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Tim and his team are amazing. Everything is always... - Mary
Tim and his team are amazing. Everything is always perfect when completed. Very welcoming and thorough at their job. Recommend them. Excellent work. Work always done on time. Vehicle always clean and neat when work is complete.
The sales and service here are excellent. I have recently... - rpittendreigh
The sales and service here are excellent. I have recently purchased my 3rd Acura here. Ryan and Monica in sales are both very knowledgeable, understanding and a total pleasure to deal with.
I have dealt with Nathan, the service manager for several years, he has always been courteous and great to deal with.
The sales and service are well above any past experiences at other dealerships.
Last week I had service on my wife's and my vehicle, Adam was my service advisor and like the rest of the team, fantastic to work with.
Both our vehicles were ready on time, work explained in advance, no surprises on the bill and both cars washed.
Always a friendly smile and hello from other staff.
Very professional and caring dealership.
The manager Allan went above and beyond in assisting me... - robertburns
The manager Allan went above and beyond in assisting me with a time and providing a loaner vehicle so I could get the running boards installed on my 2022 MDX. Allan had rejected the original set of running boards as they were damaged right out of the box. He then proceeded to order a new pair and had the shipping expedited. All in all my vehicle was still ready for pick up at the original promised time. I’m definitely grateful for the quality control here guys.
Had my new Acura RDX towed to Pickering Acura this... - Brian M
Had my new Acura RDX towed to Pickering Acura this morning after having electrical issues. Had excellent service and they had the car back to me by 2:15 with the electrical issues repaired. This was even a Saturday and I didn’t purchase my vehicle from them. Everything covered by warranty and great updates from Arash. Couldn’t ask for better service.
The service was garbage and on covid protocols where... - Lw
The service was garbage and on covid protocols where followed I talked to there boss Chris Lavergne and he was very rude and dismissive very rude to his people as well
I recently brought my Acura TLX 2021. Zak did a great... - N.D
I recently brought my Acura TLX 2021. Zak did a great job, got some great offer. Still keeping it touch with him if anything and helps me out ASAP.
A+ for Zak
Acura of Hamilton Service department once again has done... - Shelly
Acura of Hamilton Service department once again has done an over the top job with our vehicle, a big thank you to the service manager Chris Bolton for getting us in quickly, Adam Groot for quickly getting the parts in. as we were only in town for a short time and to Mike Cowen in my opinion one of the Brest mechanics around! Thank you so very much !!!
This was Acura's luxury dealer but the service couldn't... - Tuan vo
This was Acura's luxury dealer but the service couldn't keep up with the elegance of Acura's name. Car sale and repair are the same.
Over all- I had a Fantastic experience!!! Dennis... - Abhie827
Over all- I had a Fantastic experience!!! Dennis Olivieri went above and beyond! Very knowledgeable, professional and friendly. He made everything so easy!! When I picked up my RDX he took the time to explain all the options and setup my phone to the bluetooth. I highly recommend Dennis and Oakville Acura. A+ buying experience and I couldn't be happier!
July 2/20 car was 15th in the queue for warranty work,... - FmrFan
July 2/20 car was 15th in the queue for warranty work, July 24th car surprisingly no longer qualifies. Not trustworthy, no explanation, stay away!!!!
Horrible service advisor - Service Advisor
Mr Andy Khan it’s horrible advisor no manners not trustworthy do whatever he’s pleased don’t explain anything to customers . Extremely arrogant human being after 15 years of being a Acura owner I decided to sell my Acura 2017 and buy something else just because I cannot deal with these roads unprofessional arrogant people here anymore I would advise anybody else to look for some other place the service there vehicle just oil change takes three hours .
Great service - jvanderzyde
Always straight forward and honest. I have had these guys service my vehicles for over 10 years, and they always try to do a good honest job.