18 Alberta Nissan Dealers

Very happy with my new vehicle and Henrik has been a - Cwoodward

Very happy with my new vehicle and Henrik has been a super salesman. We had very good service. In fact everybody at Nissan is just wonderful to work with. I’m very happy with my new vehicle and the Nissan dealership.

Staff were very accommodating. - lyntiburcio_ddm

Staff were very accommodating. They were very prompt in answering all my questions. The place is clean and has a cozy ambiance.

They sold us a defective truck. - fostera

They sold us a defective truck. How this place has more than 2 stars is amazing to me. We told them within the same month it wasnt working - the AC and heat only worked in some vents- they took it in to said they cant fix it. Had us take it to the Toyota shop. They used our extended warranty without our permission and after they assured us they didnt use it. The parts is up to a year for heat or AC to work in our new truck. which after taking it in, doesn't work at all. They offered us a lesser truck and for us to take a 8,000 loss and not refund us on the Extended warranty they used without permission. This alone was a 5,600 investment, just used up now for a problem they had, and we are sure they knew about before we purchased. No heat in Alberta is a problem. We have kids and not only that- how do you defrost your window? Do not buy here- They do not stand behind what they sell. We are using AMVIC at this point to try and force them to do the right thing. And before they reply stating to talk to a GM - we did. Andrew told us to take his offer or he could "be a dick and force us to wait on the part". His words. This was in MAY! We purchased in MAY! we told them about it in MAY! Its so much money to trust in people like this. Do not trust buying here.

I am very disappointed with the dealership. - Mark

I am very disappointed with the dealership. I came into test drive a new Pathfinder.After testing driving the car I saw on the website I was told that the price for that vehicle was higher than what was advertised online due to some extra items. I was given a sheet with the pricing. It had a market price and a your price, both of which had no tie in to the online price. There was a bit of a breakdown of what was included but that came out to a different number again, with no detail even after the manager telling them to give me an itemized breakdown. I expressed my disappointed and was called by the sale manager who told me that the online price did include all of the extras they addied the day I came in. I was called by the sales person a day ago and I said just send me by email what you are willing to take for the car. I still have not heard back. There was a general lack of respect for the fact that this is a big decision spending a large amount of money. Someone brought a dog into the dealership that got better attention than me.

Received vehicle on May 24th and was told by CJ that - Cleston Watson

Received vehicle on May 24th and was told by CJ that Rustproofing and Undercoating was completed on the vehicle. Check the Undercoating with my mechanic and was told that the vehicle appears to have some Undercoating but all that was done mud and dirt. Went back to Go Nissan on the 26th of May. Ask for a refund of my money and was told that the Director has to approve this. Went back May 27th during several discussions with CJ, Service Manager and a Sales Manager,the sales manager let me know that all the work was completed and therefore I can't get back my money. He then said that we should put vehicle on the hoist. I then met the Technician that actually did the Undercoating, interior protection he said and Expel. Frankly,the interior looks just the same. I then asked the Technician why not wash under the vehicle before attempting to apply Undercoating? He said that, that wasn't on his Work Order. I then asked him why not Undercoat all metal except the parts where there's heat. He said most of his Undercoating is applied an area above the muffler, which he showed me. The Technician also told me that he had not applied ceramic coating yet as the return to new application isn't done yet. Yet,the sales manager told me more than two times that all the work is done. I think I was ripped off in regards to the Undercoating and interior guard applications.

1/5 stars -Avoid at all costs! - T Hartwell

1/5 stars -Avoid at all costs! I’m extremely disappointed with my daughter’s experience purchasing a used 2021 Ford edge from this dealership. Within 10 days, the vehicle broke down and required towing back to Edmonton, which took an entire week. To make matters worse, took another week to get any response on the issue and even then it was a struggle to get straight answers or callbacks. We repeatedly requested a copy of the Carfax and Amvic report, but it fell on deaf ears. The lack of transparency and customer service was appalling. The only silver lining is that we were able to get a full refund because it was within the 30 days, but the hassle and the stress weren’t worth it. Unless you enjoy dealing with unresponsive dealerships and potentially faulty vehicles, I would strongly advise against purchasing from this place. BUYER BEWARE!!

I have been coming here for 9 years with my Nissan Juke - Linda.nolin1954

I have been coming here for 9 years with my Nissan Juke …. I have had some exceptional service and some not so good. Today is the day the service was not ok…the car came in at 9 …it’s now 2:45 …. When I asked about the car he was rude and I was dismissed by Keegan the service centre rep.

Bought my Nissan since January and there membership but - bashdarali

Bought my Nissan since January and there membership but never used the car wash Because it’s not working since January worse dealership

Dismissive Service Department. - GW

Dismissive Service Department. Brought in for diagnostic on all dash trouble lights illuminated, and mileage cut in half. Dash lights due to sensor, parts ordered, dismissed on the mileage issue. 1 month later, returned for install of the sensor on order, and again, dismissed on the same mileage issue which is a torque converter that will suddenly not lock up below -10C. Left dealer, 105km later, dash lights are back on, so called service and I'm told they could book me in, but there may still be a full charge to scan the issue. No comment on the 22 Frontier that used to get 800km/tank that now only gets 400km/tank. Save the hassle and buy a Tacoma, I know i will be!

They won't honor the warranty they upsold me. - Jc18

They won't honor the warranty they upsold me. Car has rust and I bought rust protection. Still they won't do jack shiet.

I was stressed out shopping for a new truck primarily - Tuan Hoang

I was stressed out shopping for a new truck primarily because I don’t do well in high pressure environment. I’ve walked out of a Chrysler dealership because I was so uncomfortable with the sales tactic. Brasso was recommended by a few Reddit users. Did my research and ended up buying actor tier. Justin was genuinely a good guy. He kept on telling me how good the Tacoma was and that I’d be happy with either that or a frontier. Based on that, I chose to end my viewing at the Toyota dealership. Genuine staff should be rewarded. I know when I do come in for service, it would be painless.

We recently had the pleasure of purchasing a vehicle from - rosaborja89

We recently had the pleasure of purchasing a vehicle from Stadium Nissan, and it was hands down the best car-buying experience we’ve ever had.

We are absolutely thrilled with our Nissan Rogue that we - Colleenrainford

We are absolutely thrilled with our Nissan Rogue that we purchased last week.It rides and handles very nice.Wade Kosolofski even delivered it right to our door.Thankyou so much Wade and Jeremy for your excellent service.

We ordered a Nissan rogue, from our local dealer. - Ytjudi

We ordered a Nissan rogue, from our local dealer. The car didn't arrive as scheduled, and the dealer was not interested, would not even investigate, just shrugged.. It was refundable deposit. So we found Cochrane Nissan online, ordered the car, they provided vin and we were able track, it arrived on time and we picked it up. Entire transaction done online, all questions answered promptly and thoroughly. There was a slight delay at pickup, maybe half hour, waiting for an add-on. They offered lunch and gave us a gas coupon for the inconvenience ,, which was not at all necessary. . After pickup, a few 'howto' emails from us were quickly dealt with. The salesman even made a video for me when I didn't quite understand how to do something. Once a model is chosen, customer service is so important and we are happy to recommend Cochrane Nissan