Dean Smith | Page 2

The worst experience I have had at any dealership warranty is no good un reliable, will not go above and beyond on warranty but yet hounded me hard when I was buying. I was within the 12 month period warranty is no good un reliable, will not go above and beyond on warranty but yet hounded me hard when I was buying. I was within the 12 month period when mentioned but when I brought it in i was past the 12 month. When I was buying my phone would not stop ringing they were calling steady. Once I started having problems the phone stopped ringing I had to call and find out what is happening. The palisade I bought was not inspected properly when I bought and now with only 20,000km on the vehicle they are putting the blame back on me, when the service manager and the technician both said the door is out of alignment from the factory. But still putting the blame on me. Showed the issue to another person who is part of the auto group with out telling him the actual problem and right away could see the issue with out hesitation, and said easily should be covered. Again the big guy won. I have had warranty on other vehicles in the past and never and issue and even when the warranty ran out other dealerships covered it with no problems. Here they basically just ran it up to a calling station and then that was it denied. And again no one even called me to tell me I had to call 2 to 3 weeks later to find out. More

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Looked at every dealership in Dawson and was disappointed with the selection. Buddy drove me to gp and I had the best service I've ever had, they got me exactly what I wanted to get into, explained everythin with the selection. Buddy drove me to gp and I had the best service I've ever had, they got me exactly what I wanted to get into, explained everything clearly, and were beyond accommodating in every way. So happy with my purchase and the experience. Kyle Farquhar is the bomb! More

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Brought my vehicle in for a rock chip repair and they promptly got it filled for me while I waited and had some coffee. Ryan was very courteous to deal with and Charlie was great to deal with. Overall th promptly got it filled for me while I waited and had some coffee. Ryan was very courteous to deal with and Charlie was great to deal with. Overall the staff were very friendly and would highly recommend this dealership to anyone. More

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I've been dealing with Grande Prairie Hyundai since 2013 & the main reason I keep going back to them is the outstanding people that work there. I went to look at the new Elantra's on Saturday. I was dealing & the main reason I keep going back to them is the outstanding people that work there. I went to look at the new Elantra's on Saturday. I was dealing with Kyle (who also sold me my Tucson) the vehicle we were going to test drive was grabbed by another customer so Kyle picked out a different one had my doubts the wife would like the color or new style. The moment she saw it in our parking lot her face lit up and a big Wow ! The moment she sat in it and Kyle went over all the new features she fell in love ! (with the car of course). So a big thank you to Kyle on his excellent choice and he got me on the "I told you so" (had to put that in buddy) lol. Kyle and I also discussed the price and payments prior to the test drive and with the help of Kyle, Brittany and Katisha we kept it right in the zone. Professional and honest people to deal with. Thank you again Kyle ! More

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Freddie was great to deal with , super friendly , knowledgeable and helpful. Really like how fast he came out to greet us in the lot , thank you. Highly recommended. knowledgeable and helpful. Really like how fast he came out to greet us in the lot , thank you. Highly recommended. More

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GREAT SERVICE STAFF. ALWAYS READY TO HELP WITH PERSONALIZED ADVICE. I NEEDED TO SPEAK WITH SERVICE AND WA ABLE TO RIGHT AWAY, THANKS AGAIN GANG. PERSONALIZED ADVICE. I NEEDED TO SPEAK WITH SERVICE AND WA ABLE TO RIGHT AWAY, THANKS AGAIN GANG. More

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Becky was a gem to work with. Always kept in contact and ensured everything was done perfectly. I would recommend Becky and gp Hyundai to anyone. ensured everything was done perfectly. I would recommend Becky and gp Hyundai to anyone. More

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Amazing service from Dean Smith of Grande Prairie Hyundai. We had a problem with our Hyundai in an area where there are no Hyundai dealers. The closest was Grande Prairie Hyundai. We decided to ca Hyundai. We had a problem with our Hyundai in an area where there are no Hyundai dealers. The closest was Grande Prairie Hyundai. We decided to call them and Dean Smith was the one who took care of us. He contacted Hyundai Canada for us and took excellent care of us even if we weren't from Alberta. We spoke many times for updates, questions and he was always extremely polite and happy to talk to us. We are extremely satisfied with the way Dean took care of our car and the way he was always there to help us. We recommend Grande Prairie Hyundai without hesitation specially because of Dean Smith, an exceptional employee. Thank you. More

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Dean is the needle in the haystack and we've found him at GP Hyundai! Professional, courteous, and relatable. He hasn't steering me wrong and I have no reason to believe he ever will. Dean, you get my Hyunda GP Hyundai! Professional, courteous, and relatable. He hasn't steering me wrong and I have no reason to believe he ever will. Dean, you get my Hyundai business for as long as I'll own them! More

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We are very pleased with the service we received!The We are very pleased with the service we received! The staff is very friendly and Kyle was fantastic! This is our second Hyundai and we would highly We are very pleased with the service we received! The staff is very friendly and Kyle was fantastic! This is our second Hyundai and we would highly recommend a Hyundai vehicle! More

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