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Grande Prairie Hyundai

4.9

619 Lifetime Reviews

11418 Westgate Drive, Grande Prairie, Alberta T8V 8L2
Call (780) 532-5233

619 Reviews of Grande Prairie Hyundai

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December 04, 2018

"Awesome!"

- HappyCustomer

Meaghan was amazing to deal with! She is very professional, yet super friendly - making you feel right at home when you walk into the dealership. Once she knew what I wanted, she made it happen very quickly. She sent me home driving my new vehicle, in less than 2 hrs of picking it out! Thanks Meaghan! :)

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Recommend Dealer
Yes
Employees Worked With
Meaghan Odegard
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
November 27, 2018

"Satisfied"

- nancy123

I had a great experience working with Akeem and his managers the were non pushy and really patient towards me. They totally listened to my wants and needs and found me the perfect SUV. I totally would recommend going to see him for your vehicle needs.

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Recommend Dealer
Yes
Employees Worked With
Akeem Taylor
4.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Brittany Sinkevich
4.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Meaghan Odegard
4.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
November 13, 2018

"So happy with my new vehicle!"

- hkulak

I just bought a brand new Elantra and I couldn’t be happier. Kyle is an awesome salesman, and really makes sure that everything meets your needs and you love your new vehicle. Everyone at Hyundai is so friendly, it is such a great atmosphere. I would definitely go back to see Kyle and the staff at GP Hyundai for all my next vehicles !

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Recommend Dealer
Yes
Employees Worked With
Kyle Farquher
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Brittany Sinkevich
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Meaghan Odegard
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
November 13, 2018

"Great staff, always ready to help when you need it "

- Happygirl23

The staff was all very friendly. They provided an over all excellent experience for me. Kyle was a good salesman. He was very friendly and helpfull. All the staff that i dealt with were friendly. Thy were informitive. They went out of their way to mke sure you knew all the details of the vehichle you were looking at or buying. They were honest and truthfull. I liked that very much. Good job guys!

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Recommend Dealer
Yes
Employees Worked With
Kyle Farquher
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Brittany Sinkevich
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Meaghan Odegard
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
November 02, 2018

"Great Customer Service"

- jhaboom

Kati and her manager were incredibly helpful and understanding of my situation and did everything they could to get me into vehicle that I really wanted. They did a great job.

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Recommend Dealer
Yes
Employees Worked With
Kati Carlson
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
November 02, 2018

"Excellent customer service"

- Kim1967

Kati was awesome, I have told a few people to contact her!!! she is very professional and does a xxxx of a job, Brittney is absolutely fantastic she explained everything in great detail. They both made my purchase a great experience, Thsnk you 🤗

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Recommend Dealer
Yes
Employees Worked With
Kati Carlson
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Dean Smith
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Brittany Sinkevich
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Will Mears
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
October 31, 2018

"Outstanding! "

- Kristen

With this being my first time buying a vehicle from a dealership I couldn’t be happier with the impeccable customer service from all departments! Kyle Farquhar was amazing! He listened to everything I was wanting in a new vehicle and made it happen! Thank you! I’m riding in style now! ??

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Recommend Dealer
Yes
Employees Worked With
Kyle Farquher
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Dean Smith
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Brittany Sinkevich
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Meaghan Odegard
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
October 29, 2018

"Welcoming place"

- Jackie

GP Hyundai was helpful in getting me what I was looking for and made my car shopping experience an enjoyable one. I would recommend to others!

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Recommend Dealer
Yes
Employees Worked With
Don Clarkson
4.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Brittany Sinkevich
4.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Meaghan Odegard
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
October 25, 2018

"Helpful friendly staff"

- 1234k

Helpful friendly staff. Willing to do whatever it takes to solve problems and find solutions for customers! This is my second vehicle bought from Hyundai!

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Recommend Dealer
Yes
Employees Worked With
Employees are nice!
October 15, 2018

"Utterly disappointed"

- Etienne Marcoux

We live in Yellowknife and Grande Prairie Hyundai is the closest Hyundai dealer to our location. We had an issue with the A/C back in May 2018, we stopped by the service departement coming back from a family vacation. They quickly diagnosed the problem and ordered the parts. We agreed with Lori that we would come back in the Fall to have the part installed as it was a 12 hours drive. We called in September, to book an appointment and confirmed that everything was good to go. Lori confirmed that they had the part and I also requested to start working on the car as early as possible in the morning as we were going to drive back home right after and we had a 5 hours drive to our first stop. When we arrived for our appointment, they were missing a part and there was no note on file about starting to work on the car early. It appears that we will have to come back again as they cannot get the part before at least a week! If Lori would have confirmed that the parts were available more than two weeks prior when we booked the appointment, especially knowing that we were from out of town, she could have avoided us a costly 2400km trip! Update since the first review. The service Manager, Dean Smith responded to this review well by apologizing for the error and took a few steps to apologize, he offered the oil change and filled up our tank. Most importantly, he will have the part delivered to Yellowknife and pay a local shop over here to avoid another trip for this install. He indicated that processes will be put in place to ensure availability of parts especially when a customer is coming from out of town. Hopefully, such a situation will not happen to anyone else.

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Recommend Dealer
No
Employees Worked With
Lori Peterson
1.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Dean Smith
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Sabrina Smith-Fries
Oct 26, 2018 -

Grande Prairie Hyundai responded

Thank you for working with our Service Manager, Dean, and giving us the opportunity to earn your business and make up for the inconvenience we caused you.

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