Rhonda Thompson | Page 8

Always friendly and accommodating Prompt response to appointment requests Polite professional appearance of staff and impeccably clean, attractive facility Never have had to go back Prompt response to appointment requests Polite professional appearance of staff and impeccably clean, attractive facility Never have had to go back to correct work done More

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Couldn't ask for anything more I have been driving a Lexus for 26 years & all with the same dealership. From day 1 the service staff, especially Karen Campbell, & the sales & manage I have been driving a Lexus for 26 years & all with the same dealership. From day 1 the service staff, especially Karen Campbell, & the sales & management staff have been exceptional. The concierge, Rhonda, is amazing. I feel as if I'm visiting family. Between the excellent product & excellent service why would anyone go anywhere else? Signed------A very happy customer(GUEST). More

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Great Experience! I recently bought a Lexus IS 300 from Rick. He provided friendly, knowledgeable and no pressure service. Extremely happy with the service provided by I recently bought a Lexus IS 300 from Rick. He provided friendly, knowledgeable and no pressure service. Extremely happy with the service provided by Rick and Lexus, would definitely recommend him in the future More

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Another Great Automobile Experience from Lexus. The reference for Lexus of London should and does deserve a " Best All Over" reference! This for location, service, staff and management, All The reference for Lexus of London should and does deserve a " Best All Over" reference! This for location, service, staff and management, All top notch -- try them, you will agree. G. Bathgate. Now let me expand on my Lexus experience. Betty & I took possession of our new 2019 UX, Truly a great experience and we would like to thank Boss Chris and his fine staff for their appreciated assistance . To name a few -- Rhonda from reception, Kylie Ellis, Susan Vincent, Natalie Marsh from sales and Keven Gittens from delivery. Also, thanks offered to all the individuals listed below who added their assistance when requested, More

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Used Audi Saw the car when leaving London on a Sunday so I emailed them to set up a meeting. Stephanie was very quick to respond and very informative on answer Saw the car when leaving London on a Sunday so I emailed them to set up a meeting. Stephanie was very quick to respond and very informative on answer any preliminary questions I had. The purchasing process was very smooth and easy going. They were not pushy or ignorant like some previous dealers I was at. The manager Allan paid me a visit and congratulated me. The rest of the Lexus crew was very nice and helpful throughout the whole process. Highly recommend them if looking for Lexus or a quality used a vehicle. More

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Great service The service team performed the regular maintenance and tire change in the planned time frame . Karen followed up on a question regarding the vehicle t The service team performed the regular maintenance and tire change in the planned time frame . Karen followed up on a question regarding the vehicle to my satisfaction. Car nice and clean as always! Front desk friendly as always! More

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My latest experience when purchasing a vehicle Our sales person Rick Watson was awesome from start to finish with our recent purchase. The whole team at Lexus of London is great to do business with Our sales person Rick Watson was awesome from start to finish with our recent purchase. The whole team at Lexus of London is great to do business with. Everything was fully explained . Rick took extra steps to contact me prior to our purchase when he was aware of what we were looking for. He was very professional and went over and above to accommodate us. This is my 2nd purchase and I will go back for my next one when it is needed . Thanks Rick for making this a very positive experience or us! More

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staff at this dealership Second Vehicle Bought from Stephanie Shearsby Liked her attitude and Help the first time so much I went back to her for sales this time Thoroughly Second Vehicle Bought from Stephanie Shearsby Liked her attitude and Help the first time so much I went back to her for sales this time Thoroughly Satisfied With Romeo Nissan in Service he totally goes above and beyond . Best Of any Dealership i have ever gone to. Last but not least Rhonda Concierge Is the friendliest Of any dealership I have Ever Been at over my Many years They have kept me there and Had me Stick with this dealership More

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Great customer services from Jason and Liliana I am very impressed with the dealership on everything they provided to customers. I came to the service department with a very short notice to Jason, I am very impressed with the dealership on everything they provided to customers. I came to the service department with a very short notice to Jason, he managed to get my job done in the shortest possible time and he is just great in handling customers, explaining in details on the job making every dollar spent worthwhile. Attention to details is something they do best. I also want to thank Liliana, the Financial Services Manager, she provided very prompt responses to my requests and demonstrated to be very helpful and resourceful, a job most customers might overlook and to appreciate with. I have complete confidence that she will take care of me or other customers with issues on extended service warranty. Walking into Lexus of London, I feel good each time and well worth my 5 hours round trip getting in from Markham. You really wanted to meet with Allan Calvert, the sales manager, such a knowledgeable and helpful guy who devoted so much making the dealership a great and warm place to visit. Thank you Allan. Thank you Rhonda for always a freshly brewed coffee, just wonderful. More

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Great experience Dealership provides a very comfortable environment with exceptionally friendly and knowledgeable employees. I look forward to attending this dealershi Dealership provides a very comfortable environment with exceptionally friendly and knowledgeable employees. I look forward to attending this dealership for service. Dealership is always clean and appealing. More

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