Capital Chrysler Jeep Dodge

Mr. Brent Smith always offers better service than I expected. I am surprised of the quality of service every time. I am always happy when I leave the dealership with my car. expected. I am surprised of the quality of service every time. I am always happy when I leave the dealership with my car. More

Purchased a new 2021 Ram 1500. In January and I just Picked it up. - The exterior was dirty - Sales Rep was aware i was coming and was not available for me to do a proper vehicle hand over - Picked it up. - The exterior was dirty - Sales Rep was aware i was coming and was not available for me to do a proper vehicle hand over - The truck was not properly inspected by the Sales person. - it was missing the trailer hitch and now i will have to return it to have it installed - They did not keep me in the loop about my vehicle status, throughout the process. Over all the sales team has poor customer service even the managers had poor customer service. Very displeased and will not be purchasing another vehicle from them or referring them. i will have to give a great thanks to Maryann Renaud. She was honest and patient. More

Buying a new vehicle during Covid proved to be more problematic than we had anticipated but Jon and Capital Dodge got the job done! Great Job Capital Dodge! problematic than we had anticipated but Jon and Capital Dodge got the job done! Great Job Capital Dodge! More

Friendly service, the warranty work was quick and efficient. Vehicle was returned within a day. It was a pleasure doing business with Capital Dodge and would recommend. efficient. Vehicle was returned within a day. It was a pleasure doing business with Capital Dodge and would recommend. More

The employee Brent Smith is smart and dedicated to work, The employee Brent Smith is smart and dedicated to work, very friendly. He cares about customer views. Really appreciate it. Thank you .Great custo The employee Brent Smith is smart and dedicated to work, very friendly. He cares about customer views. Really appreciate it. Thank you .Great customer service experience Vladimir More

Love the fast, efficient and courteous service. The environment also felt very safe as Covid19 protocols are in place and respected by all employees. Thanks! environment also felt very safe as Covid19 protocols are in place and respected by all employees. Thanks! More

Brent was good to work with, and other folks working here were all kind and friendly. There were good measures in place and everyone was wearing a mask. I'm going to keep coing here for help with my car. were all kind and friendly. There were good measures in place and everyone was wearing a mask. I'm going to keep coing here for help with my car. More

It was minus 23 today Feb 8-2021 and I kinda knew in my head my Trail Hawk would have trouble starting...The battery needed to be replaced soon and I knew this cold spell was it...I called Capital Dodge ar head my Trail Hawk would have trouble starting...The battery needed to be replaced soon and I knew this cold spell was it...I called Capital Dodge around 8am spoke with a man at the parts department to make sure they had a battery for the Trail Hawk' sure enough he did...Then he passed me over to Service Desk and I made an appointment to come in, but that also included calling a towing company...The gentlemen I was speaking with at the service desk gave me the number for road side assistance...I called and Kim who answered all my question said the towing truck will be there within an hour...But before all of this she even ask if I was ok and somewhere safe because of the cold morning...How nice was she to ask that...Excellent service all around..-Thank you all for helping me today. More

Everyone was very professional and Ryan was great at explaining everything to me and keeping me updated over the phone. Awesome service all around. Im Bringing another vehicle next week for servicing. explaining everything to me and keeping me updated over the phone. Awesome service all around. Im Bringing another vehicle next week for servicing. More

Very courteous, friendly and explained very well what was needed to be done. The work was done in the time that was estimated. Excellent service. needed to be done. The work was done in the time that was estimated. Excellent service. More