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Amanda Backman

Overview Reviews (39) Inventory (560)

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Amanda Backman

Service Manager

Capital GMC Buick

9751 34 Ave NW
Edmonton, AB T6E 5X9

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5.0

39 Reviews

Overview Reviews (39) Inventory (560)

5.0

39 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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39 Reviews of Amanda Backman

October 24, 2025

Dealership Rating

Employee Rating

The dealership was great. Lots of inventory. The beats part of my experience in buying a new vehicle was dealing with Erkki Binamu. He was very knowable and very genuine. Lots of inventory. The beats part of my experience in buying a new vehicle was dealing with Erkki Binamu. He was very knowable and very genuine. Erkki was the best sales person I have dealt with ever. I would recommend this dealership and sales person to anyone. More

by Brent J

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Ahmed Raza, Erkki Binamu

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Oct 24, 2025 -

Capital GMC Buick responded

Thank you so much for the wonderful review! We're delighted to hear you had such a great experience and that Erkki made the process so enjoyable. He’ll be thrilled to know his knowledge and genuine approach stood out. We truly appreciate your recommendation and look forward to serving you again in the future! - Dezeray

July 01, 2025

Dealership Rating

Employee Rating

Very friendly and knowledgeable staff that provided good customer service and excellent pricing. A pleasant experience all around. customer service and excellent pricing. A pleasant experience all around. More

by Jay

Sales Price Transparency

Recommend Dealer

Yes

Other Employees Tagged: Adam Mohl, Goldie Singh, Ahmed Raza, Brad Gatschene, Sajad (Steve) Mohmmad

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Jul 03, 2025 -

Capital GMC Buick responded

Thank you very much, Jay! We are overjoyed to hear you had such a great experience. See you again next time! - Dezeray

April 01, 2025

Dealership Rating

Employee Rating

I walked in having a brief idea of what I wanted and Mohammad Malik helped me get exactly what I wanted. Mohammad Malik helped me get exactly what I wanted. More

by Raihan

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Sam Nasrullah, Goldie Singh, Mohammad Malik, Azi Mazhar, Darien Hundal

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Apr 01, 2025 -

Capital GMC Buick responded

Thank you for the kind words, Raiahn! - Dezeray

April 01, 2025

Dealership Rating

Employee Rating

Great service. The way I was treated at the Capital GMC felt me like a VIP. I will never look anywhere else. I will recommend everyone I know here too. The way I was treated at the Capital GMC felt me like a VIP. I will never look anywhere else. I will recommend everyone I know here too. More

by Karim

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Sam Nasrullah, Goldie Singh, Mohammad Malik, Azi Mazhar, Darien Hundal , Ahzam Khan

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Apr 01, 2025 -

Capital GMC Buick responded

Thank you, Karim! We are so happy to have shared the experience! Looking forward to working with you again in the future. - Dezeray

August 25, 2024

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Employee Rating

Very good customer service very good deals nice people very nice lounge. Would definitely recommend very nice lounge. Would definitely recommend More

by Sukh

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Melanie Caird, Maulik Shah, Jaskarn Janjua, Brad Gatschene, Sheila Daniel, Mohsin Raza, Melody McMann, Abhi Kalia , Abhi Kalia

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Aug 26, 2024 -

Capital GMC Buick responded

Wow! Thank you so much for the high ratings, Sukh! We appreciate you taking the time to share your experience with us. Looking forward to working with you again next time. Happy Driving! - Dezeray S.

April 21, 2024

Dealership Rating

Employee Rating

Steve was so great to deal with. Highly recommend to family and friends. Very easy to deal with. Highly recommend to family and friends. Very easy to deal with. More

by amanda_barss

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Sheila Daniel, Darien Hundal, Sajad (Steve) Mohmmad

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Apr 29, 2024 -

Capital GMC Buick responded

Hello Amanda, thank you so much for taking time to share your experience with Steve and the whole crew here at Capital GMC Buick! We can't wait to see you again and are looking forward to meeting your friends and family! Congratulations on your new to you Subaru. -Andrea

March 28, 2024

Dealership Rating

Employee Rating

I had a wonderful experience with Capital GM — great customer service and prompt service. Muzi was very helpful in helping me find the vehicle I was looking for. Thank you! customer service and prompt service. Muzi was very helpful in helping me find the vehicle I was looking for. Thank you! More

by gouldkris

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Sam Nasrullah, Muzi Ali, Jaskarn Janjua, Colin Hadley , Andrea Neal

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Apr 02, 2024 -

Capital GMC Buick responded

Hi gouldkris! Thank you for taking the time to share your wonderful experience with Muzi and the rest of our Capital team. We're glad to hear that Muzi answered all your questions and helped find the right vehicle for you. We look forward to seeing you in the future. Congratulations on the new GMC! - Shahrukh

March 15, 2024

Dealership Rating

Employee Rating

Amazing sales and finance staff. Made the purchase of my new gmc canyon one of the best car buying experiences I’ve ever had!! Made the purchase of my new gmc canyon one of the best car buying experiences I’ve ever had!! More

by justinrowsell

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Maulik Shah, Sam Nasrullah, Brad Gatschene , Abhi Kalia

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Mar 19, 2024 -

Capital GMC Buick responded

Hello Justin, thank you so much for sharing your experience with Abhi and Maulik and the rest of the team here at Capital GMC Buick! We are so happy to hear that everyone was able to give you the best car buying experience you ever had! We are so happy to hear that you love your new Canyon, from all of us here congratulations! -Andrea

February 04, 2024

Dealership Rating

Employee Rating

Colin was awesome. Helped me with my parts and was quick and efficient. Would go back to him always Helped me with my parts and was quick and efficient. Would go back to him always More

by Mrs. Chan

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Colin Hadley

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Feb 05, 2024 -

Capital GMC Buick responded

Hello Mrs. Chan, thank you so much for sharing your experience with Colin and Amanda in our parts department! We are so happy to hear that they were able to provide you with top notch customer service and were able to get you everything you needed. We can't wait to see you again! -Andrea

November 25, 2023

Dealership Rating

Employee Rating

They went above and beyond to make the car buying experience special for a first time buyer. experience special for a first time buyer. More

by Eiley Morrison

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jaskarn Janjua, Darien Hundal , Arash Chhina

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Nov 27, 2023 -

Capital GMC Buick responded

Hello Eiley, we appricate you taking your time out of your day to share your experience with Arash and everyone else at Capital GMC Buick. We are happy to hear that they went above and beyond to make your car buying process for the first time so easy and seamless! Here at Capital GMC Buick we pride ourselves in always going above and beyond for each and every one of our clients! We hope you love your new to you Hyundai, we can't wait to work with you again! Congratulations! -Andrea

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