Capital GMC Buick
Edmonton, AB
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:30 AM - 3:00 PM
Sunday Closed
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Purchased a new vehicle a few weeks ago. Worst purchase experience we’ve ever had. Went to pick up vehicle at our scheduled time and sales man was late for our scheduled time, we had to wait 20 min or more experience we’ve ever had. Went to pick up vehicle at our scheduled time and sales man was late for our scheduled time, we had to wait 20 min or more. When he gave us the keys for the new vehicle the interior was dirty. Multiple spots needed to be recleaned and still there were scuff marks that did not come off. Sales man did not go over much on the vehicle except to call into Onstar to activate profile. The Vehicle was still in demo mode. We had no radio signal what so ever. 3 weeks later we found out the antenna was missing. Looked through the vehicle and found the antenna wrapped in plastic under the rear seat There was no thank you for our business just here’s your keys. No one called to see if we had any questions or to see how we were enjoying the new vehicle Do not recommend this place to purchase a vehicle. More
Goldie was very knowledgable and polite when I was at the dealer. He was not pushy for me to purchase a vehicle and gave me space to look at all the options. Thank you Goldie for your patience and giving me dealer. He was not pushy for me to purchase a vehicle and gave me space to look at all the options. Thank you Goldie for your patience and giving me space. I really appreciate you taking the time to show me all the options my new vehicle has. As well Maulik in finance was a pleasure as well not pushing extended warranty on me, and making sure I understood the maintenance and warranty I did purchase. More
Goldie was super helpful to me! Reached out often to let me know of new vehicles on their lot. He has been a pleasure to deal with. Goldie would send me details and specs of every vehicle I was intereste me know of new vehicles on their lot. He has been a pleasure to deal with. Goldie would send me details and specs of every vehicle I was interested in. I would highly recommend you choose Goldie as he will help you find exactly what you need! He is also extremely patient and not pushy which was definitely what I appreciated most! Thanks Goldie! More
It was such an awesome experience. In and out in one hour. This is our 4 vehicle bought there. Very Happy!!!! We always come back. hour. This is our 4 vehicle bought there. Very Happy!!!! We always come back. More
I was upset to say the least to find a bill for $500 for something caused by failure of the front diff that caused the driveshaft to hit the oil filter and caused the seal to fail. Why would warranty work n something caused by failure of the front diff that caused the driveshaft to hit the oil filter and caused the seal to fail. Why would warranty work not cover this action caused by failure of the front yoke of the diff. The truck was towed by GM roadside assistance and dropped to the closest dealer which was capital GMC. I do not recommend this service centre to family or friends or to anybody else. I felt I was charged just so they could make extra off of stuff that should’ve been covered by warranty More
Have bought last two trucks here painless buying experience Kelvin in sales was awesome I recommend buying your next vehicle there also lots of selection to pick from. experience Kelvin in sales was awesome I recommend buying your next vehicle there also lots of selection to pick from. More
Natashia Nickerson went above and beyond. Not only is she approachable, honest and friendly..she follows through with what she says. 100% recommend. Very happy customer. approachable, honest and friendly..she follows through with what she says. 100% recommend. Very happy customer. More
!!! PLEASE READ IF YOU ARE CONSIDERING BRINGING YOUR BUISNESS TO CAPITAL GMC !!! I don't even know where to start ... I brought my vehicle in on January 13th , Nathashia was the one who we dealt with BUISNESS TO CAPITAL GMC !!! I don't even know where to start ... I brought my vehicle in on January 13th , Nathashia was the one who we dealt with when we dropped off the vehicle, she has been nothing but one of the worst customer service i have ever had .. its been 15 days today that my vehicle has been in the shop , i had to call over 20 times in the last week to get updates on my vehicle, Natashia shouldn't be working in the service industry if she cannot provide the right services , so forward a bit , what they are working on is under warrenty so i asked them for a loaner , they said we dont have a loaner but if you find a vehicle to rent we will pay up to $60 a day but it had to be a GM product , well couldn't find one in Edmonton so i had to get in contact with GMC Canada, wich they told me to go ahead and rent the car and ask the rental company to write down on the receipt No gm product , so that was done , now ive had the rental for 2 weeks now , ive called natashia plenty of times , left plenty of voicemails without getting anything back , today i had enough , so i called capital gmc and spoke with a gentleman named: SVEND PETERSON total unprofessional piece of xxxx , when he answered the phone the first thing i noticed was wow , what an unprofessional manager , i asked him what was going on with my vehicle as well as who was going to pay for the rental , he told me you are ! Who do you think ? So now ive been ignored for days , ive been laughed at by the "manager" on the phone , ive been lied to by Nathashia who told me to go ahead and rent a vehicle, now i am stuck with a $2600 bill ( thats beside the warranty work ) and now a $1200 from the rental company . SVEND PETERSON SHOULD NOT BE WORKING IN A PUBLIC PLACE HE IS A TOTAL PIECE OF xxxx , THEY ALL LIED , NO ONE EVEN CALLED TO SAY MY VEHICLE WAS READY! SO PLEASE PLEASE PLEASE DO YOU RESEARCH AND READ ALL OF THE BAD REVIEWS ON HERE BECAUSE THEY ARE ALL TRUE !!!!! DO NOT DO BUISNESS WITH CAPITAL GMC THEY ARE CROOKS ! IM NOT SURE WHY THEY ARE STILL OPERATING AS A BUISNESS BUT I WILL MAKE SURE THAT I PASS ON THIS TO EVERYONE I KNOW SO YOU DONT GET YOURSELF INTO A MESS LIKE I AM !!!!!!!!!!!!! I REPEAT STAY AWAY FROM SVEND PETERSON AND NATASHIA !!!!!!!!!!!!!!!! I WISH I WOULD OF RECORDED THE PHONE CALL I HAD WITH NATASHIA WHEN SHE GAVE ME THE GO AHEAD TO RENT THE VEHICLE. OH AND THE MANAGER , SVEND DID HANG UP ON ME WHILE I WAS STILL SPEAKING, WHAT A PROFESSIONAL PIECE OF ART. Try and support local mechanics that would work for you and not just steal your cash like these big buisness, they have zero care about their customers they can say whatever they want i was proven by all of the people that i spoke with how unprofessional they were . The only good person i met there was 1 years ago his name was Shawn but i dont think he is there anymore . I still have $7000 worth of repair to get done BUT WILL DEFINITELY BRING ELSE WHERE CAN'T WAIT TO PICK UP MY VEHICLE AND NOT STEP FOOT AGAIN IN THAT BUILDING . And please CAPITAL GMC DO NOT COMMENT ON MY REVIEW SAYING SORRY LIKE YOU DID TO EVERYBODY ELSE , CALL ME DIRECTLY MANAGER OR OWNER YOU HAVE MY PHONE NUMBER. IVE ALREADY BEEN IN CONTACT WITH A FEW PEOPLE THAT HAVE LEFT REVIEWS LIKE MINE AND WE ARE GOING TO DO WHAT WE CAN TO MAKE THE WORD GO AROUND MORE THEN GOOGLE REVIEWS. THIS NEEDS TO BE ON THE NEWS !!!!!!!!!!!!!! IM NOT MAD BECAUSE OF THE COST I AM BEYOND FRUSTRATED BECAUSE I WAS TOLD SOMETHING AND NOW EVERYTHING IS ALL OF THE SUDDEN DIFFERENT . NOT A WAY TO TREAT ANY CLIENTS WETHER YOUR SPENDING A DOLLAR OR A THOUSAND ! More
We made our deal with Goldie as we live out of province. He was quick to respond either by phone or email. He ordered the winter required to be able to drive in our province and met the same price the tir He was quick to respond either by phone or email. He ordered the winter required to be able to drive in our province and met the same price the tire dealer at home gave us. After we completed our purchase the winter tires were installed on our vehicle. He picked us up from our hotel at the airport. It was a good experience. We would not hesitate to come back and deal with him again. Neil and Pat Helland More