Find the best dealership for you.
Find good folks to fix your car.
Find the right car for you.
Make sure your car is safe to drive.
Overall this was a great experience. Our salesperson... - motorider1979
Overall this was a great experience. Our salesperson Becky was very keen on listening to what we were looking for and didn’t try to push something that we didn’t want. The whole process went very efficiently and didn’t eat up the entire day at the dealership.
service to my car. - firstname.lastname@example.org
Service was done quickly. Excellent service. Customer service was very friendly. Got a rooftop carrier for my car and everything about it was explained to me. Would recommend this dealership to anyone.
Fantastic people to work with. It took longer than... - Lynda
Fantastic people to work with. It took longer than expected for my 2022 Tucson to arrive but, it is here now and I can’t wait to pick it up!
From walking in the front door and being greeted by the... - Robert
From walking in the front door and being greeted by the sales rep. I received excellent communication on the reason for my visit. I was shown courtesy and knowledge of the vehicle I wanted to purchase.thank you Sherwoodpark Hyundai I am very happy with my brand new car.
When I called to book my appointment I was told that it... - Kelseyseib
When I called to book my appointment I was told that it would be done by 10:30. When we dropped off the vehicle at 8:15 they were not proper social distancing in place. Even just the way the service desks are set up you’re guaranteed to have to stand really close to another person. It took 30 mins of just standing in a non-socially distanced line to drop our vehicle off. Our service advisor Richard did not understand the recall our vehicle was in for. He told us that they might not even have the parts. When I finally text my 11:30 they told me it wouldn’t be done until the end of the day. My vehicle had not even been looked at by this point and hadn’t checked if they had the parts for the recall. He said they would inspect it and decide if they thought they needed to be fixed which is 100% not how a safety recall works at all!
I had my day planned around picking up my vehicle at 10:30 so be warned if they tell you it will be ready at a certain time do not believe it. I ended up just going to pick up my vehicle because after the mess up on the phone, at the front desk, and the social distancing I honestly had zero trust that they were competent to work on my vehicle. I spoke to the service manager to tell her my experience and she appreciated the feedback and said she would coach her staff but couldn’t do anything for me. I purchased my vehicle from Gateway Toyota and their service department has always been 10 out of 10. I honestly would go there if they were able to do this recall service. BEWARE of this nightmare service department at southside Hyundai! I have my car booked in to get the recall done elsewhere.
Jason is amazing, friendly, knowledgeable, patient and... - jitzy69
Jason is amazing, friendly, knowledgeable, patient and funny all the great qualities that made our experience enjoyable! Thank you to all the Northstar team! Deb and Steve J loving our Venue
From our first visit to South Trail Hyundai we were very... - donkarpow
From our first visit to South Trail Hyundai we were very impressed by the facility, the sales executive Tim Page and Manager Dan Katz. Following delivery, both Tim Page and Service Manager Chris Lindsey were very helpful in solving issues we had
with some of the new vehicle features. Regarding the service department, Amanda has always been very concerned with sanitization and providing excellent service.
In my opinion, South Trail Hyundai comes highly recommended.
My daughter had a blowout on the highway and was lucky.... - Duckster12
My daughter had a blowout on the highway and was lucky. Tow truck driver checked her other tires and refused to change the tire as the pressure was over rated tire max. Talked to Mr singh the service manager who admitted to inflating the tires to 40 lbs cold, as their standard practice. He said that was so the tire pressure alarms dont go off. The car did not have that option. Lie#1. Then i said they were nitrogen filled, and he then said nitrogen does not expand with pressure. Kinda led him into that one but he proceeded with lie#2. He then said they would not help as the tire was worn out anyway, but yet he did not tell her that when she had the tires put on in the spring at the dealership. I took the tire to a tire shop, and the guy said there that there was 30-50% wear left. The tires had 40000 k on them. Do not trust this dealership. Oh, and the general manager backed him 100%. Be careful here.
Fast and efficient. Well informed and ready for my... - hamiltgr
Fast and efficient. Well informed and ready for my appointment. Answered my questions without hesitation and informed me on the follow up procedure to complete the work.
Worst experience. Spent 30k on a car which already has 4... - dtoxicks
Worst experience. Spent 30k on a car which already has 4 issues in first week. Cant replace but servicing again and again. Rude service department
To bad I didn't see this before travelling to Calgary. I... - shelley.quinlan
To bad I didn't see this before travelling to Calgary. I saw this Hyundai on line and sent a email inquiring if it was still available. Grayson replied and we sent a few emails back and forth. We decided to go and have a look one Saturday . When we arrived they asked if we had an appointment which we did not. Grayson was busy so a nice gentleman named Josh helped us out. We were at this dealership for hours and not once did Grayson show his face. Now we eventually made a deal on the suv and ended up dealing with Trent in Finance. Now we had looked the suv over that day, signed off, but didn't pick it up until the following Friday. Did all the paper work, did a once around the suv, then left. Now when we got back home we were changing the licience plate and noticed some deep scratches on the fin on the back, took pictures sent them to Trent, He then passed them on ( days and emails later ) to Sonnie. Sonnie talked to my husband and said oh for sure we will fix that, we will come and pick up the suv , leave you a loner all good so you would think. So they now realize how far away we live, but came at our insistance. So they have the suv for 2 days, we hear nothing, so we call. Now Grayson takes the lead. Complains about how far away we live, how much money they lost in the deal, and they are only willing to touch up the paint, not to fix it properly. He then suggest that maybe we did the damage ourselves, after all they have video showing us walking around the suv... My husband even said " Are you calling me a liar".. His response was well sir we do have the video. Now I read on here the this dealership has a new owner, I don't know if he sees this or if he cares but after our involvement with this dealership I will be telling everyone I know to stay away
Great service, clean area didn’t make you wait made me... - Tinner
Great service, clean area didn’t make you wait made me feel comfortable. All salesmen said high. Parts people greeted you respectfully. John and Trevor were great.
I have to say I had nothing good to say about Leduc... - slpt
I have to say I had nothing good to say about Leduc Hyundai, the last time I bought a SUV from them everything wasn't transparent and it really left a sour taste in our mouths. But my opinion has dramatically changed!!! we wanted to get different vehicle, as the previous one wasn't good for my husband it was a little small. Today we had a truly AWEOME experience we have ever had with a dealership, like I said before being honest and up front about any and all things was what were looking for the gentlemen that helped us was AMAZING straight to the point which is my kind of people Jamie wasn't pushy he really listened to our needs. and being Honest is number one in my book. between Jamie and Humaad, and the team from start to finish it was really fantastic and they treated us with respect we left feeling good about our experience we would recommend the Leduc HYUNDAI to anyone and everyone.
Sharon & Baxter
Most unethical car dealer.... i would give rhem zero... - Carenthusiast
Most unethical car dealer.... i would give rhem zero star.. stay as far away as possible... pressure tactics used, decitful,lies dont sign anything or dont ever put in any deposit..
Excellent service from the dealership regarding the... - Fivendime
Excellent service from the dealership regarding the vehicles first service. Staff was familiar with who I was , even after 4 months. Definitely make you feel like you are more than just a sale or revenue.
Back in January of this year my wife and I purchased a... - disappointed
Back in January of this year my wife and I purchased a 2012 GMC Acadia from this dealership. The manager gave us this spiel about how he was proud of their vehicles and presented us with a CarFax report and a Motor vehicle inspection report. We have only driven this car about 1500 kms and I noticed a stain under the car on the garage floor. I have taken it to a trusted mechanic and he informed me of the following problems. 1) Power steering pump is leaking, 2) the rack and pinion steering is also leaking, and 3) both rear shocks are gone. All expensive repairs.
We bought this vehicle in good faith trusting in the mechanical fitness report they supplied us and we feel duped. I would not recommend purchasing anything from this dealer.
EXTREMELY SHADY - cassie9859
I just moved from Calgary so this was my first experience with Integrity and upon first glance, I would have given my visit five stars. The service staff was great and prices were about average for a dealership service. However, this morning when I went to brush my car off, I noticed that my license plate cover had been changed from Crowfoot (where I purchased the vehicle) to Integrity. While this may not seem like a big deal to some, I find it EXTREMELY SHADY AND PETTY. First of all, any alterations made to my vehicle need to consented to. It is my property, there for the removal is theft. Secondly, I did not purchase my vehicle at Integrity, so therefore it should not be an advertisement for Integrity. If you want to advertise your dealership, advertise it on the vehicles you sell. Do not capitalize on the fact that vehicles purchased at other dealerships come through your shop. It is very disappointing that there is no other Hyundai dealerships in Lethbridge.
Grande Prairie Hyundai
General Sales Manager