Everyone who is thinking about buying the car (either new, or used) or needs to service the car, GO STRAIGHT TO THE STADIUM NISSAN!!!
Let me share my experience with you. I walked into Stadium Nissan with plan to trade my old vehicle and purchase some pre-owned vehicle. Before we went there, we checked out their website and found one vehicle we might be interested in. Previously, we had very very bad experience with different dealership, so we were hoping that Stadium Nissan will change our opinion on canadian dealerships. And they definitely did! Since the moment I walked in I was feeling appreciated and welcomed. Our advisor was Bruce Keen. He showed us their inventory, explained details about every type of car (we might be interested in - we were looking for some SUV). We were interested in taking one pre-owned Nissan Murano for a ride. They arranged the ride for us very quickly, warmed up the car, cleaned it from snow and brought it to right in front of dealership (so we didn't have to walk anywhere). I didn't like the car so much (I wanted to buy something bigger), so I asked what else do they have (in meanwhile they test drove our old vehicle and gave us quote for trade-in). Bruce happily offered us two of their used Pathfinders to choose from. We chose one, took it for a ride. The car was great, we were glad we found one. There was only one concern about temperature of the engine (we never had Pathfinder before so we weren't sure if that's how it is supposed to be), so he went to get the second Pathfinder, started the engine, let it warm up and showed us (compared) both engine temperatures (so he made sure we were happy with the car we have chosen and everything was working as it is supposed to.) We decided to buy Pathfinder 2013, we applied for financing, went to get an insurance, came back to Stadium Nissan and were ready to pickup the car. Oh, did I mention everything I talked about was during New Years Eve's day? December 31? Everyone was totally friendly and nobody made us feel like hey guys get out of here we want to go and celebrate. Nothing at all.
Anyway - the car was ready to pickup after not even 2hrs since we decided. There was a little issue - the bank was already closed so we couldn't finish the buying process. Not an issue for Stadium Nissan! We traded our vehicle anyways, they gave us loan car to take home. New Year's Day they were closed, so we arranged pickup for our new car next day - January 2nd. All employees were very very friendly, need to mention Bruce from sales, Selena from financing, Adam from service, Sales manager and delivery guy (sorry guys but I can't remember your names, but ALL OF YOU ARE AMAZING!!).
On my way home with my new car I noticed noise coming from the front of the car. Called Bruce right away after I arrived home. He told me to bring the car ASAP, they will take care of it. As far as we are from out of city, we needed a couple days to arrange our way to Calgary again. We dropped of the car Monday morning. My fiancee went for a ride with service advisor to show him what noise are we concerned about. He said in his opinion it might be wheel bearing, told us to have a coffee and wait a few minutes to have them check the car out. It was litteraly FEW minutes! Didn't even have time to make a coffee (lol). Adam came to us and told us that the car should be ready next day. All good. Got the loan car again. We went back home (Canmore) and after 3 hrs, Adam from service called us that the car is all ready for us! I have never had such a great experience with service before! (of course it was covered by Stadium Nissan).
After that, we used Nissan service a couple more times, everytime it was unforgettable amazing great the best experience. I would never believe I'll say it one day - but I am happy to go to the service with my car!
Thank you very very much for making me happy customer! Will be back again and definitely will send everyone who we know to buy the car at your dealership!
AGAIN: Everyone who is thinking about buying the car (either new, or used) or needs to service the car, GO STRAIGHT TO THE STADIUM NISSAN!!!