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Kyle Farquhar was fantastic to work with. We told him... - alyciamarieholmes
Kyle Farquhar was fantastic to work with. We told him what we wanted and he found us the perfect car 😊 Thank you guys so much
service to my car. - email@example.com
Service was done quickly. Excellent service. Customer service was very friendly. Got a rooftop carrier for my car and everything about it was explained to me. Would recommend this dealership to anyone.
Excellent service thanks to Gini Núñez. for your help to... - German Eduardo gamez
Excellent service thanks to Gini Núñez. for your help to buy the first car
Trust and service to buy a used car, the price and help to get a first credit thanks
Usually I am satisfied with the service group. However... - TPC
Usually I am satisfied with the service group. However this time not so much. Had to redo the wheels at home to get them centred.
AVOID AT ALL COSTS - unsatisfiedhyundaicustomer
My husband and I bought our 2014 Hyundai Sante Fe sport new. Regular oil changes and maintenance. Low and behold we are the victims of the famous Hyundai engine failure at 120,000 kms. Our car has been in the shop since July 22 (6 days ago) and we cannot get a loaner nor will anyone call us back. We have been calling everyday to find out what is going on with our vehicle and they just keep saying "Jeff will call you back" or "We will give Jeff the message" yet we hear nothing. Since this is the lawsuit against Hyudai for engine failure we are supposed to get a loaner or a free rental car (as listed on their corporate website), but Hyundai is telling us people are waiting months for these and that we will need to pay $35 a day for a rental.
If I could give Jeff Fyith negative stars I would.
Shady salesmen - frustrated11
Me and my Husband went to look at a vehicle which was listed for $5277 that we ended up liking and were ready to buy. Once we sat down to go over the paperwork the price all of a sudden was $6071 even though Go Auto states right off their website "NO EXTRA FEES
Other dealerships charge as much as $1,000 for “documentation” and “administration” fees, but we NEVER do. In fact, we don't charge you for any extra fees, period (besides taxes, of course). We don't like to play games. At Go Auto, you know what you're paying up front, EVERY TIME."
We managed to come to a deal with the guy selling us the vehicle Shareef Kadri for $5800 and paid for the vehicle in full. After we paid we sat down to do the paperwork and Shareef came back and said "I was afraid this was going to happen" and said his boss wouldn't let him sell the vehicle for that price because it was just marked down yesterday. From my understanding, when you pay for something it's yours. Apparently not in their dealership. Shareef then said we would have to pay the $6000 and he would give us a VISA prepaid card for the excess. We disagreed and he continued to offer us VISA cards of higher amounts saying he would go across the street and purchase one out of his pocket which then pissed me off even more because I know as I'm sure many of you do too that they keep prepaid VISA cards at the dealerships to give to customers. He wasn't going to any store to grab a VISA. Lie after lie after lie. We still disagreed and I told him blatantly now I'm just pissed off with all the back and forth. They agreed to give us our money back which turned into a whole other scenario. We spent close to and hour at their til as they were having problems with their machine giving a refund that large. We understand technical problems happen and the girl at the til was great helping to get it sorted out with Interac however as this was going on the manager of the dealership then came to say he would sell us the vehicle for $5800 again. I imagine he was only doing this as there was customers lined up behind us waiting the entire time. So roughly two hours at the dealership and wasting our time he was then willing to give us the price which was originally given to us in the first place even though they said they couldn't sell it for that price. If he was wiling to sell it to us for that price in the end why all the drama in between? For the complete waste of time, BS and lies we still chose to walk away and will never go back. You don't sell your customer a vehicle and after they've paid the full price go back and change the price. Ridiculous!
This was my first visit to Sherwood Park Hyundai. Colton... - Denis R.
This was my first visit to Sherwood Park Hyundai. Colton my service adviser made my first visit great. Very happy with the service I received today and getting my vehicle back with a fresh car wash was a nice added bonus.
Thanks to my service advisor, service tech. and anyone else involved with my vehicles service.
Horrible service if you aren't buying! - Cindy
I came in looking at a used car. The salesman was very nice, helpful and informative. I test drove it, and left a $500 CASH deposit. The salesperson DID inform me that if you dicker from the sticker price, that the $499 administrative fee would be added after the new price was decided on. Since the Manager was only willing to lower the price $1000...I would only benefit $500.00. (not enough to make we want to buy this car!!)
I decided against this deal, but instead of giving me CASH back, they stated the money would be returned by cheque. Ok fine then. The salesperson told me the cheque was ready and upon going to pick it up several hours later, it was not. I waited around in the seating area for 20 mins while the receptionist tried figure out where the cheque was, and then I was told it was not ready. I leave, annoyed and frustrated. So I text the salesperson the next day asking if he can notify me when the cheque would be ready and go to pick it up later. Upon pickup THIS time, they have my name spelled wrong. I mention it to reception..her advice is to try to cash it and see if they let it go thru. Another day, another trip back to Hyundai to pick up the cheque with my name spelled correctly!! It took 3 trips to make it right, and their attitude is so nonchalant,
Moral of the story..dont give cash, don't deal here. The deals aren't great and if you choose not to buy, you are treated like dirt. It started off positive and ended with a bad taste in my mouth.
In the beginning, Calgary Hyundai was attentive,... - kaitlyn.bowker
In the beginning, Calgary Hyundai was attentive, supportive and experts when I went to purchase my vehicle. Literally the moment I signed the papers everything went downhill, customer service took a huge nosedive. I couldn't get a hold of anyone except the front reception. Then the first winter hit and I couldn't figure out how to plug my vehicle in overnight when it was 40 below. I finally got a hold of them and apparently they were supposed to give me an adapter to plug the car in but of course they didn't. The winter passed and no one helped me get this adapter. In September I called and wanted to speak with someone to rectify this problem before the next winter hit. After 2 weeks of leaving messages for Sunny he finally answered me and he was going to look into getting me the right cord. 2 MONTHS LATER after multiple following up with Sunny - I find out that he in fact has not spoken to anyone in service or parts about this and has been blowing me off for 2 months. I feel like if i wasn't a YOUNG FEMALE this would have been rectified if not last year then my first phone call instead of my 10th.... 0/10 would NOT recommend you go to this location. All they want is the sale and then they go silent. Google made me click off at least 1 star, however I don't agree they even deserve the one star.
The sales staff are not knowledgeable, their finance... - tanaka_219
The sales staff are not knowledgeable,
their finance staff are painfully slow. Nothing more annoying then being told it will take an hour and you are stuck there for over 3 hours. Their service department is horrendous, honestly the worst I have ever seen and the prices they charge are insane. They charge almost double for the work you could get elsewhere.
I had a great experience at Criwfoot Hyundai start to... - jimdave
I had a great experience at Criwfoot Hyundai start to finish! Vince brought a test drive vehicle right to my home taking me out for a test drive and explaining all the features of the Kona as we drove and going through many other details once we were back. They found me the vehicle I wanted quickly and efficiently and bringing it to the dealership in a matter of days. They made sure I had all the information I needed for insurance and payment so that when the vehicle arrived I could go right in and pick it up. Jason made the finance process quick and easy! Then Vince introduced me to my beautiful new vehicle giving me all the information I needed to comfortably drive it off the lot. He has stayed in touch since letting me know that if I have any questions, he is there for me. A+ to Crowfoot Hyundai!
They only care about profit , not for customers . They... - dilpreetsinghnokewal
They only care about profit , not for customers . They will recommend you for warranty , Gap insurance , when you have problem they denied everything . No responsibility
Everyone there is amazing to deal with. They all went... - Loriburton959
Everyone there is amazing to deal with. They all went above and beyond what was needed to be done!
A big thanks to Michelle and Jessie for making my dream come true
Very unwelcoming and judgemental sales team. Doesn’t... - Cardealeryc
Very unwelcoming and judgemental sales team. Doesn’t notice customer’s, ignores customers who they think can’t afford a car. Very rude and slow.
My parents were looking at cars, NONE of the sales members came up to ask if they needed any help. They literally ignore you.. until you have to actually go up and ask them for help.
Found a Ford Focus on Kijiji from GMH. Salesman Blayne... - Lane.harder5
Found a Ford Focus on Kijiji from GMH. Salesman Blayne and the rest of his team were very excellent to work with made first time car buying a breeze, highly recommend
Worked with Christian in the finance department and had a... - AmeyC
Worked with Christian in the finance department and had a wonderful experience! Got me into a 2015 vehicle in amazing condition. Ready for winter driving with three kids.
EXTREMELY SHADY - cassie9859
I just moved from Calgary so this was my first experience with Integrity and upon first glance, I would have given my visit five stars. The service staff was great and prices were about average for a dealership service. However, this morning when I went to brush my car off, I noticed that my license plate cover had been changed from Crowfoot (where I purchased the vehicle) to Integrity. While this may not seem like a big deal to some, I find it EXTREMELY SHADY AND PETTY. First of all, any alterations made to my vehicle need to consented to. It is my property, there for the removal is theft. Secondly, I did not purchase my vehicle at Integrity, so therefore it should not be an advertisement for Integrity. If you want to advertise your dealership, advertise it on the vehicles you sell. Do not capitalize on the fact that vehicles purchased at other dealerships come through your shop. It is very disappointing that there is no other Hyundai dealerships in Lethbridge.
Grande Prairie Hyundai