40 Reviews
Write a Review40 Reviews of Andy Ziegler
February 18, 2022
On Thursday, I took delivery of a pre-owned vehicle. I have been an on again off again customer of Lexus of London, not because of the dealership, but because of my penchant for changing vehicles. I now I have been an on again off again customer of Lexus of London, not because of the dealership, but because of my penchant for changing vehicles. I now have a year round convertible. I wish to thank the team…Jordan Fera, Allen Zhang, and Tiffany Zhang, The number of employees to whom I gave ratings below indicates the excellent treatment I continually receive from this dealership,and its sister dealership, Toyotatown. I gave stars to too many employees apparently as, your system told me to eliminate someone from my list! That person is Karen Campbell. I’m adding her here so she gets my thanks! More
Other Employees Tagged: Chris Pinelli, John Rossini, Rhonda Thompson, Lauren Rossini, Allen Zhang, Kevin Gittens, Thomas Geeves, Jordan Fera , Adam McCallum, Tiffany Zhang
January 28, 2022
I’ve been having my LEXUS’ serviced here for over 10 years and everyone is a pleasure to deal with. years and everyone is a pleasure to deal with. More
Other Employees Tagged: Romeo Nissan, Karen Campbell, Sue Vincent , Lauren Rossini , Adam Mann
December 14, 2021
I bought my 2002 Lexus GS430 in 2008. I still have it in large part because I learned very quickly that it was far better to have it serviced at Lexus of London. Time and again staff, from the concierge t large part because I learned very quickly that it was far better to have it serviced at Lexus of London. Time and again staff, from the concierge to the people who wield the wrenches, demonstrate a degree of professionalism and efficiency (not to mention friendliness) little seen in this day and age. Details would take too long to read and even longer to write. I'll summarize my major point this way: Like many people, I thought dealerships overcharged for service and parts. Lexus taught me that I don't save money by paying twice for a job that Lexus does right the first time. I still drive a 20 year old car because it performs in all ways better than the day I bought it. Why? Because after-market parts installed by the previous owner have been replaced with Lexus parts installed by skilled professionals at Lexus. More
Other Employees Tagged: CARMEN Jones, Adam McCallum
October 18, 2021
Had a wiper motor go on the weekend, called Monday morning and Nicole in service and Andy in parts worked together to find a part that they could get delivered same day and get us an appointment in th morning and Nicole in service and Andy in parts worked together to find a part that they could get delivered same day and get us an appointment in the afternoon. We have bought two vehicles there so far and wouldn't hesitate to buy another for our next and we drive an hour each way for service so we. An continue to use them. They really take care of their customers!!! More
Other Employees Tagged: Nicole
March 25, 2021
We met Sue on arriving for the first time, we knew what type of car we were looking for. Sue, with pride, explained the difference of the various types of cars similar to what we looking for and also expla type of car we were looking for. Sue, with pride, explained the difference of the various types of cars similar to what we looking for and also explained the fundamentals of the car, on the test drive. Sue also explained the finance options available. All the people we have dealt with were very professional and informative. More
Other Employees Tagged: Sue Vincent , Lauren Rossini , Jordan Skellett
February 27, 2021
Consistently customer focused, any work performed has always been as described. Frequently have a loaner available if need be. Washing my car after service is always appreciated. always been as described. Frequently have a loaner available if need be. Washing my car after service is always appreciated. More
Other Employees Tagged: CARMEN Jones, Adam Mann
August 05, 2020
Great 1st experience We recently purchased our 1st Lexus from this dealership, and it probably won’t be the last. We have never enjoyed the car buying task, despite havin We recently purchased our 1st Lexus from this dealership, and it probably won’t be the last. We have never enjoyed the car buying task, despite having owned many many cars in our lifetime.I must say however that right from our first step inside the door, to the most recent trip back to the parts and service team, our experience has been nothing but positive. Despite making an unplanned stop at the dealership without an appointment that first day, Rhonda greeted us with a smile and arranged to have a sales team member meet with us almost immediately. We ended up making a purchase that day, and between Sue and Thomas, we have never had a transaction completed that smoothly and quickly, and no stress! The follow up has been great, our questions have been answered quickly and a couple little items have been taken care of smoothly. More
Other Employees Tagged: Sue Vincent , Rhonda Thompson, Thomas Geeves , Adam Mann
February 14, 2020
Great Experience! I recently bought a used 2015 Lexus NX 200t at this dealership and had a great experience with sale, part and service departments. They made my Lexus I recently bought a used 2015 Lexus NX 200t at this dealership and had a great experience with sale, part and service departments. They made my Lexus looks and runs like new. I had a chance to deal with quite a few people before and after I picked up my Lexus. Chris Pinelli, Kevin Gittens, Allan Calvert (Best Brand Ambassador), Adam Mann (Best Service Master), Romeo Nissan (Best Service Advisor), Lauren Rossini (Best Financial Manager), Andy Ziegler and Carly Vandermolen are great people to work with and very helpful to me before, during and after the deal. Thank you Lexus of London! More
Other Employees Tagged: Chris Pinelli, Romeo Nissan, Lauren Rossini, Kevin Gittens, Thomas Geeves , Nathan Butcher, Allan Calvert, Adam Mann, Carly Vandermolen
January 29, 2020
I love this sales for sure. He is very kind, friendly and patient. He knows what I need and give me great suggestions. I recommend him to you and he is nice man! patient. He knows what I need and give me great suggestions. I recommend him to you and he is nice man! More
Other Employees Tagged: Jack Ji, Lauren Rossini, Larry Liang, Thomas Geeves