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Amanda Backman

Overview Reviews (38) Inventory (571)

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Amanda Backman

Amanda Backman | Page 2

Service Manager

Capital GMC Buick

9751 34 Ave NW
Edmonton, AB T6E 5X9

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5.0

38 Reviews

Overview Reviews (38) Inventory (571)

5.0

38 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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38 Reviews of Amanda Backman

June 10, 2023

Dealership Rating

Employee Rating

Everyone we dealt with were amazing, made us feel that they appreciated us being there. they appreciated us being there. More

by Lucie Ovens

Recommend Dealer

Yes

Other Employees Tagged: Goldie Singh, Muzi Ali, Jaskarn Janjua

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Jun 12, 2023 -

Capital GMC Buick responded

Hi Lucie, thank you very much for letting us know how your experience was and we truly do appreciate you choosing us to purchase your Buick. We look forward to helping you with service or in sales anytime!!

April 26, 2023

Dealership Rating

Employee Rating

Zaid was the best vehicle salesperson I've had in 40 plus years of buying vehicles! Capital GMC treated me exceptionally well I won't hesitate in coming back here for my next vehicle! years of buying vehicles! Capital GMC treated me exceptionally well I won't hesitate in coming back here for my next vehicle! More

by Darrell Swinemar

Recommend Dealer

Yes

Other Employees Tagged: Sean Harms, Maulik Shah, Zaid Ali

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Apr 26, 2023 -

Capital GMC Buick responded

Thank you so much for the kind words, Darrell! We appreciate you sharing your experience with us and giving us the opportunity to earn your loyalty! I'll be sure to share this with Zaid and the rest of the team. Looking forward to next time, Happy Driving! - Dezeray H.

February 13, 2023

Dealership Rating

Employee Rating

I first met Max in December. We took a Yukon out for test drive. I loved it but a was looking for a little smaller vehicle. Shortly after Max took me for a test drive in a Bui We took a Yukon out for test drive. I loved it but a was looking for a little smaller vehicle. Shortly after Max took me for a test drive in a Buick Enclave. I decided to order a custom vehicle and Max and the dealer ship was excellent expediting everything. Service has been stellar. More

by tjlauder

Recommend Dealer

Yes

Other Employees Tagged: Sam Nasrullah, Kelvin Singh, Jaskarn Janjua , Brittany Gelinas, Mohammed (Max) Maqsood

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Feb 13, 2023 -

Capital GMC Buick responded

Thank you very much for sharing this with us! We are so glad to hear you had such a great experience and that we were able to help you along the way. Enjoy your new ride! Hope to see you next time. - Dezeray H.

January 31, 2023

Dealership Rating

Employee Rating

Very good service as always good people and avoid atmosphere and great smiles good work boys atmosphere and great smiles good work boys More

by Richardvanbruggen

Recommend Dealer

Yes

Other Employees Tagged: Melanie Caird, Brad Gatschene , Mohammed (Max) Maqsood

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Jan 31, 2023 -

Capital GMC Buick responded

Thank you very much for the kind words! We are so happy to hear we were able to provide such a pleasant experience. See you next time! - Dezeray H.

October 07, 2022

Dealership Rating

Employee Rating

I’m Really happy with Mankaran service, I appreciate his hard work to help me get new pick up truck.. Mankaran is well mannered and helpful guy.. It was Sunday when I talked to him and the showroom was su hard work to help me get new pick up truck.. Mankaran is well mannered and helpful guy.. It was Sunday when I talked to him and the showroom was supposed to closed but Mankaran opened the showroom for me, and explain and details of GMC Denali really grateful for him… And we are really happy with the celebration they had did on the day of when our pick up ready to pick Thank you again CAPITAL GMC More

by Pavibrar102

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Maulik Shah, Mankaran Minhas , Brittany Gelinas, Hanbo Li

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Oct 07, 2022 -

Capital GMC Buick responded

Hi Pavi, thank you very much for the great review! We are so happy to hear we were able to get you into the new truck you wanted and we are already looking forward to working with you again in the future. Thank you for giving us the opportunity. Enjoy the new ride! - Dezeray H.

September 17, 2022

Dealership Rating

Employee Rating

Excellent customer service and Manny was absolutely amazing, knowledgeable and efficient! I would highly recommend! amazing, knowledgeable and efficient! I would highly recommend! More

by DMartin

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Jaskarn Janjua, Mankaran Minhas , Nikki

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Sep 17, 2022 -

Capital GMC Buick responded

Thank you very much for the kind words!! We are so happy to hear you had a great experience and we certainly look forward to working with you again in the future! I will be sure to pass this along to Mankaran, Amanda, Jas and Nicki! Happy Driving! - Dezeray H.

August 06, 2022

Dealership Rating

Employee Rating

Amazing staff and customer service. Left beyond satisfied. Love the new Jeep. Thank you Capital GMC staff Left beyond satisfied. Love the new Jeep. Thank you Capital GMC staff More

by angelcaspden

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Sheila Daniel, Gene Figueroa, Darien Hundal

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Aug 06, 2022 -

Capital GMC Buick responded

Hi angelcaspden! WOW! Thank you so much for taking a moment to leave Gene, Darien, Amanda, Sheila, and the Capital team this great review. We are so pleased to hear you left beyond satisfied and are loving your new Jeep. If there's anything else we can assist with don't hesitate to get in touch or just stop in and see us. Congratulations on the new ride!! - Nicki

May 04, 2022

Dealership Rating

Employee Rating

Great place to buy a vehicle, friendly, very accommodating and never trying to rush or push me into something. I’ve used the service department here in the past and the same applies for them. I accommodating and never trying to rush or push me into something. I’ve used the service department here in the past and the same applies for them. I would definitely recommend Capital GM More

by Pardyman

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Melanie Caird, Brad Gatschene , Amar Doad

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May 04, 2022 -

Capital GMC Buick responded

Wow! We wanted to take a moment to thank you for telling us more about your experience with us. Your words of appreciation make a world of difference and set the tone for our employee's morale. We will be sure to share your review with our team on our next staff meeting. Do allow us the opportunity to serve you again. We will do everything in our power to deliver an even better customer experience with every visit. With Gratitude, - Dezeray H.

May 03, 2022

Dealership Rating

Employee Rating

Very easy to deal with this dealership. Everyone involved in the process made the deal painless. Moe made everything go smoothly. I have bought several vehicles here and will buy my future Everyone involved in the process made the deal painless. Moe made everything go smoothly. I have bought several vehicles here and will buy my future vehicles here too. More

by g.ferraby

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Maulik Shah, Mohammad Malik, Brad Gatschene

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May 03, 2022 -

Capital GMC Buick responded

Hi g.ferraby! WOW! Thank you for the great review! We believe buying a vehicle should be fun and exciting so we love hearing that you had a wonderful experience with Moh, Amanda, Brad, Mau, and the Capital team. We truly appreciate you coming back to us time and time again. Thanks so much and congratulations!! - Nicki

March 11, 2022

Dealership Rating

Employee Rating

Mohammed has been terrific to deal with. Very professional and knowledge. 100% recomend and very happy. Very professional and knowledge. 100% recomend and very happy. More

by Hashir

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Melanie Caird, Mohammad Malik, Brad Gatschene , Natashia Nickerson

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Mar 12, 2022 -

Capital GMC Buick responded

Hi Hasir! Thanks so much for taking a moment to leave the team this great review! We're so glad our Sales and Service team provided such a wonderful experience for you and we cannot wait to see you again! - Nicki

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