I bought a Nissan Sentra 2021 in April 2021, which was the second car that I have bought at Nissan Brasso. Each time I have been extremely happy with the Sales Department's behavior. My purchasing experience in 2021 was simple and seamless, our salesmen Tim Latreille, was honest, friendly, easy-going and did not try to trick us or manipulate us. I loved the fact that he used a detailed print-out of all the payment options with all the fees associated with the car and dealership from the beginning. The options to buy the car were clearly indicated and the agreed upon number stayed the same even in the Finance Manager office. When we needed time to think about the purchase, there was no unnecessary pressure put on us to purchase immeadately. I also enjoyed that Nissan Brasso let their customer test drive the car without any sales people, which made it more easy to feel, critique and compare the car we test driving.
In the Finance Manager's office, the employee (Tiffany Hurley) did a great job explaining the protection and warranty options for the car. Tiffany also did a great job of being respectful of our choices, and there was no cheap manipulation or fearmongering during the conversation. The paperwork was explained clearly and I was given lots of time to read the information and have my questions ansered. Not a single penny in the price was changed between what Tim Latreille and I agreed upon a few days ealier and the bill of purchase with Tiffany Hurley.
When I took possession of the car, Ernie the Delivery Specialist, did a great job of explaining all the bell and whistles available in my new car, taking an hour with us and answered all our questions. All of the purchase, warranty papers and instruction information came with the car right of way.
In brief, buying a car at Nissan Brasso was truly enjoyable and as easy as possible. Too many dealerships in Calgary do not respect their customers who spend thousands of their hard earned money in the dealerships. Nissan Brasso Sale Team showed respect at all times during the process and made it awesome for us. Thanks you guys!