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Lexus of London

London, ON

4.9
3,610 Reviews
Established in 1991, Lexus of London was one of the original Lexus franchises awarded in Canada. Since our inception we have embraced the philosophy that the single and most important key to our success is true customer satisfaction. Each member of our team prides themselves on the great relationships that we share with thousands of loyal Lexus of London guests. Our Lexus dealership in London also holds quality -- in every sense of the word -- in high-esteem. We view it as essential to our improvement and continued success. As such, we've taken the extraordinary step of achieving, and maintaining, an internationally-recognized certification related to the quality of our operation. Our facilities go above and beyond Lexus Precision Service and Lexus Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Lexus Touch Detailing service, and of course a complimentary car wash. Our Lexus Tire Centre also guarantees a price match on all tires, including Winter Tires. Lexus of London also offers a price match guarantee on all repairs using comparable parts. Sincerely Chris Pinelli General Manager
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1065 Wharncliffe Rd S

London, ON

N6L 1J9

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Showing 3,610 reviews

March 24, 2021

As always my visit with London Lexus was very enjoyable. I found my salesperson very helpful and knowledgeable. I ended up canceling my order, for my own insecurities. They were most understanding. I will d More

by tomandmarg
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Pinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Romeo Nissan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sue Vincent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rhonda Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 23, 2021

In to look at a new vehicle and Jordan and Rhonda were great help. I didn't purchase but I will be back and can't wait! More

by M Spades
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rhonda Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Skellett
March 23, 2021

My wife I have been a customer of Lexus of London for 8 years, we both have a Lexus, my son and daughter also bought one. Bottom line is the exceptional service and quality of their cars. It’s a pleasure d More

by Monty Mitchell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : CARMEN Jones
March 23, 2021

Just purchased the 3rd 350 RX and have been very happy each time with the London group. This last time took an extra amount of work and patience for all involved and the results are great . Will always r More

by Don
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Pinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karen Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Shearsby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sue Vincent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rhonda Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Geeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Skellett
March 23, 2021

I had Kevin Gittens as my sales rep and he showed me every vehicle option that we thought might work for me. In the end it came down to affordability for me at this time. More

by j.lavigne
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jack Ji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Gittens
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 23, 2021

Hi there,I dealt with Sue at Lexus in researching and Hi there, I dealt with Sue at Lexus in researching and deciding on which Lexus to purchase. Although I am waiting to purchase this fall, I fully e More

by christieamyot1
Recommend Dealer
Yes
Employees Worked With
Sue Vincent
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2021

we drove from Windsor to London for a short get away. while in town we booked an appointment for car service. we got a loaner shopped around till the work was done on our vehicle. customer service is exc More

by jmikhaelll
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Craig
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 21, 2021

Excellent service staff so friendly and so helpful they Excellent service staff so friendly and so helpful they are always a pleasure to deal with. Repairs are and service is always done right the first t More

by jimwilhelm1
Recommend Dealer
Yes
Employees Worked With
Karen Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 19, 2021

Provided great service and was really patient. Worked out a solution that best fit my needs. Happy to have him as my sales guy for my first Lexus. More

by Isabelle H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Ji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Liang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allen Zhang
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 19, 2021

Three RX350's later and I continue to be very satisfied Three RX350's later and I continue to be very satisfied with the service department at Lexus of London. Lexus of London is second to none for their More

by Happy Lexus Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
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