Carol Buckwald | Page 47

A Pleasant and Memorable Car Buying Experience My daughter and I visited the Erinwood Ford dealership to inquire about energy efficient cars and felt very welcomed and well educated by the staff at My daughter and I visited the Erinwood Ford dealership to inquire about energy efficient cars and felt very welcomed and well educated by the staff at the dealership. Everyone we met was courteous and very knowledgeable, especially Lem Weekes and Victor Nascimento. They really made us feel like family and were very patient in answering our questions. They let us explore the vehicles at our own pace and were accommodating when we asked about different features. In the end, we left as very satisfied customers and I’m so happy that my daughter was part of our purchase of our new energy efficient car and that she had a chance to participate in such a positive car buying experience. Many thanks to the Erinwood Ford team! More

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A+ Experience @ Erinwood Ford I purchased an F150 from Lukasz Dulny. He was knowledgeable and helpful with the product and sale during the entire process. He was patient with me wh I purchased an F150 from Lukasz Dulny. He was knowledgeable and helpful with the product and sale during the entire process. He was patient with me when I was difficult at times. Communicating with Lucas is timely and friendly. Carol Buckwald provided a seamless and quick experience for the financial and administrative side of the sale. Overall, I am extremely pleased with my F150 and the buying experience at Erinwood Ford. I would definitely purchase another vehicle and recommend Erinwood. Thanks Lukasz and Carol!! More

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Deflated Experience purchase of 2018 F150 Lariat. I’ve been purchasing vehicles at Erinwood Ford since 1997, my experience’s here with the Business office (Carol Buckwald), & the service department, I’ve been purchasing vehicles at Erinwood Ford since 1997, my experience’s here with the Business office (Carol Buckwald), & the service department, specifically (Joe Ingel), have been FANTASTIC, smooth great experience, treated like family, that will never change. My last truck purchased here was September 2015, Ford F-150 Lariat, I dealt with a fantastic gentleman Mr. John Primo, who for the better part of 15 years, took excellent care of my purchasing needs. Recently, May 30 th /18, I bought another 2018 Ford F-150 Lariat, but felt very deflated after picking up the vehicle. My salesman Mr. Townsend was very difficult to reach, I’d leave messages, would be days before he’d return my calls. I think, in this business, following up is Critical! My truck was factory ordered, I made a change many weeks before the build, and Mr. Townsend said there would be no problem, the rims I asked for were NOT Chrome, but 20” Machined aluminum, with Grey -Painted Pockets, I’m not sure where he got confused, or he failed to add it to the build in time. There were some other issues, I will not elaborate, but going forward I regret that I will not purchase another car or truck from this salesman. I was reluctant to leave a comment, but to be a better dealership, you have to take the good with the bad, hopefully learn from the negative, to make the future experiences in future better. More

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great opportunities for great cars! i was a first time car owner and the people at erinwood ford were very generous and helpful. got hooked up with an amazing car. i was a first time car owner and the people at erinwood ford were very generous and helpful. got hooked up with an amazing car. More

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Amazing experience ! Amazing dealer! Amazing to talk to and did everything to ensure the sale of the car was a smooth process. His main concern is always ensuring his cust Amazing dealer! Amazing to talk to and did everything to ensure the sale of the car was a smooth process. His main concern is always ensuring his customers are happy and well taken care of! 100% would be back to see him in the future ! More

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Fun, Educational, & Easygoing Dave was quick to respond to my enquiry. He was polite, knowledgable and easy to talk with. The car selection at the dealership was great and more i Dave was quick to respond to my enquiry. He was polite, knowledgable and easy to talk with. The car selection at the dealership was great and more importantly they seemed very focused on customer satisfaction More

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“Prompt, Competent, and Solution Oriented” Robert Ahamad! Three (3) words to describe the service I received at Erinwood Ford. “Prompt, Competent, and Solution Oriented” Robert Ahamad is an effective liste Three (3) words to describe the service I received at Erinwood Ford. “Prompt, Competent, and Solution Oriented” Robert Ahamad is an effective listener, super knowledgeable about the vehicle I was looking for, and by being customer centric was able to provide alternative options for me. I love my new F-150, it’s the perfect fit for me! Thank you Robert for everything. Rosemary Kelly and her Sexy Blue Truck! Mississauga, ON Canada More

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Best dealership This is my second time getting a vehicle at Erinwood Ford. They made it quick and easy to get the SUV that I wanted. Mark Maguire took his time trying This is my second time getting a vehicle at Erinwood Ford. They made it quick and easy to get the SUV that I wanted. Mark Maguire took his time trying to find the right Ford Escape for me, and a little after an hour of looking we found my new Escape. Trading in my 2017 Ford Escape was very easy and I couldn't be happier with the deal we made. Mark Maguire, Carol Buckwald and Nick Palalas went far beyond my expectations. I definitely recommend Erinwood Ford to anyone looking to buy, lease or trade in their vehicles. Thank you Erinwood Ford! More

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Erinwood Ford Lukasaz Dulney was a pleasure to work with. I came in looking to trade in my old vehicle and finance a new one. He was able to find multiple options Lukasaz Dulney was a pleasure to work with. I came in looking to trade in my old vehicle and finance a new one. He was able to find multiple options for me for what I was looking for and walked me through the whole process step by step. Everyone that I had the pleasure to deal with there was respectful and knowledgable and willing to answer any questions I had. The next time I'm looking for a vehicle, or know someone who is, I will definitely be sending them over to visit Lukasaz and the team at Erinwood. More

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Great dealership. Great sales person , Mark McGuire Erinwood Ford Dealership provided exceptional service and top notch value. Great service, friendly service, great atmosphere and ever so helpful. Mark Erinwood Ford Dealership provided exceptional service and top notch value. Great service, friendly service, great atmosphere and ever so helpful. Mark McQuire provided excellent, above and beyond advice and service. Very helpful. Very friendly. Very knowledgeable and just great person. We trusted him from the start. Great experience and will be purchasing more Ford vechiles from Mark in the future. Thanks Mark for a great experience! Thanks once again Marisa & Gill More

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