Deanna Schmidt | Page 4

Great team effort Have always gone above and beyond to make my vehicle buying experience fabulous. Sandra was very knowledgeable about the product and Edie as always f Have always gone above and beyond to make my vehicle buying experience fabulous. Sandra was very knowledgeable about the product and Edie as always fantastic. More

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Professional, Courteous, Capable I was not in the marked for a new vehicle, rather a used vehicle, and came in and spoke to Ryan. We checked out multiple pre-owned vehicles, including I was not in the marked for a new vehicle, rather a used vehicle, and came in and spoke to Ryan. We checked out multiple pre-owned vehicles, including one that I liked, and then Ryan and my spouse and I sat down, and spoke numbe,rs. Not only what I would get for a trade-in on my already paid-off 2015 vehicle, but what the used vehicle would cost, and the interest/financing involved. Ryan was very knowledgeable, and quite up-front about pros and cons of purchasing the used vehicle, even going so far as to inquire what the needs of the household were, as well as the needs/wants of the driver(s) in the house. In the end, it was apparent that it was more realistic to purchase a new vehicle, with applicable warranties and better financing. Had we not come to that decision on our own, I am still confident that Ryan would have been more than helpful in assisting us in purchasing the used vehicle. He was on top of things, and wanted to make sure what we got in our purchase was truly what we needed and wanted. After deciding to buy our truck, then it was a sit down with the efficient and effervescent Edie, who was very prompt, and professional, and made sure to explain the full process to us. In the end, the best interest rates were separated by 0.01%, and Edie made sure we got the best one, period. Buying a new vehicle is stressful, but knowing that you are going to get exactly what you wanted, and are given the opportunity to have your say, rather that be forced into a sale you are unsure of, makes a substantial difference. To know that Island Ford's personnel would rather have you getting exactly what you want, rather than something on the lot that 'might' fit your needs and budget sets the bar higher, without a doubt. Ryan and Edie, thank you very much for your time, and your efforts. I will recommend you to whomever is in the market for a new vehicle, because I know that even if they don't buy from you, they will be better informed, and have a better understanding for when they eventually do purchase a vehicle. As well, Deanna & Shayla in Service worked hard to accommodate us in getting our vehicle in to have the protection package completed. They were assisted by Devann, after getting the package completed, in having our vehicle ready for us to pickup after hours. It took extra effort to do so, as my spouse and I are both shift-workers, but the ladies assisted us ably. The only disappointment is, that even after a sizable trade-in, how expensive vehicles seem to becoming nowadays. Otherwise, I could say this experience was perfect. That being said, professionalism includes putting the client first, not the sale. I feel that Island Ford met this challenge head-on, and succeeded. It was a pleasure and privilege to deal with you all, and thank you for the opportunity to work with you.. More

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Fords are Fatastic and so are the people who work there! First time buyer!!!!!! My first time buying a vehicle was an experience I will probably never forget. The individuals I dealt with were upmost friendl First time buyer!!!!!! My first time buying a vehicle was an experience I will probably never forget. The individuals I dealt with were upmost friendly and determined to work with me on buying my new car. Extremeley happy with my Fiesta and the people who made it possible : ) Thank you to you all!!!!!!! More

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Very Happy! I have been very happy with the service from all the staff I have dealt with in sales and service. Thank you very much! Service has always been excell I have been very happy with the service from all the staff I have dealt with in sales and service. Thank you very much! Service has always been excellent! More

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Island ford Ivan was the easiest salesman I have ever dealt with. He was very thorough and went far and above to help me. I give him a gold star! Ivan was the easiest salesman I have ever dealt with. He was very thorough and went far and above to help me. I give him a gold star! More

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Excellent Service Experience and Sales Followup I took a chance at getting a service done to my F150 while driving through town, with no appointment. The service staff was awesome enough to get me i I took a chance at getting a service done to my F150 while driving through town, with no appointment. The service staff was awesome enough to get me in immediately and get the required service done promptly, plus they found and fixed a few other things that needed attention (at no cost to me). I had a chance to catch up to Kyle (my sales person) and get some advice while waiting. Parts Department was great, Service Department is on top of their game, Sales staff attentive. Didn't miss a beat. More

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Vehicle Service Review -Ford Mustang Great experience Great people Great attention to detail Hope to do business again soon with the acquisition of a Lincoln Cintinental 2017 Or some Great experience Great people Great attention to detail Hope to do business again soon with the acquisition of a Lincoln Cintinental 2017 Or something equally substantial More

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Kyle is absolutely excellent in the service he provides. They try their best to meet your needs. They provided me with alternate transportation when they weren't required too. We were waiting for a new par They try their best to meet your needs. They provided me with alternate transportation when they weren't required too. We were waiting for a new part for our new truck at the time. The dealership will go above and beyond. Our sales rep Kyle treats you like a person not just a customer. He truly cares about your satisfaction and more. He made sure everything was great and continues to do so. Susie is always friendly and helpful when we bring in our vehicle for service as is Deanna. I highly recommend this dealership as you will find your a member of the community and the Ford family. More

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Always a great experience We updated our truck this year and worked with Ryan Provencal at Island Ford, we always great treated very well by all the staff! Ryan did take spec We updated our truck this year and worked with Ryan Provencal at Island Ford, we always great treated very well by all the staff! Ryan did take special care of what we were after and our needs, I highly recommend him as your sales person and this dealership for your vehicle. This has been our 4th purchase with this dealer after very unhappy purchases at another Ford dealership, keep up the great work. Thank you for everything Michael & Corinne Besler More

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Most welcoming feeling We have dealt with This dealership for many years all through the changes. David Faithfull has been our sales man and always there for us. We have dealt with This dealership for many years all through the changes. David Faithfull has been our sales man and always there for us. More

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