Rhonda Thompson | Page 5

Great 1st experience We recently purchased our 1st Lexus from this dealership, and it probably won’t be the last. We have never enjoyed the car buying task, despite havin We recently purchased our 1st Lexus from this dealership, and it probably won’t be the last. We have never enjoyed the car buying task, despite having owned many many cars in our lifetime.I must say however that right from our first step inside the door, to the most recent trip back to the parts and service team, our experience has been nothing but positive. Despite making an unplanned stop at the dealership without an appointment that first day, Rhonda greeted us with a smile and arranged to have a sales team member meet with us almost immediately. We ended up making a purchase that day, and between Sue and Thomas, we have never had a transaction completed that smoothly and quickly, and no stress! The follow up has been great, our questions have been answered quickly and a couple little items have been taken care of smoothly. More

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From service to sales, the dealership has been most helpful. We are happy with our new RSX, and the assistance from the sales and service team. This is our 4th Lexus for service and sales at Lexus o helpful. We are happy with our new RSX, and the assistance from the sales and service team. This is our 4th Lexus for service and sales at Lexus of London. All departments are professional and have met our needs as vehicle owners. More

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Excellent Service Such an honest dealership! I have never had a problem with any issue at Lexus of London. They are simply the best. Honest, and respectful! They s Such an honest dealership! I have never had a problem with any issue at Lexus of London. They are simply the best. Honest, and respectful! They seem to bend over backwards to make everything a positive experience. Service Department personnel makes buying a Lexus easy knowing you will always get top notch service. More

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I am very happy with the service I received from everyone at this dealership. The staff are friendly and responsive, and go the extra mile to ensure customers are happy. at this dealership. The staff are friendly and responsive, and go the extra mile to ensure customers are happy. More

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Only facts no bull! Very nice presentation. Everyone is friendly. Everyone is down to earth. will definitely be back. Not able to chance the list price at all. Generall Very nice presentation. Everyone is friendly. Everyone is down to earth. will definitely be back. Not able to chance the list price at all. Generally a good experience. More

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Lexus of London is simply outstanding in all areas. My extended family and friends have purchased or service over 10 vehicles here. You will not find a better dealership anywhere. Service is professionall extended family and friends have purchased or service over 10 vehicles here. You will not find a better dealership anywhere. Service is professionally completed with attention to my needs. Thank you Lexus. More

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Sue and the manager Chris were outstanding. Just a short note to say that my experience purchasing an automobile from London Lexus was excellent. Very knowledgeable and helpful staff. Great expe Just a short note to say that my experience purchasing an automobile from London Lexus was excellent. Very knowledgeable and helpful staff. Great experience. Thanks Lance More

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Love Lexus Service I have been purchasing Lexus since 1998. From day one I was impressed as to the relationship with the service people. I purchased a 2000 GM van and in I have been purchasing Lexus since 1998. From day one I was impressed as to the relationship with the service people. I purchased a 2000 GM van and in about two years took it in for oil change. They asked if they should check the tires and catalytic converter . I assumed warranty coverage. Oil change almost $600. My family have only purchased Lexus since. (8). There are lots of good cars out there. THE ONLY REASON THAT I BUY LEXUS IS THE SERVICE DEPARTMENT !! MANAGEMENT OF COURSE IS GREAT AS WELL !! More

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I have been a client at Lexus’s of London for over 15 years and continue coming back because of the competitive pricing and the exceptional customer service. Kevin Gittens was my sales representative years and continue coming back because of the competitive pricing and the exceptional customer service. Kevin Gittens was my sales representative and he was very, courteous, personable, professional, knowledgeable, excellent at his job and just an absolute pleasure to deal with. Kevin always took the time to explain everything and went out of his way to simplify the stressful process of obtaining my new vehicle. The general manager Chris Pinelli and the brand ambassador Allan Calvert took time out of their busy and hectic schedule to personally come by Kevin’s office to insure that I am satisfied and to accommodate any requests I may have. I am always impressed with the attention to detail, extremely reasonable price, and the exceptional level of customer service provided by Lexus of London every time I attend. I would most certainly without a doubt recommend Lexus of London to family, friends and anyone that is in the market for a competitively priced and reliable vehicle. More

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I always feel welcome at Lexus of London, nice clean dealership, friendly staff right from Management to Sales to Service and Concierge. I feel comfortable there. dealership, friendly staff right from Management to Sales to Service and Concierge. I feel comfortable there. More

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