Capital Chrysler Jeep Dodge
Ottawa, ON
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 6:00 AM - 6:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Was a good experience went very well only reason for my 4 star rating is the fact that a used mask was left on my passenger seat Oversight on the tech who cleaned my vehicle after completion Due to the situa star rating is the fact that a used mask was left on my passenger seat Oversight on the tech who cleaned my vehicle after completion Due to the situation with Covid it’s should have been removed if the vehicle had been “ sanitized “ after being in the shop More
As always they do amazing work and inform you of extra work that is required when not known at the time. Excellent service during the COVID lockdown picked up our vehicle at and brought back when service work that is required when not known at the time. Excellent service during the COVID lockdown picked up our vehicle at and brought back when service completed. Thank you Capital Dodge More
First time using this dealership great experience, highly recommend to anybody else. Mark in the service department was great Will not hesitate to use Capitol Dodge again recommend to anybody else. Mark in the service department was great Will not hesitate to use Capitol Dodge again More
Special thanks to Ryan for his great customer service. Despite I had to go back for a second review of the service, the car got what was needed. Despite I had to go back for a second review of the service, the car got what was needed. More
If i could leave ten i would. Old school here, back when there was customer service. I have not encountered a business that offers this level of service in years!!!! Dealt with a service advisor by the there was customer service. I have not encountered a business that offers this level of service in years!!!! Dealt with a service advisor by the name of Brent Smith with what should be a recall but isnt and required just under 3000 to repair. My truck only had 30k on it so the frustration level just went past ten. I decided to do a half assed fix for 500 and left very unhappy. Brent called the next day and said he contacted Dodge on my behalf and explained the situation and they agreed to supply the part FREE and Capital Dodge would adjust the labour bill due to my previous payment of 500. Final cost, just over 200.00. Where do you get treated like this today??? Im completely flabergasted and appreciative. The initiative and caring exhibited by this employee is unmatched in todays retail community. Cant say enough about him or Capital Dodge. Thanks for giving a xxxx. Robert Kelly More
I very happy with Capitol dodge they always make me feel at home and do a great job on all their work. Thank you to all the staff at Capitol Dodge Chrysler and Merry Christmas. at home and do a great job on all their work. Thank you to all the staff at Capitol Dodge Chrysler and Merry Christmas. More
Always great to deal with Ryan Rodney. He is always available to answer our queries whether by email or phone Wonderful customer service for sure available to answer our queries whether by email or phone Wonderful customer service for sure More
Really good service. The staff are knowledgeable and polite. Helpful whenever they can be without being asked. This dealership has a lot of services that make life easier. polite. Helpful whenever they can be without being asked. This dealership has a lot of services that make life easier. More
Ok Johnny is one exceptional salesman; we went in to scout and plan for a 2021 purchase and we ended up getting a deal we can’t refuse and bought on the spot. Can’t praise enough really.. scout and plan for a 2021 purchase and we ended up getting a deal we can’t refuse and bought on the spot. Can’t praise enough really.. More
great customer service - it took around 2.5 hours to put winter tires on but the quality of work was impeccable considering how busy it was. winter tires on but the quality of work was impeccable considering how busy it was. More