Lexus of London

Excellent dealership. Sales person I dealt with (Stephanie Shearsby) was excellent and looked after everything at a level you would expect from a Lexus Dealer. Fantastic experience all around! (Stephanie Shearsby) was excellent and looked after everything at a level you would expect from a Lexus Dealer. Fantastic experience all around! Stephanie took the time to explain the vehicle and called weeks later to see how I was enjoying the car...it's the little things that count. More

Carrie was excellent to work with us when we recently purchased a new SUV. She made sure all our questions and concerns were answered. She even ended up delivering my new vehicle to me at work to fit it purchased a new SUV. She made sure all our questions and concerns were answered. She even ended up delivering my new vehicle to me at work to fit it into my schedule. More

I have always had my 2008 RX350 Lexus serviced at London Lexus. The service and quality of work is superior. While everyone is very professional, friendly and helpful, Adam McCallum, Service Manager is tops Lexus. The service and quality of work is superior. While everyone is very professional, friendly and helpful, Adam McCallum, Service Manager is tops. Adam explains well the service required now and in the future and any cost that may be associated. Quite often I call requesting service with little or short notice and they are always accommodating. A loaner vehicle is always available and the time estimated to complete the service is accurate. The premises are very clean and welcoming. My overall experiences at London Lexus have been beyond my expectations. More

We highly recommend Mat for exceptional customer service, attention to details and the prompt courteous manner Mat exudes. Mat will continue to get our business and we highly recommend him to our friends. attention to details and the prompt courteous manner Mat exudes. Mat will continue to get our business and we highly recommend him to our friends. More

Mat Granger was amazing in helping us find the perfect car. We were at a unique point in our lives, wanting a car with cargo for 2 small kids, and great fuel mileage. He was extremely patient with our " car. We were at a unique point in our lives, wanting a car with cargo for 2 small kids, and great fuel mileage. He was extremely patient with our "humming and Hahing"...and helped guide us to what we believe is the perfect family vehicle that addresses ALL of our needs! More

When visiting Lexus of London Mathew and his team was great at answering any questions i had on the fleet of vehicles on their lot and show room. When i decide to buy i went used for now and my car is tr great at answering any questions i had on the fleet of vehicles on their lot and show room. When i decide to buy i went used for now and my car is treating me great. I highly reccommend dealing with Mathew as he was very knowledgeable on all vehicles on the lot and very vibrant and enjoyable to deal with. I will deal with him again any day and planning to go back very soon to purchase my new GS 450H. See you soon Mathew Claudio More

By far the best car dealership I have dealt with anywhere....initially for a new car purchase in 2002, service from then unril now, and then an upgrade to a higher-end used vehicle most recently ( anywhere....initially for a new car purchase in 2002, service from then unril now, and then an upgrade to a higher-end used vehicle most recently ( 2012). Always felt that the team had my best interests and safety in mind. They even showed sensitivity to my financial restrictions when it really counted! A true pursuit of excellence on every level! More

Lexus of London is the best Toyota/Lexus dealership that I have ever dealt with - their attention to Customer Service and appreciation for your business is 'tops' and everyone in the Team seems to be pullin I have ever dealt with - their attention to Customer Service and appreciation for your business is 'tops' and everyone in the Team seems to be pulling in the same positive direction! I have bought 2 Lexus' from this Dealership, a SC and RX plus have convinced my friends to have their LS' serviced there and another friend to buy his GS from Lexus of London - and they have all been very impressed with the experience - keep up the good work and here's to a great 2013! More

Service has always been prompt, complete and fair. Very accommodating on early morning hours by Adam which is most appreciated. Evident they prioize service for the customer and the car. accommodating on early morning hours by Adam which is most appreciated. Evident they prioize service for the customer and the car. More

Great experience. I enjoyed working with Mat and his team. I chose to make a 2 hour drive to London instead of buying locally and I'm glad I did. team. I chose to make a 2 hour drive to London instead of buying locally and I'm glad I did. More