Jack Ji

This is an amazing dealership. I was more than impressed with the service. I don't think I have ever been in a dealer that provided this level of customer service. Thank you so much Allen and Jack

Helpful 0

Report | Respond | Print

I had great experience of buying a new car from Allen. He is really responsible and he patiently answered me professionally whenever I inquired him about the car and related miscellaneous questions. Moreover, he is the expert in cars, so I really like and trust his recommendation. Now I've got my favourite car!

Helpful 0

Report | Respond | Print

Great experience with Allen, Jack, and Larry! They are really helpful, responsible and answered me lots of questions about the car. I will fully recommend my friends to buy car here. Thank you for all the help!

Helpful 0

Report | Respond | Print

Great experience for buying the new car there and people are really nice and good service.It is a good deal giving us too. Thank you !

Helpful 0

Report | Respond | Print

Jack, Larry and Allen have provided excellent service in my purchase lately. They are professional, caring and very sincere. Would definitely recommend them to my friends later!

Helpful 0

Report | Respond | Print

My wife and I bought a RX450H. Kevin was great as a sale rep, we took our time with the decision and felt very little pressure (that is a plus). Jack did a great job of completing the final details of the deal. A couple of issues with the delivery in that all the dealer installed options where not completed, which could have been a result of completing the final deal over the phone. The issues where quickly and efficeintly resolved. We live over an hour away and Allan did a great job of ensuring the options where installed, he dropped of a loaner vehicle and then took our car to London. Only less than positive review would be with the technology specialist , they where nice and polite, but did not know that car that well. Suggest additional technical training on the different vehicles and the session include a drive to better demonstrate the different technology .

Helpful 0

Report | Respond | Print

Allen is very nice! He is very responsible.If i have any question, he will answer my question very quick. I think he is a good sale

Helpful 0

Report | Respond | Print

Excellent service Allen! Had a wonderful time at Lexus of London, great staff and overall great dealership. Definitely will have a great time with my car.

Helpful 0

Report | Respond | Print

Larry and team have been really helpful throughout the entire professional process of transferring the ownership. Overall great service and teamwork that they put in.

Helpful 0

Report | Respond | Print

Great experience! The staff there is helpful and friendly. I finally found my favourite car at the best price. The service quality is good and I really appreciate their help.

Helpful 0

Report | Respond | Print