Dealership Experience
15 yrs, 11 mos
Industry Experience
36 yrs, 10 mos
Languages Spoken
English
425 Reviews
Write a Review425 Reviews of Susan Riddell
September 01, 2021
Justin Parker at HMP is always a pleasure to work with, giving us a variety of options and always there to answer our questions. HMP has been our preferred Chevy/GM dealer for many years. giving us a variety of options and always there to answer our questions. HMP has been our preferred Chevy/GM dealer for many years. More
Other Employees Tagged: Justin Parker, Don Dale, Jim Dickins
August 27, 2021
I like to buy where I get good service, and at HMP I get GREAT service. Third new car and great service even when I first moved here and brought my old car with me. Can't say enough good about the people GREAT service. Third new car and great service even when I first moved here and brought my old car with me. Can't say enough good about the people here. They always make me feel at home and happy that I deal with them. Highly recommend them. More
Other Employees Tagged: Jeff Heywood, Jennifer Frost, Rob Dickey, Chuck Erb, Don Dale, Ryan Freiter, Jim Dickins, Krisan Mommersteeg, Scott Bylsma , Drivers Barry and Amanda
August 19, 2021
We were looking for a used vehicle for our daughter. Bill and Susan were wonderful to deal with as always. Very knowledgeable and friendly. They had the car ready in under 24 hours for us to pick up. They lo and Susan were wonderful to deal with as always. Very knowledgeable and friendly. They had the car ready in under 24 hours for us to pick up. They looked after us well and we appreciate it. More
Other Employees Tagged: Bill Vandeworp
June 11, 2021
Both Bill and Sue were wonderful to work with.First, the Both Bill and Sue were wonderful to work with. First, the receptionist (Ann) welcomes you to the dealership when her friendly personality and smile. Both Bill and Sue were wonderful to work with. First, the receptionist (Ann) welcomes you to the dealership when her friendly personality and smile. Everybody is special to her. We have been dealing with Bill Vandeworp for 30 years and he is always friendly and courteous. After all these years with Bill, we would consider him a friend. Susan looked after the redeeming of our GM points and the other add-ons. She is also very personable and friendly. I can see myself dealing with this dealership for many years to come. Nobody can beat this dealership with sales and service. Thank you for always providing an excellent experience. More
Other Employees Tagged: Bill Vandeworp, Jeff Heywood, Tim Hamather, Rob Dickey, Ed Meidinger, Don Dale, Jim Dickins, Krisan Mommersteeg
May 20, 2021
Our daughter and her husband bought a vehicle recently from HMP and had a great experience . They recommended that we look for a new vehicle there too and we also had a great experience. Chuck Erb was v from HMP and had a great experience . They recommended that we look for a new vehicle there too and we also had a great experience. Chuck Erb was very knowledgeable and helpful during our search and we couldn’t be happier with our new Buick. Thanks so much to all at HMP who made this search so comfortable. More
Other Employees Tagged: Chuck Erb
May 08, 2021
Jarrett was very easy to deal with. He made the whole process very simple I hardly had to worry about anything. He also was very knowledgeable about the car I bought. 10/10 process very simple I hardly had to worry about anything. He also was very knowledgeable about the car I bought. 10/10 More
Other Employees Tagged: Jarrett Baker
May 03, 2021
I had the best experience buying my 2018 Cadillac XT5 vehicle from HMP. I found my car online and the next morning we made an appointment to go and see it. Jarrett was our sales rep. He was very appro vehicle from HMP. I found my car online and the next morning we made an appointment to go and see it. Jarrett was our sales rep. He was very approachable, friendly, answered all of our questions and gave us the best price he could and you betcha...got the deal done! We than went to meet Susan Riddell the the Business Manager. She was so fun to deal with and made all of the paper work go so smoothly. In fact, she even contacted my insurance company to get them moving faster since it took them more than 4 days. I was thrilled and so happy so be able to pick up my vehicle in a timely fashion thanks to Susan's efficiency and "get er done" attitude. I can tell you that driving out to Exeter from London to buy our vehicle was so worth it! I highly recommend HMP. You will NOT be disappointed. I love my Cadillac and look forward to enjoying it in the years ahead! Thank you Huron Motor Products:) More
Other Employees Tagged: Jarrett Baker
April 27, 2021
We had a great experience at HMP Exeter . The sales team were very helpful and explained all parts of our transaction . This is our second purchase from HMP and the service was fantastic. were very helpful and explained all parts of our transaction . This is our second purchase from HMP and the service was fantastic. More
Other Employees Tagged: Chuck Erb , Nathan King
April 20, 2021
On April 14, 2021, we took possession of our 2021 Chevrolet Equinox! What a stress-free experience through HMP (Huron Motor Products), Exeter, Ontario. Thank you to Justin Parker, our Sales Associa Chevrolet Equinox! What a stress-free experience through HMP (Huron Motor Products), Exeter, Ontario. Thank you to Justin Parker, our Sales Associate who carefully, patiently, and expertly walked us though the process every step of the way. Sitting down with me as we took possession, he explained everything in great detail and stressed for me to contact him with any further questions that might come up. As someone who stresses over Technology, my questions were promptly and clearly answered. I would also like to give a shout out to Susan Hayter Riddell, the Finance Manager who also patiently and expertly walked us through all of our options, making this aspect of the purchase a painless experience. Thank You to both Justin and Susan for our wonderful new car! More
Other Employees Tagged: Justin Parker
March 31, 2021
What a great experience , smooth and stress free. Just looking at options with covid making truck limited , ended with a 2021 RST in the new cherry red. with a pick up date 2 days later. wow. truck is gor looking at options with covid making truck limited , ended with a 2021 RST in the new cherry red. with a pick up date 2 days later. wow. truck is gorgeous . Hats off to Tim Hamather the owner for the hmp experience. Can't wait for my next truck. More
Other Employees Tagged: Tim Hamather