Ken Shaw Lexus

Tabish Azadah * Salesman of the Year What a friendly and professional individual. Tabish gave his all in understanding and ensuring that our needs and goals were met. At no time did we What a friendly and professional individual. Tabish gave his all in understanding and ensuring that our needs and goals were met. At no time did we feel pressured to buy, as a result of this gentleman’s professionalisms we actually ended up buying our car. We weren’t an easy group LOL, Not only did we end up with a new car but we have also gained a new friend. GREAT CUSTOMER SERVICE !! More

Amazing Great experience overall. He explained everything to us how the car is super chill guy also he was very helpful and I would definitely recommend him i Great experience overall. He explained everything to us how the car is super chill guy also he was very helpful and I would definitely recommend him if your thinking about buying a new Lexus. More

Remarkable Service! Just purchased a used Lexus RC350 from Ken Shaw, and I was blown away by the incredible customer service I received! As soon as I visited the website Just purchased a used Lexus RC350 from Ken Shaw, and I was blown away by the incredible customer service I received! As soon as I visited the website searching for my dream car, I was greeted by an agent who set me up with Tabish Azadah, who then gave me a phone call right away to discuss my options. I wasted no time and came in to the dealership to test drive the car. Tabish treated me like we were already long-time friends, answered my million questions, offered me beverages from the visitors lounge, and let me see what the RC can do on the road. Tabish and Simon worked out an amazing price for me that I couldn’t pass up! Thank you so much!!! The best part of the whole experience, is that my used car felt like it was brand new!! They made sure the vehicle was in top-shape before I took the keys, exterior and interior were show-room detailed, and I waited for the nicest sunny day to come pick up my car so I could roll down the windows and blast my favourite song on the best Mark Levinson sound system I’ve ever heard. While inappropriate Lil’ Wayne lyrics were blaring through the speakers, Tabish helped me set up all the features on the dashboard while my father was just a few feet away giving us the disapproving stare. Sorry for that Tabish! LOL. Next time I’ll choose a song with no swearing. Even after driving away in my new car, the customer service didn’t stop there! Any further questions I had, Tabish never missed a call and had an answer for me every time. This is now my 3rd Lexus that I’ve owned, and this brand never ceases to amaze me with its quality. Lexus chick for life! Thanks again Ken Shaw team! ? More

The Ken Shaw Lexus Experience. I’ve been a customer of Ken Shaw Lexus for the last 20 years and am on my fourth car. My experience with my dedicated sales rep Raymond Kan to everyon I’ve been a customer of Ken Shaw Lexus for the last 20 years and am on my fourth car. My experience with my dedicated sales rep Raymond Kan to everyone in the service dept and the first rate valet service has always been extremely positive . The professionalism here is unmatched. Keep up the good work everyone! Many thanks, Stuart Sibulash More

Incredibly competent customer service I went into Ken Shaw Lexus today because it was the most convenient dealership to me- at the time, even though I did not purchase my vehicle from them I went into Ken Shaw Lexus today because it was the most convenient dealership to me- at the time, even though I did not purchase my vehicle from them (i am not impressed with dealership that sold me the car), their team answered my questions immediatley, solved my problems professionally and they understood their product knowledge - and did not even charge me for their time! Tabish - thank you - I will see you again soon for my replacement car - all do the efficient and friendly service you gave today! More

What an experience! I can only recommend Ken Shaw Lexus if you are looking for a beautiful ride. I experienced the best car purchasing experience in my entire life! Denni I can only recommend Ken Shaw Lexus if you are looking for a beautiful ride. I experienced the best car purchasing experience in my entire life! Dennis and Tabish were so customer oriented, knowledgeable and polite! You guys absolutely rock! I'd like to also call out Sandy's leadership and Attillio's help with our window programming question; they immediately turned themselves into solution mode and both my wife and I greatly appreciate your efforts. I am grateful for everything we received from the Ken Shaw team! More

I had a great experience with Ken Shaw Lexus I had a great experience with Denis Jung. He was very pleasant and answered all my questions and was very thorough and he tried his utmost to try and I had a great experience with Denis Jung. He was very pleasant and answered all my questions and was very thorough and he tried his utmost to try and get me the car I wanted and I got the SUV of my choice and I have been very happy with it. Denis Jung is very respectful and also has a high degree of professionalism. I will definitely recommend Ken Shaw Lexus to my friends and family members. More

Collision Centre at its best. Brought my Lexus in to the Ken Shaw Lexus Collision Centre for body shop repairs after being damaged by a hit-and-run driver. My insurance company Brought my Lexus in to the Ken Shaw Lexus Collision Centre for body shop repairs after being damaged by a hit-and-run driver. My insurance company wanted me to bring it to a local body shop near my house but I insisted that I bring it to Ken Shaw Lexus even though it was a 40 minute drive away. I had bought my car there as a pre-owned vehicle about a year ago. John was the first to greet me and immediately took a look at the damage. He assured me that he will take good care of the repairs and would bring it back to OEM-like condition. During the process while my car was in the body shop, we had to deal with issues with the insurance company and I don’t have enough words in this review to show my appreciation and gratitude for John and his team. During the whole process, John was very patient and made sure he kept me updated on the status of the repairs even though I knew the body shop was very busy and that I was not the only customer. Just picked up my ‘new’ Lexus back from the body shop and I am extremely happy with the workmanship and that John did exactly what he promised me he would do on day one. Even on the final pick-up day, their body shop team members stepped up and took care of some last minute fixes that I noticed only because I am a very detailed oriented person. Nothing big but they still fixed it with no questions asked. What I got was a repaired car that I now love even more, but Ken Shaw Lexus gained a customer and ambassador for life. Happy Lexus car owner. More

Very good dealership This is an exceptional dealership with excellent staff both for sales and service. Friendly atmosphere and knowledge people.A great facility.Bought my This is an exceptional dealership with excellent staff both for sales and service. Friendly atmosphere and knowledge people.A great facility.Bought my second Lexus from them in June had purchased my very first Lexus from another dealer which I was not satisfied with. Its worth the drive! More

Best experience so far Right when we entered Tabish greeted us with a warm welcome. From the beginning he treated us like family. He thoroughly explained details of the vehi Right when we entered Tabish greeted us with a warm welcome. From the beginning he treated us like family. He thoroughly explained details of the vehicle we were interested in. Upon request the vehicle was also lifted on the hoist so we were able to see the underside as well. Going through payments was a breeze. Tabish made everything so simple to understand, along with his manager Simon. The car was made available to us at a very reasonable time. We scored a great deal and couldn't have been happier with our purchase with the service by Tabish and at Ken Shaw Lexus, highly recommend. More