Dean Smith
Dean Smith at Grande Prairie Hyundai
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Dean Smith

Fixed Operations Manager

Grande Prairie Hyundai

11418 Westgate Drive
Grande Prairie, AB T8V 8L2

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4.7
32 Reviews

Dealership Experience

8 yrs, 1 mo

Industry Experience

34 yrs, 11 mos

Languages Spoken

English English

4.7

32 Reviews

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32 Reviews of Dean Smith

February 28, 2024

Dealership Rating
Employee Rating

They were a pleasure to deal with. We had been shopping around and were undecided. We dealt with Kyle and showed us all the great features of this vehicle. Then he took us for a test d More

by Renee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 16, 2024

Grande Prairie Hyundai responded

Thank you for giving Kyle and the Hyundai team the opportunity to work with you to earn your business and 5 star review Renee. We look forward to welcoming you back anytime.

January 30, 2024

Dealership Rating
Employee Rating

This is my second Tuscon purchase from this dealership. The staff are terrific, honest, hard-working and really try to give the customer the best deal. My salesperson, Alana Newman worked extremely har More

by Happy Grannie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 16, 2024

Grande Prairie Hyundai responded

Your positive feedback and kind words mean the world to us! Thank you for choosing Alana with Grande Prairie Hyundai and leaving a 5 star review.

October 30, 2023

Dealership Rating
Employee Rating

Hyundai Dash representatives doing great job! Dean -high professional specialist resolving all my car’s problem shortly John - high professional technician so I 100% satisfied with my car maint More

by Vlad
Recommend Dealer
Yes

Other Employees Tagged: Lori Peterson, John Mears

Oct 30, 2023

Vlad responded

Thanks Hyundai DSh Team for so much great job!!!

September 29, 2023

Dealership Rating
Employee Rating

They are very friendly, give quick service. try their best to be as helpful as they can More

by Dawn
Recommend Dealer
Yes

Other Employees Tagged: Lori Peterson

August 09, 2023

Dealership Rating
Employee Rating

Amazing friendly staff, always goes above and beyond to meet your needs. 10 out of 10 More

by Ashley Williams
Recommend Dealer
Yes

June 15, 2023

Dealership Rating
Employee Rating

My experiences with Gp Hyundai have been nothing but amaZing! From Kyle Farquhar, to Will Mears, Dean Smith to Lori Peterson ! Always treated like family! Always a friendly bunch of people!, More

by neen
Recommend Dealer
Yes
Jun 23, 2023

Grande Prairie Hyundai responded

Thank you for continuing to give our team the opportunity to welcome you back and earn your business.

February 22, 2023

Dealership Rating
Employee Rating

I have had the pleasure of dealing with Hyundai Service Department on many occasions. The work was always completed adequately and at a reasonable costs. Warranty work (including extended warranty) withou More

by DJHINFSJ
Recommend Dealer
Yes

Other Employees Tagged: Lori Peterson

April 08, 2022

Dealership Rating
Employee Rating

I have had the pleasure of dealing with Kyle and Will at hyundai GP for my last 2 vehicles and both times i have had a amazing experience everybody was so polite and courteous staff in all departments i hav More

by fireman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Apr 28, 2022

Grande Prairie Hyundai responded

Thank you for your 5 star review.

March 19, 2022

Dealership Rating
Employee Rating

They will pretend to be helpful, until It comes time to help with something, then they ignore you. Especially when it's a warranty, they will replace 2/4 tires on an AWD for said warranty, which is against More

by BNad98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Brittany Sinkevich, Ryan Prince

Mar 28, 2022

Grande Prairie Hyundai responded

Grande Prairie Hyundai participates in the Dealer Rater Certified Dealer Program. We are committed to providing high quality customer service, but based on your Dealer Rater review, you did not share that experience. That is disappointing to us. It is my understanding that you met in person with the service manager last week to resolve your concerns. As per your conversation with the service manager, you have agreed to have your vehicle towed to the Grande Prairie Hyundai dealership where it will be properly diagnosed by a certified Hyundai technician. The service manager, Mr. Smith will personally follow up with you to review any mechanical concerns that may show up in the diagnosis. Thank you for bringing your concern to our attention. Grande Prairie Hyundai strives for 100% customer satisfaction 100% of the time. Without our customers honest feedback, it would be impossible to reach our goal.

December 20, 2021

Dealership Rating
Employee Rating

I have always had excellent service from the service department Lori Peterson ,Ryan, Dean Smith ,the lube guys! Salesman Kyle is a very knowledgeable guy, Will Mears excellent Manager, all the staff the More

by badneen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
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