Raj Sumra | Page 25

My new Ford truck I just want to thank the staff at Erinwood Ford for their outstanding service and assistance with my new Ford purchase. It was actually my first time I just want to thank the staff at Erinwood Ford for their outstanding service and assistance with my new Ford purchase. It was actually my first time getting a brand new vehicle and I couldn't have had a better experience. Special thank you to Dave Grittani for his help in making one of our best decisions. I'm in love with my new Ford truck!!! Mel B More

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Amazing experience From the time we walked into the dealership we were completely taken care. The service was amazing and I got the exact truck I wanted. Thanks again! From the time we walked into the dealership we were completely taken care. The service was amazing and I got the exact truck I wanted. Thanks again! More

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First time F150 buyer Was in the market for my first pick up truck, initially dealt with Dave Grittani over the phone prior to meeting him in person. During our phone conve Was in the market for my first pick up truck, initially dealt with Dave Grittani over the phone prior to meeting him in person. During our phone conversations I found Dave friendly and not coercive. During the sales process, he was very accommodating including when I had to take a second test drive and change our appointment times and dates . Similar positive experience with the rest of the staff checked off below. More

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AMAZING!! First off, all I can say is WOW! This Dealership has the best staff I have ever seen in an establishment! George, Sami, Martin, Robyn, Aarti and Sergi First off, all I can say is WOW! This Dealership has the best staff I have ever seen in an establishment! George, Sami, Martin, Robyn, Aarti and Sergio all did an amazing job through the process of getting me into my brand new 2018 Ford Fusion Energi Titanium! Everything went so smoothly and I was able to pick up my new vehicle with tints within 2 days! I would recommend anyone looking for a new vehicle to Erinwood in a heartbeat. Thank you all for an amazing job and an AMAZING price at that!! I can't wait to show off my new EV vehicle! - Stef More

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Great service I'm a returning customer and have always been happy with their service. They have great people who will work with you to get you what you want. I'm a returning customer and have always been happy with their service. They have great people who will work with you to get you what you want. More

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2018 Edge lease We have been dealing with Robert A for several decades and he always puts his customers needs first. This why we always return for our lease renewal We have been dealing with Robert A for several decades and he always puts his customers needs first. This why we always return for our lease renewal and deal with Robert. More

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Deflated Experience purchase of 2018 F150 Lariat. I’ve been purchasing vehicles at Erinwood Ford since 1997, my experience’s here with the Business office (Carol Buckwald), & the service department, I’ve been purchasing vehicles at Erinwood Ford since 1997, my experience’s here with the Business office (Carol Buckwald), & the service department, specifically (Joe Ingel), have been FANTASTIC, smooth great experience, treated like family, that will never change. My last truck purchased here was September 2015, Ford F-150 Lariat, I dealt with a fantastic gentleman Mr. John Primo, who for the better part of 15 years, took excellent care of my purchasing needs. Recently, May 30 th /18, I bought another 2018 Ford F-150 Lariat, but felt very deflated after picking up the vehicle. My salesman Mr. Townsend was very difficult to reach, I’d leave messages, would be days before he’d return my calls. I think, in this business, following up is Critical! My truck was factory ordered, I made a change many weeks before the build, and Mr. Townsend said there would be no problem, the rims I asked for were NOT Chrome, but 20” Machined aluminum, with Grey -Painted Pockets, I’m not sure where he got confused, or he failed to add it to the build in time. There were some other issues, I will not elaborate, but going forward I regret that I will not purchase another car or truck from this salesman. I was reluctant to leave a comment, but to be a better dealership, you have to take the good with the bad, hopefully learn from the negative, to make the future experiences in future better. More

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Martin Menzies - SUPERSTAR I came to Erinwood Ford to buy a new car based on a recommendation from one of my close friends. He recommended that I see Mr. Martin Menzies. Martin I came to Erinwood Ford to buy a new car based on a recommendation from one of my close friends. He recommended that I see Mr. Martin Menzies. Martin helped me to decide on getting the 2018 Ford Edge and made sure that I got everything on it that I wanted. He was there every step of the way, giving me notifications on the progress of my new vehicle. The pickup process was just as fantastic. Although Martin couldn't be there for my pickup, he made sure that his right hand man, Sami helped me out. I also want to thank Robyn for having all the paperwork in order and making that a smooth process. I absolutely love my new car and extremely satisfied with the service at Erinwood Ford. I'll see you guys in 6 years for my next one! More

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Amazing experience ! Amazing dealer! Amazing to talk to and did everything to ensure the sale of the car was a smooth process. His main concern is always ensuring his cust Amazing dealer! Amazing to talk to and did everything to ensure the sale of the car was a smooth process. His main concern is always ensuring his customers are happy and well taken care of! 100% would be back to see him in the future ! More

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Fun, Educational, & Easygoing Dave was quick to respond to my enquiry. He was polite, knowledgable and easy to talk with. The car selection at the dealership was great and more i Dave was quick to respond to my enquiry. He was polite, knowledgable and easy to talk with. The car selection at the dealership was great and more importantly they seemed very focused on customer satisfaction More

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