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Capital GMC Buick

Edmonton, AB

4.9
2,131 Reviews
Come and find out why we were DealerRaters's Canadian DEALER OF THE YEAR for both GMC and Buick. We are located in Edmonton, Alberta at 9751 34 Avenue NW – East of Calgary Trail and Gateway Boulevard. Capital GMC Buick offers great services and an outstanding staff. From automotive sales to automotive service and any point in between, we're offering the best that can be found in Edmonton. There's no doubt that Capital GMC Buick needs to be on your list when purchasing a new vehicle or needing your current one worked on. We're proud to have been awarded DealerRater's 2020 Consumer Satisfaction Award for excellence in customer service and experience. Visit us today and find out what Capital has to offer. No matter the purpose for your visit, you can always expect a fun, easy, and transparent experience from us every time.
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9751 34 Ave NW

Edmonton, AB

T6E 5X9

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Showing 2,131 reviews

September 13, 2021

Friendly and knowledgeable sales and service staff. The express lube bay is always quick and efficient. More

by chris.myers
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Mohl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Azi Mazhar
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 03, 2021

We bought an Acadia Denali in October 2020. I felt rushed through the whole process; when I questioned the pricing sheet, it was glossed over and finance person kept on going. I believe we paid more than we More

by Maureen
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Maulik Shah
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jaskarn Janjua
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2021 -

Capital GMC Buick responded

Hi Maureen, We are sorry to hear your vehicle purchase ended on a bad note, we never want our customers to feel that way when they are leaving. We are so glad that you were able to chat with Adam to rectify the situation. We appreciate that you took the time to leave us another review on a second platform. "I recently wrote a review that reflected our experience with buying a vehicle which was mostly negative. I was surprised and impressed that the General Manager, Adam, called to apologize to my husband and myself when he read the review. He apologized several times throughout the conversation and said he couldn't turn back time but asked what he could do for us. He immediately agreed with what I asked for and arranged for it to be done here in Rocky Mountain House. Stephen Kennedy at Edward's Garage called that afternoon to arrange to have our vehicle in their shop. I have to say that I never expected to receive anything from Capital GMC but Adam went over and above what I would have expected. Thank you Adam!" Thanks again & Happy Driving! -Brittany

June 01, 2021

Great experience buying a new GMC Sierra 1500 truck, worth of driving from Calgary to Edmonton. Mohammad is a very knowledgeable, responsive and caring. Goldie is professional and easy to deal with. More

by Rey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Goldie Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mohammad Malik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2021 -

Capital GMC Buick responded

Hi Rey, We are thrilled to hear your experience with the sales team was great! Thank you for taking the time to leave us a review, we really appreciate it and we look forward to serving you again. Happy Driving! -Brittany

March 25, 2021

My experience with this dealership includes service and sales for 17 years. The service has always been exemplary, especially from Melanie Caird! The same holds true for the sales team! After all, I just p More

by Lesley Francis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melanie Caird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Goldie Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Muzi Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nithin Thomas
Apr 08, 2021 -

Capital GMC Buick responded

Hey Lesley, Thank you so much for the lovely review! We truly appreciate you taking the time to share your positive experiences with us and others. It makes us so happy to hear both the sales and service team have gone above and beyond to make all your visits great. We can't wait to serve you again. Happy Driving! -Brittany

March 25, 2021

Came as a walk in looking for pricing on a new truck. Salesman had their desk right at the front doors, so they naturally took me in. Wasn’t the greatest experience, as the salesman was not too knowledge More

by Angry76
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Adam Mohl
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brayden Valentini
Mar 25, 2021 -

Capital GMC Buick responded

Hey there, Thank you for reaching out. We are very sorry to hear your experience was not satisfactory. Customer service is our number one priority and we always want our customers to feel cared for and heard. Our General Sales Manager, Adam, would love to discuss this further with you. If you can give him a call at your earliest convenience that would be great. Kind Regards, Brittany

February 21, 2021

First time dealing with capital GMC I found that Jacob knew his stuff about my new truck. Would recommend him and the dealership. Very Happy ! More

by cloudy
Customer Service
Recommend Dealer
Yes
Employees Worked With
Goldie Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Bedard, Nithin Thomas
Mar 02, 2021 -

Capital GMC Buick responded

Hey there, We are ever so grateful for your review. It gives us a warm feeling to know Jacob made you feel welcome. It was a pleasure to serve you and we look forward to your next visit. Happy Driving! -Brittany

February 12, 2021

Disappointed and disgusted for purchasing a GMC Denali at this dealership! I live in remote northern Canada and was expecting customer service to be top priorty when I came to this dealership in 2019. Yester More

by Denali Driver
Recommend Dealer
No
Employees Worked With
Goldie Singh
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2021 -

Capital GMC Buick responded

Hi there, Thank you for taking the time to let us know about this, and know that we value your feedback to help us to improve our business. We are very sorry to hear that your experience was not satisfactory and understand your frustrations. If you would like to chat with our Parts Manager, Amanda, she would be happy to discuss it further. Kind Regards, -Brittany

January 08, 2021

We recently purchased a new GMC 2500 and had an excellent experience with Gene, Nithin and Sheila. We would recommend them to anyone looking for a new vehicle. More

by Neil
Recommend Dealer
Yes
Employees Worked With
Sheila Daniel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gene Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nithin Thomas
Jan 15, 2021 -

Capital GMC Buick responded

Hey Neil, Thank you very much for the recommendation. We are so happy to hear the team made your visit a memorable one. We look forward to serving you again. Welcome to the Denaliville Family! -Brittany

January 02, 2021

If your looking for a new GMC then I recommend you go see Kelvin in sales he is awesome to deal with finds you what you want for the price you want you won’t regret going in to see him. More

by Happy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelvin Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2021 -

Capital GMC Buick responded

Hi there, Thank you so much for taking the time to leave a review, it means a lot to us. We are so glad to hear Kelvin provided you a great experience. Please visit again. Happy Driving! -Brittany

November 23, 2020

I have never had a better experience at a dealership than I did with Capital GMC. Goldie was amazing and would recommend him to anyone. More

by rachelle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Goldie Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2020 -

Capital GMC Buick responded

Hi Rachelle, Thank you so much for the kind words and recommendation, it means a lot to us. We are thrilled to hear your experience at Capital was amazing. Looking forward to your next visit. Happy Driving! -Brittany

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