Lexus of London

Jillian, Jack and the rest of the team at Lexus of London were always so friendly, patient and accommodating each time we made a visit there. We always felt comfortable voicing our questions and concerns. We were always so friendly, patient and accommodating each time we made a visit there. We always felt comfortable voicing our questions and concerns. We were debating between a couple of vehicles at different dealerships but ultimately wanted to make the purchase with Jillian because she was so genuine. Thank you Jillian for making our car-hunting experience a positive one :) More

I have purchased or leased a Lexus continuosly from this dealership since 1998. I have been consistently impressed with essentially everyone I have encountered with their professionalism, compassion, and a dealership since 1998. I have been consistently impressed with essentially everyone I have encountered with their professionalism, compassion, and a culture which makes the customer feel that they are the most important person. Amongst all the Lexus staff that I have encountered, two stand out. One is Jillian Cook who was the point person for my recent purchase of an NX. She stood out as the consumate "listener", who understood my current unique circumstances and worked tirelessly with Stephanie Shearsby to make the deal a reality. The second individual is Romeo Nissan. Once again, as with Jillian, his main strength is that he listens and makes the customer feel "special" and valued. These qualities are of immense value in service delivery (I compare my treatment at Lexus with the local Mercedes-Benz dealership). I would strongly recommend the Lexus dealership to anyone interested in a new vehicle purchase. More

Very good so nice, I like the Lexus. Allen is a nice and helpful sales person. I will like back with him again Allen is a nice and helpful sales person. I will like back with him again More

Very professional and friendly staff. Special thanks to Romeo and Karen who as always go above and beyond. Special thanks to Romeo and Karen who as always go above and beyond. More

Love Lexus of London! They are always there to help and they sell quality cars!! Rick Watson has helped us a few times with the purchase of a vehicle and he is always fa They are always there to help and they sell quality cars!! Rick Watson has helped us a few times with the purchase of a vehicle and he is always fantastic!! More

Already purchased three cars with Larry. He’s very professional and helpful. Best experience here! He’s very professional and helpful. Best experience here! More

The lounge and display area is bright and cheery, service reps are knowledgeable which makes the discussion on repairs understandable. I’m 67 and have been to other dealerships, Lexus of London is superb. reps are knowledgeable which makes the discussion on repairs understandable. I’m 67 and have been to other dealerships, Lexus of London is superb. More

I really don't enjoy writing reports or answering surveys of any type enough said of any type enough said More

Fantastic dealership! ! I found the employees very nice and always helpful everytime I went into the showroom. ! I found the employees very nice and always helpful everytime I went into the showroom. More

Allen is a very good sales person. He is really friendly and professional. Helped me to find the pre-own vehicle. He is really friendly and professional. Helped me to find the pre-own vehicle. More