17 Alberta Hyundai Dealers

Nice clean dealership Service staff are prompt and - Entity1955@yahoo.ca

Nice clean dealership Service staff are prompt and reliable . Waiting room is very well laid out

I was impressed by how efficient and organized the staff - lucyninsiima

I was impressed by how efficient and organized the staff at Sherwood Park Hyundai were. They respected my time and made sure everything was handled correctly. The transition to my new car was easy and straightforward. Thank you for the excellent and timely customer service.

What a joke this dealer has been over the years we have - Benzfan84

What a joke this dealer has been over the years we have had our 2011 Hyundai Sonota. Every time it has graced this dealerships presence for warranty work or recalls we have had issues! Leaving subframe bolts (they are like 12'' long!) out after rear control arm work was one of the big ones of the past but recently we had the engine finally do the old rod knock, so as per the class action lawsuit to force a lifetime warranty on these, we had it towed to Gary Moe and tried our best to communicate through the lengthy ordeal (Oct. 21st to Dec 4th). So lets start with our service writer Gilles, someone with very little auto knowledge and lacking in customer skills, the kinda thing that you'd think would be perinate for the position? From the beginning it took a long time for them to tell us that a charge for original diagnosis and warranty approval may be necessary, and that charge would be upwards of $270. So we drove (an hour/100kms) and I removed the valve cover myself in the parking lot (hand tools took me about 20 min) and took the required pics (looked as new inside as we maintain it very well). After this we waited weeks for the approval and then more weeks for the work to start. Multiple times including talking to the GM we said I wanted a quick chat with the mechanic doing the work, that NEVER happened, and as a result multiple other issues came from that!! Once finally finished we received the car back with some dirty/missing/loose parts. I was expecting that (past experiences) so whatever, but it was just the overall time frame, lack of communication, general lack of automotive knowledge, overcharging threats, and poor workmanship that gets them the 1 star. They claim to have 5 things they promise to every customer who uses their services. 1. They will greet you upon arriving...this happened no problem there, unnecessary but whatever, it could be useful for some. 2. The car would be returned cleaner than it arrived....it wasn't the underbody tray had oil all over it (dry before). 3. They will perform a walk around at arrival... (to be fair it was dropped of by the tow company after hours, but we never had any paperwork or confirmation of this) 4. Status updates on vehicle progress....NEVER happened once! 5. A follow up a couple days after receiving vehicle back...NEVER happened. Be warned that you will most likely have a very subpar experience @ Gary Moe Hyundai, it's all we expect at this point.

I just purchased 2026 Tucson hybrid from Mike he went all - Yvon

I just purchased 2026 Tucson hybrid from Mike he went all out to get me the deal I was asking for.couldn’t ask for better service Yvon

Very professional staff. - Milberry

Very professional staff. Starting with my sales lady, Violet. On to Dakota in Finance, the entire management and customer service staff. From the moment I stepped into Spruce Grove Hyundai, and all the through to the end where I picked up my new Palisade, I was treated with respect and kindness. Great job. Very pleased.

I had an excellent experience working with TJ! - Aleksa

I had an excellent experience working with TJ! He was knowledgeable, patient, and attentive to my needs. He made the whole process smooth and stress-free, providing great advice and answering all my questions. Highly recommend TJ for outstanding service!

I bought my 2026 Kona from another dealership and had it - Rotate

I bought my 2026 Kona from another dealership and had it serviced twice at Crowfoot Hyundai over the last two weeks. I found their services professional and courteous. Service Advisor Fiona Rea was friendly and prompt in her procedures and folllow up. I appreciate all this help and will certainly continue to have my car serviced there.

Actually bought a trade in from this dealership. - Jeannine

Actually bought a trade in from this dealership. Salesperson Audi. Bought a Mazda 2022 and paid it in full. Drove it off the lot and 300 metres down the road it shows a warning sign. I drive it immediately back to salesperson Audi. He googles the warning and tells me it's "fine" to drive, but to take it to Mazda to check it out. I tell him I'm not driving it, he reluctantly agrees to take it back and have it fixed. Next day texts me says update is done and good to go. I come back, take car and all is good for one week. Warning light comes on again, I text a picture of it to Audi and tell him I'll drop the car off the next day so that they can fix it properly this time. He basically tells me too bad so sad, it's my problem now. I threaten to file a complaint with AMVIC, he washes his hands of it, saying I can call his managers. He also texted that they were not going to fix/pay for it. Short version, a family member who knows the GM phoned in and complained about the lack of any customer service from Audi. Next day I have a text from Audi saying to bring it in, that they have a loaner for me and they will take it to Mazda. The software upgrade was done this second time, and Cory, manager at Southtown was very helpful and made sure that I was satisfied. I would never recommend Audi for the fact of a salesperson receiving their commission from my purchase, and walking away when the issue was never resolved in the first place. I would definitely go back to Cory, he was not aware of what had transpired until I brought up the run ins I had with Audi. I've never encountered such bad customer service as I did with him. I work in sales, I work with our clients and listen to understand, not listen to respond.

Absolutely do not deal with this dealership. - JF

Absolutely do not deal with this dealership. Horrible experience in every aspect and I would advise anyone to basically deal with any other dealership than them. Honestly, have dealt with them twice and I got ripped off and their finance manager was spilling coffee and having panic attacks in front of me and they didn't give me my paperwork on the vehicle until a week later! Didn't even clean the vehicle well and soaked me for my trade in. Also didn't tell me all the accidents the recently purchased vehicle had been in. Complained and did absolutely nothing for me - couldn't even give me like a $10 gift card for all the issues I went through - worst customer service ever!!!!!!!! The people I dealt with in management aren't even listed on here lol

I want to thank Jagvir Singh for negotiating my recent - Paul Bowen

I want to thank Jagvir Singh for negotiating my recent used car sale. He made the decision-making comfortable without any pressure. I appreciate that. It was a serious decision for me and his guidance - and patience - was great. Again, thanks for the professionalism and service.

This was such an easy process. - msilvern

This was such an easy process. I enjoyed working with Kylarae. She was the best! I live in Crossfield and my vehicle was deliverd to my house by two nice men. I would definitely recommend this dealership and especially Kylarae@

The Service department is always informative and - miLo81

The Service department is always informative and accommodating. Everything gets done correctly and in a timely manner.

So before I brought my vehicle in for an oil change, I - Peenpeen68

So before I brought my vehicle in for an oil change, I confirmed with them if that was OK if I brought in my own oil, oil filter and air filter. I was told that that was fine. Just give them a heads up. So when I brought the car in, I told the service advisor that the oil and everything was in the back of the car. When my car was ready, and I was ready to pay the bill, I looked and they had put their own oil and filter in. I asked why my oil wasn’t used and gave some excuse about not having some kind of code. So instead of coming to see me in the waiting area they just went ahead and did what they wanted to do. The service advisor says oh I’ll get the manager to call you the next day and we’ll make it right. The service manager did not call me. I had to call and you can tell on the other end he didn’t really give two craps. Also, my air cleaner wasn’t even changed out, and it was filthy. So it makes you wonder if they can’t even do a simple thing like check an air filter, doing an oil change what kind of service are you really getting for something more serious?.They also really push upselling you to do a whole bunch of other services. Will definitely not be going back.

My wife and I visited this dealership today to finalize a - nirav.bhagat

My wife and I visited this dealership today to finalize a deal on a 2026 Palisade Luxury Hybrid. While the salesperson was helpful, the Sales Manager's behavior was completely unacceptable. When we presented a serious, researched offer, the manager was verbally abusive, asking me 'what I drank before coming in' and calling a legitimate negotiation 'crazy.' Furthermore, we were presented with a quote of $78k over $12k above MSRP loaded with unwanted packages. As a professional and a serious buyer, I expect basic respect and transparency, we felt insulted. Buyers beware of high-pressure 'protection packages' and unprofessional leadership here.

Made a appointment with Curtis and Kim looked after both - Chris

Made a appointment with Curtis and Kim looked after both of my wife's and daughter's car,even tho they were strapped busy and only 2 mechanics on hand they still did great service even though my wife and I went shopping they were excellent with our cars and we were happy with the service hats off to the staff in service and the staff out back thank you very much Chris Mitchell 😀

Took my ‘new to me’ Hyundai Santa Fe in for diagnosis. - brandonjmont

Took my ‘new to me’ Hyundai Santa Fe in for diagnosis. Quick and easy in and out process! Fast and friendly service, and very transparent!