Just traded in my 13 year old Escape for a 2016 model and Victor made the transition easy and stress free. He treated me like family and went above and beyond to get me the best deal possible. I absolutely LOVE my new CPO ruby red escape! Thank you Victor for your time, consideration and dedication to get me the best vehicle for my needs. I would also like to thank to Mary Murphy for her financial assistance and arranging a great deal on an extended warranty. Thank you to Nick Palalas for the great offer on my trade in. Lastly, a special shout out to Chevon Jackson for his kindness and consideration. Amazing staff, amazing experience, I will most definitely spread the word and return in the future!
"Excellent customer service!"
Victor sold me my new Ford EcoSport and I love it! He made the experience very satisfying and enjoyable! His customer service was outstanding! Carol’s service was also outstanding!
"Easy and stress free"
- James McCaul/Carola Boehme
Bought a car from Erinwood 1 year prior, and didn't hesitate AT ALL to go right back to my man victor. He kept pushing until I was happy with the deal I was getting. I HIGHLY recommend speaking to victor if your thinking of a new vehicle. Keep up the good work victor, and thanks for your help.
"My experiences "
- Patrick H Jong
My first visit to Erinwood Ford wasn’t a positive one. All sale associates were in small cluster just talking and not responsive to any potential customers that walked in, specially myself. I walked around and went to the front desk and asked to see an associate, she replied, I will page one for you. So I decided to get a coffee, waited and waited still no one showed any interest. I then walked out. So I decided to give Erinwood Ford a second chance. I walked through the door and the first person I saw was Victor. I explained my situation what I’d experienced, to his surprised was in odd!
I really hit it off with him! He was very helpful, knowledgeable and interested. I was ready to purchase my first Ford ever! I’ve driven Fords before and like them! I was a GM kind of guy! So we talked in full depth of what I was considering. He had one on the lot and I took it for a test drive. I was very comfortable in the Escape and decided to purchase it! The very one I test drove,
"Overall good experience "
Erinwood Ford has a very friendly team of employees and fantastic Salesmen.
Working with my salesmen Victor Chacon was a pleasure. He is friendly, helpful, and thoughtful. this was my second Ford experience, first one at Erinwood and I couldn't have asked for a better experience or nicer salesman. The overall experience was good and I would recommend this dealership to all my friends and family!
I've dealt with Erinwood Ford for a number of years and have purchased several vehicles from them.
Victor Chacon was the salesman for all these purchases and I would highly recommend him.
Erinwood Ford would definitely be my 1st choice for my next purchase
"Very friendly team and terrific salesman!"
Working with Victor Chacon (salesman) was an extreme pleasure. He is friendly, helpful, and thoughtful. It's my first Ford experience and I couldn't have asked for a nicer salesman. The overall experience was good and I would recommend the dealership.
"Erinwood Ford Rocks"
Always had a great customer experience at Erinwood Ford. I've purchased 2 trucks through Victor and get my service done there as well since their 'The Works' package has competitive pricing and good value. I've also referred a couple of clients to Erinwood who are equally satisfied with their experience.
"An overall good experience."
Excellent attention to detail. Although taking over 4 hours to complete the deal needs improvement. We almost left from waiting so long. I don't blame the sales person but a lack of resources.
"Great dealership, friendly Staff, smooth service."
We were looking into getting a new 2019 Explorer with specific characteristics. Lucasz Dulny, Nick Palalas, Victor Chacon and Victor Nacimento were able to find the perfect one for our family and have it ready to pick up in no time.
Lucasz was very patient and professional with us, we love to negotiate and take our time when coming to a decision on whats best for our family with 4 kids and he really went the extra mile to make us feel confident in our purchase.
We love our new explorer and look forward to seeing the staff when we go in to service maintenances. We will definitely be recommending this dealer to our friends and family.