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Lexus of London
London, ON
3,581 Reviews
Established in 1991, Lexus of London was one of the original Lexus franchises awarded in Canada. Since our inception we have embraced the philosophy that the single and most important key to our success is true customer satisfaction. Each member of our team prides themselves on the great relationships that we share with thousands of loyal Lexus of London guests.
Our Lexus dealership in London also holds quality -- in every sense of the word -- in high-esteem. We view it as essential to our improvement and continued success. As such, we've taken the extraordinary step of achieving, and maintaining, an internationally-recognized certification related to the quality of our operation.
Our facilities go above and beyond Lexus Precision Service and Lexus Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Lexus Touch Detailing service, and of course a complimentary car wash. Our Lexus Tire Centre also guarantees a price match on all tires, including Winter Tires. Lexus of London also offers a price match guarantee on all repairs using comparable parts.
Sincerely
Chris Pinelli
General Manager
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 PM - 5:00 PM
Tuesday 10:00 AM - 6:00 PM
Wednesday 10:00 AM - 5:00 PM
Thursday 10:00 AM - 6:00 PM
Friday 10:00 AM - 4:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 3,581 reviews
February 29, 2024
Rick was such a pleasure to work with! He made the process of purchasing my vehicle so smooth from beginning to end. I would highly recommend Rick for a great experience at Lexus of London He made the process of purchasing my vehicle so smooth from beginning to end. I would highly recommend Rick for a great experience at Lexus of London. More
by amber-burgetz
Employees Worked With
Helpful February 29, 2024
Rick Watson is very knowledgeable about Lexus products and made excellent suggestions that helped me narrow my search and get into the right vehicle for me. The dealership experience is first class from and made excellent suggestions that helped me narrow my search and get into the right vehicle for me. The dealership experience is first class from beginning to end. The sales experience, the support staff in finance and maintenance were thorough and efficient. I appreciate the support without pressure while searching for a vehicle. More
by Doug 2011 Rav4
Employees Worked With
Other Employees :
Lauren, got me acquainted with the options on the car and made sure everything was perfect before we received the car.
February 29, 2024
It was a good experience, all my queries were answered and I was satisfied with how things turned out and I was satisfied with how things turned out More
by Pritesh Tupe
Employees Worked With
February 28, 2024
I bought my first Lexus and my second here at Lexus of London. The sales and service staff are excellent. They are knowledgeable and accommodating. Kevin was excellent and answered all of our questions London. The sales and service staff are excellent. They are knowledgeable and accommodating. Kevin was excellent and answered all of our questions on the different vehicles and preparing all the documents required for us to purchase our NX300. Great job Kevin! Thank you. More
by cervib14
February 28, 2024
This dealership is all about service and meeting the needs of its customers. This is the third vehicle we have purchased from this dealership and the approach of all of its staff keeps us coming back. needs of its customers. This is the third vehicle we have purchased from this dealership and the approach of all of its staff keeps us coming back. More
by anitabryant21
Employees Worked With
February 28, 2024
Jillian is a very knowledgeable sales person and can easily discuss costs and features associated within of the Lexus models. She interacts comfortably and has a great personality. We would recommend he easily discuss costs and features associated within of the Lexus models. She interacts comfortably and has a great personality. We would recommend her to anyone considering buying a Lexus. More
by LexusFan
February 23, 2024
Larry is a great sale and helps me a lot. He helped me find a car as soon as possible He helped me find a car as soon as possible More
by mzy2002young
February 23, 2024
Larry is nice sales and he help me get car so fast. I am so satisfied with the experience. I am so satisfied with the experience. More
by ZYM8962
Employees Worked With
