Dealership Experience
38 yrs, 5 mos
Industry Experience
38 yrs, 5 mos
Languages Spoken
English
711 Reviews
Write a Review711 Reviews of Carol Buckwald
May 30, 2018
Extremely helpful and friendly ! We bought our first car in Canada from ERINWOOD FORD... Youssef, our Salesperson, was very friendly and helpful throughout the entire journey! In fa We bought our first car in Canada from ERINWOOD FORD... Youssef, our Salesperson, was very friendly and helpful throughout the entire journey! In fact, the very first time we interacted with him, we realised he was a genuine person who put his best foot forward, and understood our needs rather than pushing as many salesmen do! Carol, from Finance, was super helpful and she got us a great deal, considering we are new immigrants....we're told by most dealers that we would need a guarantor, but she helped us sail through without one! Chris, from Management, was very accommodating and gave us a good final price! :-) We even got our dog to the showroom, and She got a lot of attention from a lot of staff !! She loves the car too!!!! More
Other Employees Tagged: Youssef El-Hawasli, Chris Palalas
May 28, 2018
New car Lukas is very professional and has great knowledge of new car. He is Very patient and friendly! Good service and definitely referring to my friends! Lukas is very professional and has great knowledge of new car. He is Very patient and friendly! Good service and definitely referring to my friends! More
Other Employees Tagged: Lukasz Dulny
May 24, 2018
best ever internet purhase purchased a new truck practically online. no muss, no fuss, no bother. when all was finalized at the dealership, I was greeted like a long lost relati purchased a new truck practically online. no muss, no fuss, no bother. when all was finalized at the dealership, I was greeted like a long lost relative. great experience. More
Other Employees Tagged: Raj Sumra , Justin (Just Call Justin) Sloss
May 23, 2018
Professional and friendly staff This is not the first car I've purchased from Erinwood. Each time, the staff have listened to my needs and responded in a professional and friendly ma This is not the first car I've purchased from Erinwood. Each time, the staff have listened to my needs and responded in a professional and friendly manner. I'm a loyal Ford client and I wouldn't go to any other dealer. Erinwood looks after me. Both Victor and Carol have been very patient and answered any questions. Their customer service is, and always has been, the best. More
Other Employees Tagged: Victor Chacon
May 21, 2018
Exceptional service! After doing some research and then beginning to look around locally for an F150, I heard about Erinwood Ford. I looked them up and then contacted Dav After doing some research and then beginning to look around locally for an F150, I heard about Erinwood Ford. I looked them up and then contacted Dave Grittani. Dave took the time to hear what I was interested in, go through all the available options and at the end of the day, ordered the truck that best suited my needs and wants for the best price possible. Exceptional service was received by all! Thank you Dave, George, Raj, Robyn and Carol! It was definitely worth the drive to Erinwood Ford! More
Other Employees Tagged: George Hill, Dave Grittani, Raj Sumra , Robyn Barrett
May 17, 2018
New car purchase Recently I purchased a new Ford Explorer Platinum from Erinwood Ford. We have purchased cars there previously, through salesman Victor Chacon. Our ex Recently I purchased a new Ford Explorer Platinum from Erinwood Ford. We have purchased cars there previously, through salesman Victor Chacon. Our experience was excellent with both the dealership and Victor, as it always has been. This is what has made my wife and I repeat customers. Victor was more than willing to work with our needs and budget, and as in the past, met our wishes with flying colours. Carol Buckwald was very helpful in helping us pick the right protection package, warranties and maintenance options. We have dealt with Carol previously too.. We would recommend Erinwood to anyone , and we will be back to Erinwood to replace our second car which was purchased at Erinwood through Victor, when the time comes. More
Other Employees Tagged: Victor Chacon, Raj Sumra , Robyn Barrett, Justin (Just Call Justin) Sloss, Nick Palalas
May 10, 2018
Excellent customer service This is my fourth Ford vehicle, purchased at erinwood Ford. The attention that they take with the customers explaining all the car features going ar This is my fourth Ford vehicle, purchased at erinwood Ford. The attention that they take with the customers explaining all the car features going around telling you where to get your oil change, showing you where all the Departments are and making sure you're satisfied. By far the best experience I've had at a dealership, believe you me I've had my fair share of cars. Graham Townsend is by far the best car salesman I've seen. I will be coming back and bringing some friends. More
Other Employees Tagged: George Hill, Graham Townsend, Joe Engel , Erin smitbird
May 06, 2018
rewiew of Mark and Victor and Carol They are very nice , polite and helpful. Mark helped me find the most amazing F-150, black sport with the special grill and black wheels. Victor gav They are very nice , polite and helpful. Mark helped me find the most amazing F-150, black sport with the special grill and black wheels. Victor gave me a huge discount. i don"t know how he does it. Marks delivery of my truck was so informative and detailed. I love driving it and would tell anyone to see mark for great service and then Victor for a great price. Thanks Mark and Vic! Carol was so organized with the paper work and suggested extended warranty that gives me, great peace of mind. More
Other Employees Tagged: Mark Maguire, Victor Nascimento
May 03, 2018
Great Buying Experience We recently bought a 2017 Ford Escape Titanium from Habib Ahmed at Erinwood Ford. The whole process was pleasant, professional and top rate. We went We recently bought a 2017 Ford Escape Titanium from Habib Ahmed at Erinwood Ford. The whole process was pleasant, professional and top rate. We went to Erinwood on recommendation from a friend who also purchased a 2016 Ford Escape Titanium. We would not hesitate to recommend this dealer to others looking for a great CPO or new vehicle. More
Other Employees Tagged: Habib Ahmed , Nick Palalas
May 02, 2018
Professional, swift and personal. Recently got a Mustang from the dealership at Ford Erin Mills. Right from my sales call to picking up the car, Joe was exceptional with his customer s Recently got a Mustang from the dealership at Ford Erin Mills. Right from my sales call to picking up the car, Joe was exceptional with his customer service and explaining me the details which made me feel confident in buying the car. I would definitely recommend them to friends and family. More
Other Employees Tagged: Joseph Ghafari