Jack was amazing and helpful. He did everything to get me the best deal, at the best price. I was very satisfied for his service .
"poor representation of Hyundai Canada "
In August I had an extremely negative experience at Calgary Hyundai during the final signing of a purchase contract with the sales manager working that day. Ironically this was one of their special customer appreciation days. I had several prior visits, test drives, and negotiation sessions with a sales representative. Finally that last morning the sales person, sales manager and I shook hands on a final deal, including price, rate, and extra options. Then the lying, attempted bullying, trying to sneak through changes to that final sales contract, interest rate changes, and overal final price discrepancy resulted in me walking out of that dealership. Even explaining all this to the general manager of Calgary Hyundai later through an initial email exchange sent out asking about my overall experience never resulted in any form of explanation for his sales managers actions. I even explained I had copies of all the prior paperwork done in their writing showing the price and rate we all agreed on initially.
After walking into Precision within an hour of leaving Calgary Hyundai, and meeting Dusty, going through the whole sales process again, having everything explained up front, and being treated with respect, I purchased that exact same Tucson that same afternoon.
Hyundai Canada should be concerned with this dealership team representing their product and only thanks to Dusty and Precision Hyundai for making this Hyundai purchase the enjoyable, and exciting experience it should be. It was only the fact that I liked the product that I even went to the second dealership, otherwise I would be driving a competitors product.
"Not your usual salesman!"
Dan was amazing from the minute we walked through the door! We were very honest in what we were looking for and why and he dedicated himself to finding us the perfect vehicle. He never tried to up sell us, we never felt we were being pressured and he presented small upgrades that he thought we may be interested in (that still fit within our budget). We picked our incredibly shiny new vehicle up a couple days later where he reviewed the vehicle & options with us. He has even followed up in the weeks since to see if he can be of further assistance. We highly recommend Dan (& this dealership)!
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