Bought a brand new Jeep in 2018, even bought the “waste - Valued Customer
Bought a brand new Jeep in 2018, even bought the “waste of your money ” (extended warranty)! Paid way too much money for it and with two vehicle trade ins at the time. Yes, my fault for signing the paperwork. Now, let’s fast forward to Oct 12 2023. Keep in mind my warranty ran out 4 months ago. I’m driving in to Spruce Grove on 16a highway and was completely traumatized by my panoramic sunroof exploding, with no apparent reason! No other vehicles were even around me at all. Called SPC to ask for advice and told to bring it in and they would take care of it. They took care of absolutely nothing for me. No advice, no coverage under warranty of course and not even offering to give me a quote! Complete waste of my time. I will never walk in that dealership again. Buyers beware. They only care about making money off you. Oh and the staff are not professional at all. One of the salesman came up to me outside and gestured toward the hotel and if I would like to join him!!! Disgusting! I only went there for my services because it was part of my package!! Hard lesson learned on my part. Oh, and I’m still waiting to here back from the General Manager.
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