Stettler Dodge Ltd.
Stettler, AB
Is this your dealership?
Filter Reviews by Keyword
By Type
11 Reviews of Stettler Dodge Ltd.
I don't normally write a review or take part in surveys, but I felt it was necessary this time. I really believe that my truck sales person (Jackson Mulhbach) is a good example of our next generation of sa but I felt it was necessary this time. I really believe that my truck sales person (Jackson Mulhbach) is a good example of our next generation of sales people, at least I hope so? Jackson was exceptional to deal with during the entire process of buying my new truck, never once did he become pushy or put on a show that he was the only person on the planet that knew about vehicles. I would highly recommend Jackson Mulhbach. I was having my truck serviced at the time and NEVER planned on buying the truck I've been researching for the past two years? During a conversation with Jackson while waiting, I asked him some questions on the truck I've been researching for the past and he had the answer to every question. In the end, Jackson did the numbers for me including the amount for my truck as a trade in. I took 24 hours to think about everything because as I stated prior, I didn't plan to buy the truck at this time? Once again, Jackson didn't have a problem with this, and that's another area where I was impressed with him. My past experience with sales people in Edmonton, it was at this time they would get pushy and do everything in there power to sign the papers before I left the dealership. Not this time, Jackson allowed me the time to think about everything and I was the one that called him about MY decision to purchase the truck. I can honestly say, I purchased the truck due to Jackson, his honesty, professionalism and exceptional interpersonal skills when dealing with people. Hopefully Stettler Dodge realize what a great employee they have regarding Jackson. I should also note, when dealing with Lars in finance I got the exact same professionalism and knowledge. Lars explained everything in detail before I signed the documents. For the past five years I've dealt with the service department at Stettler Dodge and I received five star service each and every time. So all in all, this is why I decided to write a review, for the next person thinking of buying a vehicle or repair. Thanks Stettler Dodge for being a dealership one can rely on. Bob Buchanan More
Worse dealership I’ve ever dealt with. Put a deposit down on a truck and then was trying to organize funds and insurance and the dealership sold the vehicle without even calling to check w Put a deposit down on a truck and then was trying to organize funds and insurance and the dealership sold the vehicle without even calling to check with me first. Possibly they were offered more money by someone else? Shady dealership and owner was rude. More
Does not accept responsibility for workmanship. Would not recommend this service department to any for work. Also since going to another dealership for work I have found out that stettler dodge pr Would not recommend this service department to any for work. Also since going to another dealership for work I have found out that stettler dodge prices are extremely high compared to this other dealership I now go to. Didn’t realize how much they weee over charging for work. More
I WAS BANNED FROM STETTLER DODGE BY THEIR GENERAL MANAGER BECAUSE THEY HAD TO REPLACE TIRES ON MY CAR WHICH THEY INSTALLED, WHICH WERE DIFFERENT TIRES THAN THE ONES THAT I REQUESTED. THEY MADE THE MISTAKE BECAUSE THEY HAD TO REPLACE TIRES ON MY CAR WHICH THEY INSTALLED, WHICH WERE DIFFERENT TIRES THAN THE ONES THAT I REQUESTED. THEY MADE THE MISTAKE AND TOLD ME I WAS GETTING A BETTER TIRE THAN THE ONE THAT I ORDERED. THEIR LOSS IN MY BUSINESS IS MY GAIN IN NOT RETURNING, More
Great dealership to visit and purchase a vehicle at. We purchased a new Dodge Durango Citadel and the sales staff were excellent. Very friendly, we didn't feel pressured to buy and I would recommend this d purchased a new Dodge Durango Citadel and the sales staff were excellent. Very friendly, we didn't feel pressured to buy and I would recommend this dealership to anyone looking for a good deal and a wonderful vehicle. Stop by sometime and experience this service sometime! More
I recently had some warranty work performed on a truck I bought two years ago at this dealership. Outstanding service, hands down. So accommodating and friendly. I was excited to go back just to visit! bought two years ago at this dealership. Outstanding service, hands down. So accommodating and friendly. I was excited to go back just to visit! More
BEST DEALERSHIP EVER Wow- I’ve never had customer service like that ever!!! Everyone there was so friendly and welcoming. I brought my vehicle in for regular maintenance a Wow- I’ve never had customer service like that ever!!! Everyone there was so friendly and welcoming. I brought my vehicle in for regular maintenance and had some unexpected things come up but the service manager went through it all with me and the sales team even got me a vehicle to drive around in while I waited!! 10/10 would recommend to everyone!!! Thank you Stettler Dodge!! More
Great Service Department!!! I've brought my car in to be serviced a few times at this dealership, and every single time I have had an outstanding experience!!! The staff is alway I've brought my car in to be serviced a few times at this dealership, and every single time I have had an outstanding experience!!! The staff is always very friendly, and I haven't had any problems with the work they've done on my car. I would definitely recommend this dealership. More
I would not recommend this service department to anyone. Took truck in to get warranty work and fan motor and resistor replaced. 2 days wasted and gas and over 100.00 later and still the same. Would not reco Took truck in to get warranty work and fan motor and resistor replaced. 2 days wasted and gas and over 100.00 later and still the same. Would not recommend to anyone. Scammers to get you in. Thanks for nothing. More
BEST SALESMAN I HAVE EVER DEALT WITH Hello everyone. If you are looking for a honest, upfront dealership that will go the extra mile to help you. Visit Danny at Stettler Dodge. He went Hello everyone. If you are looking for a honest, upfront dealership that will go the extra mile to help you. Visit Danny at Stettler Dodge. He went above and beyond what I have ever seen a salesman do. I have even work at dealerships for many years and have seen many salesman. None like he was. They even lent me a vehicle till I could pick up the truck. He took the time to show me all the features in my beautiful new Ram 1500. Which was wonderful with features changing over the years. Made sure i was completely comfortable with everything before I drove away!!! Everyone is very friendly... From reception to finance to managers, they all have smiles and are ready to help you at any point. To everyone at Stettler Dodge .....Thank you from the bottom of my heart for making this a wonderful experience. More

