Just purchased a used Lexus RC350 from Ken Shaw, and I was blown away by the incredible customer service I received! As soon as I visited the website searching for my dream car, I was greeted by an agent who set me up with Tabish Azadah, who then gave me a phone call right away to discuss my options. I wasted no time and came in to the dealership to test drive the car. Tabish treated me like we were already long-time friends, answered my million questions, offered me beverages from the visitors lounge, and let me see what the RC can do on the road. Tabish and Simon worked out an amazing price for me that I couldn’t pass up! Thank you so much!!! The best part of the whole experience, is that my used car felt like it was brand new!! They made sure the vehicle was in top-shape before I took the keys, exterior and interior were show-room detailed, and I waited for the nicest sunny day to come pick up my car so I could roll down the windows and blast my favourite song on the best Mark Levinson sound system I’ve ever heard. While inappropriate Lil’ Wayne lyrics were blaring through the speakers, Tabish helped me set up all the features on the dashboard while my father was just a few feet away giving us the disapproving stare. Sorry for that Tabish! LOL. Next time I’ll choose a song with no swearing. Even after driving away in my new car, the customer service didn’t stop there! Any further questions I had, Tabish never missed a call and had an answer for me every time. This is now my 3rd Lexus that I’ve owned, and this brand never ceases to amaze me with its quality. Lexus chick for life! Thanks again Ken Shaw team! ?