Dean Smith
Fixed Operations Manager
Grande Prairie Hyundai
11418 Westgate Drive
Grande Prairie, AB T8V 8L2
Dealership Experience
8 yrs, 1 mo
Industry Experience
34 yrs, 11 mos
Languages Spoken
English
32 Reviews
Write a Review32 Reviews of Dean Smith
February 28, 2024
They were a pleasure to deal with. We had been shopping around and were undecided. We dealt with Kyle and showed us all the great features of this vehicle. Then he took us for a test d We had been shopping around and were undecided. We dealt with Kyle and showed us all the great features of this vehicle. Then he took us for a test drive to show us how they all worked. Then I guess the only thing left after that was to choose a colour lol. All the staff that we had dealt with were great and we look forward to dealing with it the service department. We hear great things. Thanks again. More
Other Employees Tagged: Brittany Sinkevich, Kyle Farquhar, Kalila Silva
January 30, 2024
This is my second Tuscon purchase from this dealership. The staff are terrific, honest, hard-working and really try to give the customer the best deal. My salesperson, Alana Newman worked extremely har The staff are terrific, honest, hard-working and really try to give the customer the best deal. My salesperson, Alana Newman worked extremely hard to get me into a new SUV on my very tight, fixed income budget. She continues to help me as I've had to go back several times to get coaching on settings in my car. She always smiles, never complains, and even tells me to come back if I need more help. The service department is equally reliable, The staff are friendly, honest, and care about their customers. Kudos and 5 stars, GP Hyundai! ✔️🌞 More
Other Employees Tagged: Will Mears, Lori Peterson, Brittany Sinkevich, Kyle Farquhar, Alana Newman
October 30, 2023
Hyundai Dash representatives doing great job! Dean -high professional specialist resolving all my car’s problem shortly John - high professional technician so I 100% satisfied with my car maint Dean -high professional specialist resolving all my car’s problem shortly John - high professional technician so I 100% satisfied with my car maintenance Lorry - high professional specialist resolving my questions immediately or in a few minutes Thanks Hyundai DSh Team for so much great job!!! More
Other Employees Tagged: Lori Peterson, John Mears
September 29, 2023
They are very friendly, give quick service. try their best to be as helpful as they can try their best to be as helpful as they can More
Other Employees Tagged: Lori Peterson
August 09, 2023
Amazing friendly staff, always goes above and beyond to meet your needs. 10 out of 10 meet your needs. 10 out of 10 More
Other Employees Tagged: Will Mears, Brittany Sinkevich, Kyle Farquhar, Ryan Prince, Jimmy St.Jean, John Mears , Brad Worona
June 15, 2023
My experiences with Gp Hyundai have been nothing but amaZing! From Kyle Farquhar, to Will Mears, Dean Smith to Lori Peterson ! Always treated like family! Always a friendly bunch of people!, amaZing! From Kyle Farquhar, to Will Mears, Dean Smith to Lori Peterson ! Always treated like family! Always a friendly bunch of people!, More
Other Employees Tagged: Will Mears, Lori Peterson, Brittany Sinkevich, Kyle Farquhar, Brady Irvine, John Mears , Samantha Aghdasy, Brad Worona
February 22, 2023
I have had the pleasure of dealing with Hyundai Service Department on many occasions. The work was always completed adequately and at a reasonable costs. Warranty work (including extended warranty) withou Department on many occasions. The work was always completed adequately and at a reasonable costs. Warranty work (including extended warranty) without issues. Since we are from out of town, I always appreciated the vehicle being washed prior to heading back home. Dean was always very receptive and helpful in dealing with our needs/repairs. Thank you GP Hyundai. More
Other Employees Tagged: Lori Peterson
April 08, 2022
I have had the pleasure of dealing with Kyle and Will at hyundai GP for my last 2 vehicles and both times i have had a amazing experience everybody was so polite and courteous staff in all departments i hav hyundai GP for my last 2 vehicles and both times i have had a amazing experience everybody was so polite and courteous staff in all departments i have dealt with. I would highly recommend them to anyone looking for a vehicle. More
Other Employees Tagged: Will Mears, Lori Peterson, Kati McKinnon, Brittany Sinkevich, Kyle Farquhar, Ryan Prince
March 19, 2022
They will pretend to be helpful, until It comes time to help with something, then they ignore you. Especially when it's a warranty, they will replace 2/4 tires on an AWD for said warranty, which is against help with something, then they ignore you. Especially when it's a warranty, they will replace 2/4 tires on an AWD for said warranty, which is against the law, because it causes accidents on the ice, furthermore, the tires didn't even fix the original issue, in fact they amplified the shimmy. When they took an actual look at the shimmy in the drive train, in Oct 2021, Ryan Prince told me "it's a driveshaft or axle or something" he also told me "the shimmy isn't that bad, and you'll be fine to drive to powderking this winter" (as I had mentioned I like to snowboard and I wanted the issue dealt with before the snow flew), when you need to find out parts availability, they ignore you for months at a time (this includes the fixed ops manager and the general sales manager), all while harassing you to try and set up a "maintenence appointment" based on milage that I haven't been able to use. I haven't been able to drive my 2019 Hyundai Kona for 4 MONTHS since the accident caused from their illegal repair. They have put my safety at risk, and have made less than minimal effort to rectify their mistakes, I guess it's time to look at taking legal action against their severely unprofessional, and criminally negligent service department. More
Other Employees Tagged: Brittany Sinkevich, Ryan Prince
December 20, 2021
I have always had excellent service from the service department Lori Peterson ,Ryan, Dean Smith ,the lube guys! Salesman Kyle is a very knowledgeable guy, Will Mears excellent Manager, all the staff the department Lori Peterson ,Ryan, Dean Smith ,the lube guys! Salesman Kyle is a very knowledgeable guy, Will Mears excellent Manager, all the staff there makes sure whenever I am in their building I am looked after! More
Other Employees Tagged: Will Mears, Lori Peterson, Kyle Farquhar, Ryan Prince