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Friendly and professional staff members. Provide answers... - blkgld75
Friendly and professional staff members. Provide answers to all my questions, definitely recommend to others
Dropped off my Granddaughter's Hyundai Santa Fe for a... - gbriosi
Dropped off my Granddaughter's Hyundai Santa Fe for a service appointment. I had previously contacted the service manager about some concerns that she had about her vehicle. The service department completely resolved the situation, and the related service exceeded our expectations! One of the highlighted customer commitments, (stated on a large billboard at the dealership), reads: "our most important goal is to exceed your expectations", and they definitely did!
Kajsa’s customer service was beyond excellent. She even... - Lorraine
Kajsa’s customer service was beyond excellent. She even got me a quote to have a door dent repaired. Thank you.
Chance was so nice and friendly. Made you feel very... - Kristina
Chance was so nice and friendly. Made you feel very welcome and supported. Even receieved a surprise car wash!! Thank you!
If we could give a zero we would. The salesman Sam... - Brock
If we could give a zero we would. The salesman Sam Belamar and manager Sean Toner should be ashamed. My girlfriend and I bought a 2020 Mitsubishi Outlander and had trouble with the tire sensor from the beginning which they maintained was just low air. There were noticeable defects in the paint as well and this car was advertised as and sold as no collisions as per carfax. We brought our concerns and they directed us to warranty. Warranty said that these were not defects in the paint but were rather touch up from an accident (uhhh zero accidents???!!) and also that the tire pressure was due to the tire having a staple from a staple gun shot through it from the inside of the tire. We brought this info back to Sam and Sean and they did nothing. This is unacceptable service, we were completely blown off. Worst dealership run by terrible people.
I recently visited Northstar and was helped by Cole, he... - Bellera2012
I recently visited Northstar and was helped by Cole, he was very helpful and patient with my many questions which I appreciated very much. Cole was great to deal with and was not pushy.
The team there is exceptional. They went over and above... - Kari Y
The team there is exceptional. They went over and above to make sure I was in a vehicle I was proud to drive and afford. They were extremely patient and informative.
Excellent, friendly, fast, accommodating... - Sandra.lee.painting
Excellent, friendly, fast, accommodating service.
Georgina Cornelssen sold me her car, which you worked on for 6 years.
The staff were welcoming, professional and did a great... - Bmac505
The staff were welcoming, professional and did a great job looking after my vehicle service.
Excellent After Sales Service. Chris at service along... - Perry
Excellent After Sales Service. Chris at service along with Brian and Ray in Sales, were fantastic. it’s always a thought when you buy a product, what would be the after sales experience. The folks at these location knows how to provide an excellent and engaging experience. Thank you for making my vehicle service experience and excellent one.
Very pleasant and professional experience. Everyone I... - bisola_akin
Very pleasant and professional experience. Everyone I came across from the sale guy to the accountant and the delivery guy were quite helpful and friendly
I find it funny how they tell you if you refer people you... - Shannonlawrence934
I find it funny how they tell you if you refer people you will get $500 but when you receive your cheque it's only $200 what a dam joke I guess I know better for next time 🤷♀️
So got my truck today with damage on it, didn’t get the... - Gaudetjj
So got my truck today with damage on it, didn’t get the cash back check I was told I would get and was told I would receive a email stating they would fix the damages, today that didn’t happen either I wish I could post pictures in this review to show you the damages and the lies the salesman told me! If you liked to see this before you get scammed like I did please don’t hesitate to call or text me at 15877230695 and I’ll show you everything hopefully you don’t get the same treatment as I did and continue to get!
I will never be purchasing a vehicle from country hills... - brooklynn
I will never be purchasing a vehicle from country hills Hyundai. They knew I was flying down from fort mcmurray to finalize that deal I was told me I could get 0.9% financing on and a six month deferral, which was the whole point of me purchasing it.. when I got financial approval before I booked my flight, using all my flight points plus $150 dollars, missed a day of work AND second because I left without a car and no way home, did they ever mentioned it was for 4.49%. I lost a lot of money because of these guys. Then to top it off my dealer never got back to me the morning I was coming in. I had to call the dealership to ask where he was to find out he wasn’t even scheduled to come in till noon. Only Then did he finally text me to tell me he wouldn’t be in at all and someone else would help me. When I showed up, no one knew I was coming in. They didn’t let me test drive the actual vehicle because it only had 300km on it and pushed me into another car cause they “didn’t want me to put more km on my new car”. I never knew about the new interest rate and had to specifically ask about the 6 month deferral when we finally got to signing papers. The NEW guy that was helping seemed completely uninterested in trying to help me get my original deal. Not only that, but less than a month later after walking out on them I got an email from my original dealer asking me about “how my car search was going”. Thanks for wasting my time. Very unprofessional of you. Very upsetting experience..
Well service are very very poor service Advisor don’t... - mohan
Well service are very very poor service Advisor don’t know anything never go back again
Refused to do recall warranty work as vehicle wasn't... - Timwimbleton
Refused to do recall warranty work as vehicle wasn't purchased at this location.
Do not shop here, matter of fact avoid Hyundai all together
EXTREMELY SHADY - cassie9859
I just moved from Calgary so this was my first experience with Integrity and upon first glance, I would have given my visit five stars. The service staff was great and prices were about average for a dealership service. However, this morning when I went to brush my car off, I noticed that my license plate cover had been changed from Crowfoot (where I purchased the vehicle) to Integrity. While this may not seem like a big deal to some, I find it EXTREMELY SHADY AND PETTY. First of all, any alterations made to my vehicle need to consented to. It is my property, there for the removal is theft. Secondly, I did not purchase my vehicle at Integrity, so therefore it should not be an advertisement for Integrity. If you want to advertise your dealership, advertise it on the vehicles you sell. Do not capitalize on the fact that vehicles purchased at other dealerships come through your shop. It is very disappointing that there is no other Hyundai dealerships in Lethbridge.
Grande Prairie Hyundai
General Sales Manager
Assistant Sales Manager