithfull. Through a few changes in the dealership owners, Dave has remained faithful to the product and my wife and I have purchased about 20 ford vehicals with Dave's assistance. He has always been an honest broker and helped us out on many occassions. Fortunately, Fords vehicals have never let me down and I give Dave credit for always steering me to the right product. My wife and I couldn't ever consider a vehical purchase without Dave. He can't retire till I no longer have a drivers licence . Richard Marr More

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Great team effort Have always gone above and beyond to make my vehicle buying experience fabulous. Sandra was very knowledgeable about the product and Edie as always f Have always gone above and beyond to make my vehicle buying experience fabulous. Sandra was very knowledgeable about the product and Edie as always fantastic. More

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Professional, Courteous, Capable I was not in the marked for a new vehicle, rather a used vehicle, and came in and spoke to Ryan. We checked out multiple pre-owned vehicles, including I was not in the marked for a new vehicle, rather a used vehicle, and came in and spoke to Ryan. We checked out multiple pre-owned vehicles, including one that I liked, and then Ryan and my spouse and I sat down, and spoke numbe,rs. Not only what I would get for a trade-in on my already paid-off 2015 vehicle, but what the used vehicle would cost, and the interest/financing involved. Ryan was very knowledgeable, and quite up-front about pros and cons of purchasing the used vehicle, even going so far as to inquire what the needs of the household were, as well as the needs/wants of the driver(s) in the house. In the end, it was apparent that it was more realistic to purchase a new vehicle, with applicable warranties and better financing. Had we not come to that decision on our own, I am still confident that Ryan would have been more than helpful in assisting us in purchasing the used vehicle. He was on top of things, and wanted to make sure what we got in our purchase was truly what we needed and wanted. After deciding to buy our truck, then it was a sit down with the efficient and effervescent Edie, who was very prompt, and professional, and made sure to explain the full process to us. In the end, the best interest rates were separated by 0.01%, and Edie made sure we got the best one, period. Buying a new vehicle is stressful, but knowing that you are going to get exactly what you wanted, and are given the opportunity to have your say, rather that be forced into a sale you are unsure of, makes a substantial difference. To know that Island Ford's personnel would rather have you getting exactly what you want, rather than something on the lot that 'might' fit your needs and budget sets the bar higher, without a doubt. Ryan and Edie, thank you very much for your time, and your efforts. I will recommend you to whomever is in the market for a new vehicle, because I know that even if they don't buy from you, they will be better informed, and have a better understanding for when they eventually do purchase a vehicle. As well, Deanna & Shayla in Service worked hard to accommodate us in getting our vehicle in to have the protection package completed. They were assisted by Devann, after getting the package completed, in having our vehicle ready for us to pickup after hours. It took extra effort to do so, as my spouse and I are both shift-workers, but the ladies assisted us ably. The only disappointment is, that even after a sizable trade-in, how expensive vehicles seem to becoming nowadays. Otherwise, I could say this experience was perfect. That being said, professionalism includes putting the client first, not the sale. I feel that Island Ford met this challenge head-on, and succeeded. It was a pleasure and privilege to deal with you all, and thank you for the opportunity to work with you.. More

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