Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Capital Chrysler Jeep Dodge
Ottawa, ON
1,155 Reviews
Capital Dodge has been serving the community of Ottawa and surrounding areas for over 60 years. We have a proud history of delivering excellent service and quality care to each and every one of our valuable customers. Thank you for allowing us to earn your trust and keep it over the past decades. We look forward to another 60 years of serving you in our new dealership located at the Palladium Autopark next to Canadian Tire Centre. We have made it possible to give our customers even more service in this new state of the art facility.
We are committed to being involved in the community, through participation in charities, hockey teams, and also the United Way. We are here for YOU and your family to make sure you’re completely satisfied.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 6:00 AM - 6:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,155 reviews
November 19, 2020
great customer service - it took around 2.5 hours to put winter tires on but the quality of work was impeccable considering how busy it was. winter tires on but the quality of work was impeccable considering how busy it was. More
by cecylialee95
Helpful November 17, 2020
Very knowledgeable, professional, and friendly service Very knowledgeable, professional, and friendly service I would strongly recommend this dealership for service Excellent rates and car was ready w Very knowledgeable, professional, and friendly service I would strongly recommend this dealership for service Excellent rates and car was ready when promised Have a great day More
by Mike
Employees Worked With
November 17, 2020
Excellent customer service! Very fast and easy to deal with. Great dealership and service department. which provides quality work. Will always buy and have my vehicles serviced there. with. Great dealership and service department. which provides quality work. Will always buy and have my vehicles serviced there. More
by innovationguy13
November 14, 2020
I just bought a new RAM 1500 Crew Cab. I was pro Ford but dealing with Josh was fantastic. He is experienced and has loads of product knowledge. My purchase experience was pleasant and easy. Upon pick but dealing with Josh was fantastic. He is experienced and has loads of product knowledge. My purchase experience was pleasant and easy. Upon picking up the truck I was greeted by Josh, Tommy & Moe. Everyone was exceedingly helpful. Maryann in finance was awesome & explained the details of my deal very thoroughly.. Remo S More
by Remo S.
November 10, 2020
Eddie was very helpful, no pressure, excellent salesman. Offered a test drive, explained all the functions, quick service with a discount, would recommend Eddie and the dealership, thank you Offered a test drive, explained all the functions, quick service with a discount, would recommend Eddie and the dealership, thank you More
by Towersinsulationcorp
Employees Worked With
November 07, 2020
I previously owned a Jeep Tj for almost 10 years and always wanted to get back into a Jeep after driving several other vehicles in the past. I had spoken to Chris MacCuaig about buying a new Jeep Wrangl always wanted to get back into a Jeep after driving several other vehicles in the past. I had spoken to Chris MacCuaig about buying a new Jeep Wrangler Sahara and he not only explained the new features but answered all my questions. Very polite and professional. Great to deal with. A real asset to Capital Dodge! Recommended to family and friends! More
by Beverly Barber
Employees Worked With
November 06, 2020
My purchase experience has been quite pleasant and has gone without any issues. I did not have to worry about anything. Was introduce to the parts department which is taking care of my winter tires requir gone without any issues. I did not have to worry about anything. Was introduce to the parts department which is taking care of my winter tires requirements. So far, all is well. Thanks BTW, just love the ride!! More
by Cpaiem101
Employees Worked With
November 06, 2020
Love the vehicle! Great price, like brand new. Would definitely recommend to friends and family. Car runs very well. I'll definitely be back in the future definitely recommend to friends and family. Car runs very well. I'll definitely be back in the future More
by Josh
Employees Worked With
November 06, 2020
I bought a 2020 Ram 2500 Cummins a few weeks ago and Eddie was extrelley helpful, easy to talk to and answered all my questions. Very nice people and i will certainly get our next vehicle at Capital Dod Eddie was extrelley helpful, easy to talk to and answered all my questions. Very nice people and i will certainly get our next vehicle at Capital Dodge Chrysler. More
by Ben
November 06, 2020
Edmon offered great service!! Quick reply via email, offered to price match. Felt no pressure or rushed to purchase hastily. Great service from Andreanne the finance expert!! offered to price match. Felt no pressure or rushed to purchase hastily. Great service from Andreanne the finance expert!! More
by M-J
