Rhonda Thompson | Page 4

I’ve been a Lexus customer for over 25 years and have never had anything but excellent service. Staff always very friendly and helpful. I would definitely recommend them to anyone considering buying a never had anything but excellent service. Staff always very friendly and helpful. I would definitely recommend them to anyone considering buying a car. More

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I had my winter tires removed and summer tires mounted yesterday. I was greeted in the service bay and as usual had professional assistance from Karen, and pleasant interchanges with John Rossini, Lauren yesterday. I was greeted in the service bay and as usual had professional assistance from Karen, and pleasant interchanges with John Rossini, Lauren Rossini and Jordan Fera. I feel welcome and valued as a customer. More

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As always my visit with London Lexus was very enjoyable. I found my salesperson very helpful and knowledgeable. I ended up canceling my order, for my own insecurities. They were most understanding. I will d I found my salesperson very helpful and knowledgeable. I ended up canceling my order, for my own insecurities. They were most understanding. I will definitely return to London Lexus and Sue Vincent, in the near future. More

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In to look at a new vehicle and Jordan and Rhonda were great help. I didn't purchase but I will be back and can't wait! great help. I didn't purchase but I will be back and can't wait! More

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Just purchased the 3rd 350 RX and have been very happy each time with the London group. This last time took an extra amount of work and patience for all involved and the results are great . Will always r each time with the London group. This last time took an extra amount of work and patience for all involved and the results are great . Will always recommend this team of xxxxxxthey are a genuine group that work to obtain the best results . Thanks again . More

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I hae bought 4 Lexus SUV's. I have also been very pleased with the sales persons. The service dept. has always been honest and done the work well. I have always been given a loaner car if requested. My last with the sales persons. The service dept. has always been honest and done the work well. I have always been given a loaner car if requested. My last visit (Dec. 15) for service was a surprise as there was major work (head gasket) to replaced on a 2015 SUV with 138 KM. The service clearly explained the problem. This resulted in purchasing a new vehicle. Sue Vincent spent much time explaining the breakdown of the cost and providing information on different methods of payment. She was always available to answer my questions. She arranged for a loner vehicle until the new vehicle arrived. The finance dept. arranged for the new licence sticker as mind was about to expire. Stephanie was helpful when Susan was unavailable. I usually only deal with Karen Campbell. who is always helpful, very accommodating and very competent. As this was an unexpected purchase , I am pleased that all persons involved made it as easy as possible. More

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If I could give this dealship a million stars I would ! The gentlemen I dealt with Kevin and Thomas were the absolute BEST to deal with ! I can not thank both of them enough for such a great experience ! The gentlemen I dealt with Kevin and Thomas were the absolute BEST to deal with ! I can not thank both of them enough for such a great experience ! More

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Nathan was incredibly helpful in helping me find the exact car I was looking for! Couldn’t be happier. Excellent service each and every time I visited the dealership. Thanks again! exact car I was looking for! Couldn’t be happier. Excellent service each and every time I visited the dealership. Thanks again! More

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I brought my 2015 Lexus NX200t in for service on August 26, 2020. Brad Dako, Service Advisor, did such a great job on my Lexus from beginning to the end. My Lexus was fixed right at the first time and in 26, 2020. Brad Dako, Service Advisor, did such a great job on my Lexus from beginning to the end. My Lexus was fixed right at the first time and in a timely manner. My Lexus was also cleaned in and out when I picked it up. I am rating 5 STARS+ to Brad Dako. Karen Campbell and Carmen Jones were also helpful to me in the past. I strongly recommend Lexus of London Service Department to all Lexus's owners. Thank you Lexus of London, Hoa Ly Ps: Please add Brad Dako to the Service Department on Dealer Rater website. More

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Top notch professional team you have at Lexus of London. Every single person I interacted with was confident, friendly, knowable and truly cared. The vehicle is truly spectacular in all aspects(RX 350). I Every single person I interacted with was confident, friendly, knowable and truly cared. The vehicle is truly spectacular in all aspects(RX 350). I will always recommend to all my friends and family to call you first. Thank you for a wonderful experience and welcoming me to the Lexus family. More

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