We dealt with Paige Philips in the sales department and she was awesome. Very knowledgeable, very nice. I highly recommend her. She was on time, efficient. 10 out of 10 for sure.
My experience in the Finance was not so good. Ed is nice but I had made an appointment to pick up car at 1:00 Oct 3rd, Paige greeted me right away and said Ed will be just a minute.. 35 minutes later , Ed finally came out and we went over all paper work. Because of this delay , I had an appointment at 2 back at my office so Paige was not able to walk me thru the new car and show me all the functions.
I was not impressed at all with my wait time. I made the appointment for 1 thinking that 1 hour would be sufficient for all parties involved but had to wait 35 minutes for what ? should Ed not have had all this paper work ready ? Not Impressed at all with this part of the sale.
I would not recommend Ed at all. In the first meeting my husband declined the extended warranty but when I showed up by myself Ed tried to get me to sign up for r this at a better deal than was offered prior.
So overall. the sales girl 10 of 10, car being clean etc 10 out of 10
Ed in Finance 3 out of 10