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Cochrane Nissan
Cochrane, AB
11 Reviews
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11 Reviews of Cochrane Nissan
March 12, 2025
We ordered a Nissan rogue, from our local dealer. The car didn't arrive as scheduled, and the dealer was not interested, would not even investigate, just shrugged.. It was refundable deposit. So we f The car didn't arrive as scheduled, and the dealer was not interested, would not even investigate, just shrugged.. It was refundable deposit. So we found Cochrane Nissan online, ordered the car, they provided vin and we were able track, it arrived on time and we picked it up. Entire transaction done online, all questions answered promptly and thoroughly. There was a slight delay at pickup, maybe half hour, waiting for an add-on. They offered lunch and gave us a gas coupon for the inconvenience ,, which was not at all necessary. . After pickup, a few 'howto' emails from us were quickly dealt with. The salesman even made a video for me when I didn't quite understand how to do something. Once a model is chosen, customer service is so important and we are happy to recommend Cochrane Nissan More
by Ytjudi
Employees Worked With
Matt
July 06, 2023
Maddie Warne we found is a very conscientious,helpful sales rep. We bought a Murano April 2023. The Murano was missing a few things we wanted, blockheater and command start. As we are from out of town an sales rep. We bought a Murano April 2023. The Murano was missing a few things we wanted, blockheater and command start. As we are from out of town and on a time schedule, they agreed we could book ther service for our trip in the fall. Maddie has followed up with us to see if we are happy. We noticed one thing that needs to be fixed and she added it to the service order. So far we are very pleased with our experience. Cathy Manwaring. Loving my Murano. More
by Cathy
Employees Worked With
Maddie Warne and the financial person. Very helpful!
October 12, 2022
My Nissan Frontier jack handle broke, looked it up on Nissan.ca and the price MSRP quoted was $13.25. Cochrane Nissan wants $19.88 for it, thats quite a difference - more than it should be. Nissan.ca and the price MSRP quoted was $13.25. Cochrane Nissan wants $19.88 for it, thats quite a difference - more than it should be. More
by Andrevryheid
Employees Worked With
Parts counter
November 21, 2021
I bought a new Nissan Murano SL last week at Cochrane Nissan. Excellent service, very nice staff, unbeatable prices. Prabh was very helpful, professional and knowledgeable. Definitely would recommend to Nissan. Excellent service, very nice staff, unbeatable prices. Prabh was very helpful, professional and knowledgeable. Definitely would recommend to everybody to check this dealership before going anywhere else. It is absolutely worth your money to go for a short drive to Cochrane from Calgary and it is not much further than to go to the YYC airport. Thank you very very much! Andrei More
by krymkine
Employees Worked With
Prabh
September 09, 2021
This dealership made my first lease experience a stress-free and exhilarating experience! The service was very personable, and every staff member I interacted with were down to earth and very frien stress-free and exhilarating experience! The service was very personable, and every staff member I interacted with were down to earth and very friendly. Once my lease papers were worked out I was picked up on the NW side of Calgary, at my residence, and driven out to the dealership to pick up my new gorgeous vehicle, which was waiting for me decorated with an enormous red bow! I am so pleased with the entire experience!!! More
by chadkris
Employees Worked With
Derek Beaulieu
August 11, 2021
Amazing and friendly staff, amazing prices too!! Been searching for a while and decided to go for Cochrane after I had a not so good experience at Calgary. From the very beginning you are received with a searching for a while and decided to go for Cochrane after I had a not so good experience at Calgary. From the very beginning you are received with a smile, excellent coffee too! More
by Tanya
Employees Worked With
Gary, Karen, Eldon, Lexy
July 09, 2021
They try to rip off the customers. Tried to trade in and the price was awful. They said that my $10000 CAD car's trade in value will be 2007 CAD and hiked their $12000 car as 25000 CAD the price was awful. They said that my $10000 CAD car's trade in value will be 2007 CAD and hiked their $12000 car as 25000 CAD More
by Tabassum
Employees Worked With
Can't remember their names.
June 22, 2020
Cochrane Nissan is by far the most professional dealership I have ever dealt with. The owner Shawn and his employees (especially Richard, Kory, John and Tiffany) helped me out in ways I never thoug dealership I have ever dealt with. The owner Shawn and his employees (especially Richard, Kory, John and Tiffany) helped me out in ways I never thought were possible after hitting a deer and ending up with no vehicle. When you hear that this dealerships customer service is out of the park they are not fooling you! Trust whoever is telling you and go to this dealership because I was given the best service I truely believe I could receive. Thank you all from the bottom of my heart I am so happy to be apart of your Cochrane Nissan Family! You all went above and beyond and I truely appreciate all of you! More
by mcmannshaelynn
Employees Worked With
Shawn Young, Richard (mechanic), Kory (service), Tiffany (finance), John (sales)
December 02, 2019
Could have been good... gone bad!! I was dealing at Nissan Cochrane on a new vehicle with 788km (was told the owners wife drove the vehicle). Negotiations were going back a forth durin I was dealing at Nissan Cochrane on a new vehicle with 788km (was told the owners wife drove the vehicle). Negotiations were going back a forth during the first week through phone calls and text messages as I'm about a 3 hour drive away. After getting down to the bottom of the negotiations I said I needed some time to think on it. I contacted them the following week and requested the deal to be sent to me on paper to make it formal. The deal on paper was much more than what was discussed the previous week (the previous weeks numbers were provided to me through text messages). After I received the deal on paper I question why it was much more and then I was told that I was asking for a better deal. I also received a text saying that they had other appointments lined up through the next couple of days and that they would contact me with the original offer (from the previous week in the text messages) if no other deals were made. So they are not keeping their original offer and are selling from underneath me?! Very unprofessional. Also wanted to mention that during the couple of phone calls with one salesman (John), there was another salesman (Bryan) in the background spouting comments like "we are spinning our wheels, if he wants the deal, then make the deal!" in a rather nonprofessional tone. If you are looking at dealing with Cochrane Nissan I would definitely recommend looking elsewhere or at least avoid dealing with the two salesmen noted above. More
by LML
Employees Worked With
John Assef, Bryan McEvoy
November 29, 2019
Awesome experience! This is for sure a FAMILY DEALERSHIP! A great group of guys who look out for you from start to finish. John is amazing! Love the guy! He goes the extra 10 miles and made sure me and my A great group of guys who look out for you from start to finish. John is amazing! Love the guy! He goes the extra 10 miles and made sure me and my family were taken care of. 10 stars for his love and care! Great car! everyone loves it. I would for sure recommend to everyone I know. More
by S Virani
Employees Worked With
John Assef
