I recently bought a used 2015 Lexus NX 200t at this dealership and had a great experience with sale, part and service departments. They made my Lexus looks and runs like new. I had a chance to deal with quite a few people before and after I picked up my Lexus. Chris Pinelli, Kevin Gittens, Allan Calvert (Best Brand Ambassador), Adam Mann (Best Service Master), Romeo Nissan (Best Service Advisor), Lauren Rossini (Best Financial Manager), Andy Ziegler and Carly Vandermolen are great people to work with and very helpful to me before, during and after the deal.
Thank you Lexus of London!
"Smooth, quick process"
- Lexus of World
Kevin Gittens was a great advisor. Suggested different cars that would suit my lifestyle. It was not a hard process to buy a car. I felt taken care of the whole way.
Other Employees Tagged:
"Pretty easy purchase decision"
Recently visited the dealership as part of my car shopping experience and left making a deal the same day. Felt very comfortable doing that. The "team" I dealt with was very professional, helpful and delivered what they promised.
Kevin was great to deal with! Thomas was excellent at wrapping things up for me, great sense of humour ;) and Lauren with the final visit. I was sooo impressed with Nathan and his delivery run-through of the car, he should be in a sales office very soon !!
Thanks to all ...love my new wheels !!
"Excellent service for over 35 years "
Working with Kevin and Sylvia was excellent. We have been leasing from Toyota-town for over 35 years. The service, the vehicles have always been the best for us. They have been professional, kind, working for us to have the best vehicle we would require at the time, the service department has also been excellent. We will continue to only lease/purchase our vehicles from Toyota-town/Lexus. We recommend to all our family how we get the best service from Toyota-town/Lexus. Keep us the great work Kevin and Sylvia.
"Sales and Product Advisor"
Very knowledgeable, personable and pleasant to deal with, would return to him and recommend him to others. Answered all questions and took his time doing so.
"Excellent experience at Lexus of London. Very happy with..."
Excellent experience at Lexus of London. Very happy with my car. Kevin was very professional and friendly. Great team and I definitely recommend this dealership.
"Had a great experience with Kevin. He was honest, no..."
Had a great experience with Kevin. He was honest, no pressure and a knowledgeable salesman. Would recommend him to those looking for a new or used vehicle.
"Happy with our new Lexus"
We recently leased a new Lexus after having other brands in the past and very happy with the move.
Kevin Gittens was really helpful throughout the whole process. I would recommend this dealership.
"I have been a client at Lexus’s of London for over 15..."
- Sam Hajar
I have been a client at Lexus’s of London for over 15 years and continue coming back because of the competitive pricing and the exceptional customer service.
Kevin Gittens was my sales representative and he was very, courteous, personable, professional, knowledgeable, excellent at his job and just an absolute pleasure to deal with. Kevin always took the time to explain everything and went out of his way to simplify the stressful process of obtaining my new vehicle.
The general manager Chris Pinelli and the brand ambassador Allan Calvert took time out of their busy and hectic schedule to personally come by Kevin’s office to insure that I am satisfied and to accommodate any requests I may have.
I am always impressed with the attention to detail, extremely reasonable price, and the exceptional level of customer service provided by Lexus of London every time I attend.
I would most certainly without a doubt recommend Lexus of London to family, friends and anyone that is in the market for a competitively priced and reliable vehicle.