- Satisfied Purchaser
The service was impeccable. Special "cudos" to Salesman Rafael Munro and on the financial side Daniel Fung. They made the purchase / sale transaction a seamless and enjoyable experience and provided me with sound and helpful advice throughout.
FIVE STAR !!
"Proud New Lexus Owner"
I recently purchased a Lexus IS 350 (used) from Ken Shaw Lexus. I've had it for a week now and I absolutely love it. When I initially went to the dealership to look at the vehicle, Raphael was the gentleman who assisted me. He was very friendly, knowledgeable, and a great guy to talk about the car with. I then went on to look at other vehicles elsewhere. I ended up deciding to go with the Lexus because of the friendly, down-to-earth atmosphere at the dealership and generally I just had a greater level of comfort buying the vehicle from the Lexus dealership because of the vehicle being Lexus Certified and because I enjoyed dealing with Raphael. I didn't have that same feeling when I went to other dealerships. Even though I bought a used car, it was in pristine condition inside and out when I picked it up and I am very glad I purchased the vehicle from Raphael at Ken Shaw Lexus!
"Amazing experience at Ken Shaw Lexus!"
Had an amazing experience at Ken Shaw Lexus! Tabish the sales specialist who assisted me was extremely courteous & professional. I never felt pressured at any time during the sale, he made me feel very welcome and comfortable. I've purchased a lot of vehicles throughout my time and I would say Tabish was one the most easiest to deal with hands down! He patiently went over every option with me during and even after the sale. At the end of closing my deal, I also had the pleasure of meeting Simon the sales manager. He was very pleasant to deal with and we did not need to negotiate too long for him to provide me with a great deal. After, shaking hands and closing the deal, I then spoke with Daniel the business manager who was very accommodating. He went through all the available options and was also very patient with me, I left feeling very confident that I had made the right decisions. I really appreciated all the assistance from everyone at Ken Shaw Lexus. I would highly recommend seeking out Tabish if you are interested in purchasing a new or used Lexus, I promise you will not be disappointed! Thanks Tabish, Simon and Daniel!!! Keep up the good work!