"Mr Raymond Kan is by far the best sales person I have..."
- Josh Williams
Mr Raymond Kan is by far the best sales person I have ever dealt with. He made my first experience of buying a new car as comfortable, informative and convenient as I could imagine. He made sure I was satisfied in every way possible and he gave me the deal of a lifetime. I can honestly say I am happy with my purchase experience and up until this day he still continues to ask for my feedback and to see if all is well. Thank you Mr Kan and the Lexus family. The services are outstanding, I went to get my car serviced and I was offered breakfast, drinks and snacks while I waited. I think this will be a lifetime relationship.
Mr. Raymond Kan is a wonderful man and a great professional, he went extra miles to make us totally happy with our purchase. Ken Shaw dealership is top notch, very welcoming service and high tech environment. Quite outstanding, compared to other Lexus dealerships. We will definitely be back here for our next car!
"Best dealership experience!"
- Neeta M
Thanks very much to Raymond Kan for pre-ordering and having my new car delivered in the timeframe I wanted. I am very grateful for the time he spent on ordering the vehicle, helping me select the options, working on the financial aspects and ensuring that it's ready in a timely manner for pickup.
The entire process was extremely smooth and easy. I really appreciate how efficiently he and the Service dept have looked after all my vehicle service and sale queries over the past 7+ years including my latest purchase. And for being their best professional self and patient with me. I really love my new vehicle. Thank you again Raymond and the Ken Shaw Lexus Service/Sales/Finance teams.
"We are first timers with Lexus and leasing programs...."
We are first timers with Lexus and leasing programs. Raymond Kan was very professional and patient with us! He explained us all the options. Highly recommend! Thank you very much!
"It has been a pleasant experience working with Raymond Kan"
I am a real estate broker for over 30 years, and I know what a real professional is like!
Every 39 months, I called Ray and told him my requirements, he would respond within 24 hours with email answering all my queries with his professional suggestions.
I trust his judgement and recommendations that I don't even need to test drive and/or hassle with pricing.
I just dropped by his office, have a cup of coffee, finalizing the payment schedules and my options, then I can walk away with my new Lexus.
My associates always said I got very fair and decent deal from Raymond. I told them I got better than that because I don't need to spend hours "kicking" tires and arguing with other car salesman,
My time will be better used serving my clients and earning more commissions.
Thanks Ray. See you in another 39 months
Real Estate Broker
"Great experience from start to finish!!!!"
I’ve been a customer of Ken Shaw Lexus for 5 years and just bought my second car.
My experience with my dedicated product advisor "Raymond Kan" has been nothing but the best.
"The Ken Shaw Lexus Experience."
I’ve been a customer of Ken Shaw Lexus for the last 20 years and am on my fourth car. My experience with my dedicated sales rep Raymond Kan to everyone in the service dept and the first rate valet service has always been extremely positive . The professionalism here is unmatched. Keep up the good work everyone!
"Thank you for the experience "
Raymond is very honest and happy person. He was a pleasure to deal with. We purchased a used Lexus Rx and he gave us a good deal with excellent customer service.
Yolano, and Ken Shaw employees as a whole, always exceed expectations. I recently purchased a 12 year old Lexus through Raymond Kan, and have had 10x the experience than I had buying a brand new exotic through another brand. I needed to bring the car in for a recall (which I was notified of by mail, and very promptly) and called to make an appointment. Ken Shaw booked me in and made everything very convenient. When I dropped off the car at 730am, Yolanda was positive and clearly enjoyed his work. I got a call back later that day with an update, and he was there again the next morning to go through the recall. Everything was so professional and yet welcoming, I look forward to doing business with him and Ken Shaw again. As I should have expected, I don’t think I could bring the car to any other service shop, and they have made the idea of buying a non-Lexus vehicle very hard to stomach going forward!
"The holy grail of car dealers"
We were totally blown away when we met Raymond Kan of Ken Shaw. Raymond extended us his professionalism and his extensive expertise not just regarding the product but also in financing. At no time was Raymond ever high pressure or misleading, rather, he offered straight forward, honest advice that put us at ease with our decision to purchase a Lexus
We liked Raymond and the team at Ken Shaw so much that we returned to buy a Corolla IM which we LOVE. I now see the value of establishing a relationship with a car dealership and sales person. It is an important trust relationship that once found is important to keep for it assures you you are in trusting hands when making a significant purchase. Thank you Raymond and the Ken Shaw team!