Rhonda Thompson | Page 7

Royal Service! We Feel so great after dealing with everyone at Lexus of London. The service is amazing. Thank you Allan. Once again you went beyond our expecta We Feel so great after dealing with everyone at Lexus of London. The service is amazing. Thank you Allan. Once again you went beyond our expectations. Your help is always appreciated. Kylie , your patience is golden. You are so informative with our options. We left feeling so amazing with everything you helped us with and meeting our short time crunch. Kevin, thank you for taking the time with us to show us the vehicle so we could understand all the amazing luxury in the vehicle. We highly recommend Lexus of London to our friends. Thank you everyone at Lexus of London for the Royal Service. More

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Great service and personnel. Very attentive to every detail. Although a little pricey , we believe in the adage you get what you pay for. From the purchase through to the regular maintenance, our experience with Although a little pricey , we believe in the adage you get what you pay for. From the purchase through to the regular maintenance, our experience with Lexus of London has been remarkable. The personnel and the management go that extra mile for you always. sue, Alan, Romeo, Karen , Henry and all the staff we have encountered have made very pleasant visits. Great coffee machine, snacks and collection of newspapers too. More

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Excellent Service I'm a new customer for Lexus, and Lexus of London. My first service experience was flawless, from scheduling to the work being completed on time. Ever I'm a new customer for Lexus, and Lexus of London. My first service experience was flawless, from scheduling to the work being completed on time. Everyone involved was friendly and made you feel important. Thansks! More

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Helpful, Fast and Professional I have recently had some body work done and a regular maintenance service to my GX470. My experience could not have been better! Well done!!!!! I have recently had some body work done and a regular maintenance service to my GX470. My experience could not have been better! Well done!!!!! More

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Just keeps getting better and better We have dealt at Lexus of London for several years now and find the quality of the dealership , it’s team members, and its products just keep improvin We have dealt at Lexus of London for several years now and find the quality of the dealership , it’s team members, and its products just keep improving. We look forward to every visit to this dealership whether it be for purchasing a new car, service or just a visit with the team. When you take delivery of a new vehicle at this dealership it is an organized pleasant experience where all team members are just as excited about your purchase as you are. More

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Take Care of owners This dealership provides the quality Lexus sericing that owners expect at competitive prices. They know many owners by name on sight and do everything This dealership provides the quality Lexus sericing that owners expect at competitive prices. They know many owners by name on sight and do everything they can to make sure you are pampered while you wait. More

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Excellent experience. Over the last 4 years we have had nothing but 5 star experiences with everyone at Lexus of London. Sue Vincent was no exception. She was very knowled Over the last 4 years we have had nothing but 5 star experiences with everyone at Lexus of London. Sue Vincent was no exception. She was very knowledgeable, helpful, friendly and patient. Thanks for helping us chose our new RX350 and for making it a pleasant experience. Thanks to everyone at Lexus of London. Al and Judy More

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Great buying experience Just picked up our "new" car. The entire staff was all amazing but a special shout out to Stephanie, Natalie and Kylie for giving me the best buying e Just picked up our "new" car. The entire staff was all amazing but a special shout out to Stephanie, Natalie and Kylie for giving me the best buying experience. We left fully understanding our vehicle and feeling like we paid the best price. Really great people work at Lexus of London. Our family will buy from them again. More

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Lexus of London first time purchase This was our first time purchasing a Lexus vehicle from Lexus of London. Overall the staff were all very accommodating. We were greeted upon arrival This was our first time purchasing a Lexus vehicle from Lexus of London. Overall the staff were all very accommodating. We were greeted upon arrival at the dealership by very friendly staff who asked us how they could help us. Our sales person Rick Watson was very helpful, he had a casual, professional approach ( no sales pressure -which was great!!) and he helped us determine our vehicle needs and answered all of our questions. He ensured we test drove our vehicle before purchasing and thoroughly reviewed all of the vehicles features with us. Rick also ensured a smooth transition to the business services manager (Kylie) and ensured we had a time booked that worked for us to receive our new vehicle. When we arrived at the dealership to pick up our vehicle Rick ensured we were introduced to all of the key people to accommodate our future servicing needs and he made sure the vehicle was professionally detailed and ready for delivery. Andy in parts did a great job at sourcing a winter wheel package that we liked and the wheel package complimented the looks of the vehicle. Also thanks to Kylie for help with the extended warranty and Lauren for explaining all of the detailed features of the vehicle at delivery. Romeo in service also answered a few extra detailed questions we had and ensured we understood how service will accommodate our future needs. Looking forward to our first vehicle servicing. Really nice to see a dealership accommodate your needs in such a professional manner that makes you feel welcome. Well done Lexus of London!!!! More

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Service and snow tire installation An excellent dealership with very customer satisfaction centered staff. All work is fully explained and completion time is predicted. The dealership i An excellent dealership with very customer satisfaction centered staff. All work is fully explained and completion time is predicted. The dealership itself is always spotless and very welcoming. More

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