Go Nissan South
Edmonton , AB
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362 Reviews of Go Nissan South
Hunter deserves a shoutout! Went to Go Nissan South to check out a vehicle and ended up having a really good experience. He was easygoing, knew his stuff, and made the test driv Went to Go Nissan South to check out a vehicle and ended up having a really good experience. He was easygoing, knew his stuff, and made the test drive enjoyable. I’m not an easy person to convince when it comes to choosing a car 😂, so I appreciate that he just let me explore my options without making things awkward. No complaints at all. Thanks, Hunter! Keep being awesome! More
I stopped by Go Nissan South to check out the Nissan Kicks and take it for a test drive. Phoebe was great to deal with and made the visit easy and comfortable. She went over some of the features and gav Kicks and take it for a test drive. Phoebe was great to deal with and made the visit easy and comfortable. She went over some of the features and gave me time to get a feel for the vehicle. More
I am writing this review to warn others about the severe lack of follow-through and customer care at Nissan South. My buying experience was fragmented from the start, as I was handed off between roughly six lack of follow-through and customer care at Nissan South. My buying experience was fragmented from the start, as I was handed off between roughly six different salespeople. Unfortunately, the service only got worse after signing the papers. When I picked up the vehicle, the windshield was cracked. I paid to replace it myself under the agreement that a credit would be applied to my account in the app. That credit was never provided. Furthermore, my deal was supposed to include a set of all-weather tires. Every summer when I reached out to access them, I was brushed off, until I was finally told the dealership gave the tires back to the original owner because they were unclaimed. Nissan South never made a single attempt to contact me about these tires before giving them away. Once they sell you the vehicle, you are on your own. I will not be returning and cannot recommend this dealership. More
Very bad experience with Go Nissan South I went to Go Nissan South in Edmonton because I wanted to buy a car. Unfortunately, the experience became extremely stressful because I felt that several addition Nissan South in Edmonton because I wanted to buy a car. Unfortunately, the experience became extremely stressful because I felt that several additional charges were not clearly explained to me from the beginning. During the purchase process, I noticed extra fees on the paperwork and asked them to remove them. At first, they refused, but eventually they agreed. I was then asked to sign a bill of sale showing that those fees had been removed. After that, the accounting representative came out with another bill of sale that included another charge of around $999 for what I believe was some kind of protection/silver plan. I clearly said that I did not want that package. However, the first bill of sale that I had already signed was not shown to me, and I was asked to sign the new one. This made me very uncomfortable because the paperwork and charges were not clear to me. I asked to speak with the manager, but initially he refused to come and speak with me. When I told the accounting representative that if the additional charges could not be removed, I wanted to cancel the deal, another employee became very aggressive and treated me disrespectfully. I was told that I could not cancel and that my $2,500 deposit would not be returned. At that point, I told them I would speak with my lawyer. Since I had not yet taken the vehicle from the dealership, I wanted to understand my options. Eventually, the manager came out and told me that I could not cancel, that they would sue me, and that they would involve the bank regarding the vehicle. I felt pressured and intimidated into taking the vehicle. I even called 911 because I was extremely stressed and did not know what else to do. I was told it was not a police emergency and that I should make a complaint through AMVIC. I tried to do that, but it was the weekend and I was told I would need to open a case when they were available. I am from Smoky Lake and was in Edmonton dealing with this situation, which made everything even more difficult. Eventually, the manager offered to give me free oil changes. Since I did not want the vehicle in the first place and felt I had been pressured into completing the purchase, I asked why they could not instead provide winter tires, especially since I was already unhappy with the situation. There were also issues with the vehicle that I feel were not properly disclosed. I noticed a crack in the window, and I was told that the vehicle was in perfect condition despite being a demo vehicle. When I asked about the vehicle, I was told there were no issues. What concerns me the most is that I had already signed a bill of sale without these additional charges, and then another bill of sale was presented to me with additional charges that I had specifically said I did not want. I am sharing my experience so other customers can be very careful, read every document carefully, and make sure they understand every fee and package before signing anything. I intend to follow up with AMVIC and pursue the appropriate complaint process when I have time. This was one of the most stressful vehicle-buying experiences I have ever had. More
Phoned for an estimate to have new tie rods and ball joints installed on my 2015 Nissan Sentra SR. Was quoted $3878.00! Called Midas and was quoted $1925.00 for the exact same repair! GO NISSAN SOUTH wa joints installed on my 2015 Nissan Sentra SR. Was quoted $3878.00! Called Midas and was quoted $1925.00 for the exact same repair! GO NISSAN SOUTH wanted to charge me over DOUBLE than I should have paid! AVOID THIS FRAUDULENT DEALERSHIP AT ALL COSTS BECAUSE YOUR COSTS WILL LITERALLY BE DOUBLE OF WHAT YOU SHOULD BE PAYING!!! More
I am very disappointed with my experience at this Nissan dealership. We purchased a vehicle expecting it to have been properly inspected before being sold, but it quickly became clear that it had not been. dealership. We purchased a vehicle expecting it to have been properly inspected before being sold, but it quickly became clear that it had not been. After discovering the issue, we returned to the dealership to have it addressed. While they did replace the faulty part, the repair was not done professionally. The bumper was left misaligned with a noticeable gap, which is unacceptable for dealership-quality work. To make matters worse, the customer service throughout the process was extremely disappointing. Instead of being helpful and understanding, the staff were rude and dismissive. We were made to feel like we were inconveniencing them by asking them to correct a problem that should have been caught before the vehicle was sold. Overall, I expected much better quality control, workmanship, and customer service from a Nissan dealership. Based on my experience, I would not recommend buying a vehicle from this location unless you're prepared to thoroughly inspect the vehicle yourself and potentially deal with poor follow-up service. More
My experience with Divij and Connor was great from the moment we arrived. Divij was attentive, friendly and always smiling. He seemed to be having fun doing what he does. Connor too was willing to stay la moment we arrived. Divij was attentive, friendly and always smiling. He seemed to be having fun doing what he does. Connor too was willing to stay late to complete the deal (we walked in late in the day). Even though we turned down many options he suggested he understood and was not pushy. When I returned to pick up my vehicle three days later they both greeted me like a friend. Keep smiling guys! More
I had an outstanding experience at Go Nissan South Edmonton thanks to the incredible team here. From start to finish, Blair McKain (GSM) went above and beyond to make sure everything was smooth, trans Edmonton thanks to the incredible team here. From start to finish, Blair McKain (GSM) went above and beyond to make sure everything was smooth, transparent, and stress-free. His professionalism, knowledge, and genuine care for customers truly set the tone for the whole dealership. On the finance side, Savanna Legacy was equally amazing. She walked me through every detail with such patience and clarity, making sure I understood all my options without ever feeling pressured. Her expertise and approachable personality made what could have been a stressful part of the process feel seamless. It’s rare to find a dealership where both leadership and finance make you feel this supported and valued. Blair and Savanna are the kind of people who not only know their business inside and out, but also treat you with respect and integrity the entire way through. If you’re looking for a team you can trust, I can’t recommend Blair, Savanna, and Go Nissan South enough. More



