"RElaxed informative, no pressure sales team. "
Sandra and the team were very helpful and welcoming. Sandra guided us through the options that were available to us and assisted us ion finding just the right Escape for our needs. The deal was fair and arrived at without pressure. A great buying experience and we love the vehicle. Thanks Sandra!
"Excellent customer service"
I cannot say enough about the team at Island Ford Superstore. No-pressure sales staff that works with you to find the vehicle that suits you and your needs.
"Robbie is the Man! "
- Whats up
Dealing with the Island Ford Dealership is definitely an experience a person should experience once in their lifetime. Firstly I do not like shopping around for Automobiles. I do my research of the model I am interested in search the internet for that particular model. Once I find the model, options, colour, model year, and price I contact the dealership AND THATS WHERE ISLAND FORD PICKED UP THE BALL AND RAN WITH IT. Starting with Robbie who answered my opening questions promptly, and throughly. After our first contact via email I contacted him via phone and informed him of my requirements and financial guidelines and told him to put the whole deal together meeting my criteria. Viola within a day or two everything was done all my requirements met and a personal viewing of the selected vehicle and comparison alternative choices was arranged. Drove down from Qualicum Beach viewed the vehicles made my choice and everything was ready to go. In a matter of 3 hours we on our way home in a new Auto. JUST GREAT FOR THE WAY I LIKE TO BUY CARS. if your like me and hate the thought of having to go shopping for next car. Robbie is the man to make this happen for you. The thing to consider is that you are not only dealing with a professional dealership, an experienced sales adviser, an informed and personable finance dept but a throughly dedicated organization. Definitely one I will with deal again. Total Satisfaction from beginning to end.
Had a great experience purchasing a new 2018 Ford F-150! Dave Faithfull was attentive to requests and speedy in responses! He got me into a beautiful new truck and had me feeling great the whole time I was on the lot. Will be recommending him to anyone I know looking for a vehicle!
"Great Customer Service"
- Grabber Blue
Recently purchased a new Mustang Bullitt from Rob Martin. He is a great salesman. Working with the finance dept was a breeze and the overall experience was great. Highly Recommend ISLAND FORD
"Dave’s the best"
Working with Dave picking out my new truck was great. He was able to make what should be a stressful experience, fun. He takes time to listen to what your needs are and what your looking for and you can tell he has your best interest in mind.
It was a great day for me.
Thanks Dave !
"Quick easy sale"
Very friendly and easy to work with. Island Ford is a great place to buy your next vehicle. My wife and I have bought several new vehicles from them. A pleasant experience every time.
"All round excellence!"
Everyone at this dealership delivers excellent service.
I have been dealing with them for several years and I am very happy with all aspects of the business.
"Part of the family"
Dave has been selling cars in the Cowichan Valley for 30 years . We have been buying cars from him for 26 of those years . Our extended family has come from Victoria over the years to buy their vehicles . Recently we got a car for my son , his first purchase . The reason for this ? Trust . Dave will make sure that he finds the best vehicle for you . I never have to question the price because he works over the management harder than I would to get a deal ! Dave is truly a part of the family !!
"Trade in "
Great service from Sandra and Edie on my first vehicle trade in, everything went smooth and they were very accommodating as I wasn’t able to be there in person. Would recommend Island Ford if you are looking for your first vehicle or trading in too.