Dealership Experience
38 yrs, 5 mos
Industry Experience
38 yrs, 5 mos
Languages Spoken
English
711 Reviews
Write a Review711 Reviews of Carol Buckwald
October 30, 2018
Ford experience When going into the dealership I already knew what I wanted. Martin Menzies helped me out and filled me in with much more info on the truck I wanted w When going into the dealership I already knew what I wanted. Martin Menzies helped me out and filled me in with much more info on the truck I wanted which made it and even easier decision to choose. More
Other Employees Tagged: Martin Menzies
October 28, 2018
Excellent Customer Service Amazing experience like always Martin Menzies goes above and beyond for his customers. Everyone that we dealt with at the dealership where very fri Amazing experience like always Martin Menzies goes above and beyond for his customers. Everyone that we dealt with at the dealership where very friendly and knowledgeable. Great experience as always. More
Other Employees Tagged: George Hill, Martin Menzies, Graham Townsend , Chris Palalas
October 26, 2018
PERFECT! Everything at Erinwood Ford was perfect and went very well. Couldn't have asked for a better Sales Person. Lukasaz Dulny was very comfortable to dea Everything at Erinwood Ford was perfect and went very well. Couldn't have asked for a better Sales Person. Lukasaz Dulny was very comfortable to deal with, there was no pressure and he explained everything as we went along. There were no questions Lukasaz couldn't answer. As for financing the vehicle Carol Buchwald was knowledgeable and very easy to deal with as well. My new vehicle was ready as and when promised. I will certainly visit this dealership again. PERFECT!! More
Other Employees Tagged: Lukasz Dulny , Nick Palalas
October 20, 2018
Great staff great inventory Dave di Giovanni was a great person to deal with, great personality, polite & has a good sense of humour. Nick Palalas was also very good to us & Ca Dave di Giovanni was a great person to deal with, great personality, polite & has a good sense of humour. Nick Palalas was also very good to us & Carol Buckwald & Robyn were super as well. I would send anyone who wants a new vehicle to ErinWood Ford. More
Other Employees Tagged: Robyn Barrett, Dave De Giovanni, Nick Palalas
October 17, 2018
You have to experience it to believe me! I would have to say that this has been the most stress-free no pressure new car experience I've ever been through. I have decided to bite the bullet a I would have to say that this has been the most stress-free no pressure new car experience I've ever been through. I have decided to bite the bullet and purchase a 2018 Ford Focus RS. A couple years ago I have purchased a 2016 Mustang GT convertible from Erinwood Ford, and still loving every bit of it. Fast forward 2.5 years later, I decided to reach out to David Grittani again and let me tell you he did not disappoint, my second experience with David was as good as the first one if not better. Thanks to all the management team involved that helped procure such an amazing deal for me and make one of my wishes come through. Carol, you are probably the most professional business manager I have ever met! Only fair that include Gillian on this review, I have been bringing my 2016 Ford Mustang GT in to Erinwood Ford for service for the last 2 and 1/2 years. Gillian has taken care of my Mustang's servicing needs diligently and professionally, she has built my trust and respect over the years. More
Other Employees Tagged: Dave Raymond, George Hill, Dave Grittani, Gillian Motie, Raj Sumra
October 13, 2018
Thank you Carol was very pleasant thorough and informative Dave was the reason I came to erinwood he answered my original inquiry and always followed up with Carol was very pleasant thorough and informative Dave was the reason I came to erinwood he answered my original inquiry and always followed up with me promptly on all subsequent inquiries Very nice guy and was fun to work with Nick was terrific worked with me on the deal I was very pleased and stress free with the entire process More
Other Employees Tagged: Dave De Giovanni, Nick Palalas
October 13, 2018
Truly #1 For a Reason! Usually whenever you see any of these advertisements for being "#1", you really question it, but from the moment you walk into Erinwood Ford you can s Usually whenever you see any of these advertisements for being "#1", you really question it, but from the moment you walk into Erinwood Ford you can see why they are #1. I've been too many dealerships over my years of shopping cars, but the treatment I received by Sami and his team was non like any before! Sami truly is a living embodiment of Customer service and customer satisfaction. He takes the time and effort to make sure that any questions or concerns I had throughout the entire process were answered. Never made me feel anything less even if I felt like I was asking a stupid question, he always would say "there's no such thing as a stupid question". Since I've picked up my Fusion Energi a month ago i still have questions about the car since it has so much tech, he would still take the time to answer any questions I have. The team they have at Erinwood Ford truly lives by their motto "We make it fun to buy and easy to save!" and i cant say i got anything less then that! Thank you Sami & Team. I am proud to be apart of the Erinwood Ford family! More
Other Employees Tagged: George Hill, Brad Cruickshank, Raj Sumra, Sami Hafez
October 09, 2018
Awesome first experience Just purchased my first ever car and the experience went wonderfully! Sami, Raj and Carol made sure even late at night to process the contract through Just purchased my first ever car and the experience went wonderfully! Sami, Raj and Carol made sure even late at night to process the contract through all in the same day. I’ve only spent $50 on gas this whole month, thanks to being pursuded into an Energi Fusion. Sami is always available for contact, and has continued to be of help beyond the sale. Very impressed with Erinwood! More
Other Employees Tagged: Raj Sumra, Sami Hafez
October 09, 2018
Pleasant and helpful. First time buying a brand new car by myself. Kyle's knowledge made the selection process easy. Carol then walked me thru the financial end of the deal First time buying a brand new car by myself. Kyle's knowledge made the selection process easy. Carol then walked me thru the financial end of the deal so that the whole process from start to finish at Erinwood was seamless. More
Other Employees Tagged: Kyle Pond
October 04, 2018
Martin Menzies Class Act! My wife and I were in the market for a new vehicle, specifically an F-150. A good friend of ours directed us in the path of Mr. Martin Menzies, whom h My wife and I were in the market for a new vehicle, specifically an F-150. A good friend of ours directed us in the path of Mr. Martin Menzies, whom he claims is the best. After speaking with Martin briefly over the phone before I had to run into work, I knew I was conducting business with a class act all the way. He assured me that he would find us the perfect truck at a reasonable price. When my wife and I finally got to meet Martin in person, we were amazed at how courteous and outgoing he was. He went over every detail with a fine tooth comb, when it came to explaining the ins and outs of the truck. It was also a pleasure dealing with Carol Buckwald who was very friendly and helped us understand everything in detail when it came to the financial aspects, I can honestly say there were no hidden fees or empty promises. Not only would I recommend Mr. Menzies to all my friends and family, I would hope that the general public has the privilege to deal with an extraordinary gentlemen and class act all the way, like him. I hope to do business with Martin again in the future and I believe he should be awarded the title Mr. Customer Service! More
Other Employees Tagged: Martin Menzies