Deanna Schmidt | Page 6

No Pressure! Ryan was excellent at walking me through the purchase of my very first, brand new vehicle. He was patient and answered all of the many questions I ha Ryan was excellent at walking me through the purchase of my very first, brand new vehicle. He was patient and answered all of the many questions I had. I love my Ford Escape!! More

Helpful 5

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Honest and Reliable I've dealt with these people for nearly 10 years. We've bought 3 cars here (2 new and 1 used) and have them all serviced. The people here are friend I've dealt with these people for nearly 10 years. We've bought 3 cars here (2 new and 1 used) and have them all serviced. The people here are friendly, honest and reliable. More

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Easy and painless My second truck purchase from Dave but third for the family. He's always such a pleasure to work with he makes everything as smooth as possible. My second truck purchase from Dave but third for the family. He's always such a pleasure to work with he makes everything as smooth as possible. More

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Top-notch Service I am very impressed by the team at Island Ford, particularly David in Sales, along with Deanna and Susie in service and Mike in parts. All three are c I am very impressed by the team at Island Ford, particularly David in Sales, along with Deanna and Susie in service and Mike in parts. All three are customer-focused, knowledgeable and able to handle complex situations with skill and style. They have each in their own contributed to making my Island Ford experiences very positive. Island Ford in Duncan is a dealership that has truly adopted a culture of customer focus. More

Helpful 1

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David Faithful - The Best Salesman I have been a long time patron of Island Ford. Primarily due to the unbelievable and amazing service of David Faithfull and Deanna in Service. They I have been a long time patron of Island Ford. Primarily due to the unbelievable and amazing service of David Faithfull and Deanna in Service. They go out of their way to ensure that you are the happiest of customers. They treat me like a number one each and every time! And if I fail to mention it, the parts guys are amazing as well! More

Helpful 1

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Very comfortable no pressure Matt is a heck of a salesmen does what he says he will do always happy to see you even after you have purchase pleasure to deal with the whole dealers Matt is a heck of a salesmen does what he says he will do always happy to see you even after you have purchase pleasure to deal with the whole dealership is very helpful More

Helpful 8

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Excellent costomer service I've dealt with the dealership for about 10 years generally dealing in lease vehicles and have had very good success. My leasing representative has be I've dealt with the dealership for about 10 years generally dealing in lease vehicles and have had very good success. My leasing representative has been Dave Faithful for all 10 years and I have found Dave to be honest, knowledgeable, super helpful and personable with no pressure. I have recommended Dave to many friends and work colleagues. Edie in finance has been similarly excellent to deal with every time I've dealt with the dealership, and Susie and Deanna in service are top notch. More

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Dave's earned my loyalty! Having dealt with Dave for many years, it's clear that his integrity stands out as the enduring quality that has resulted in a lifetime worth of loyal Having dealt with Dave for many years, it's clear that his integrity stands out as the enduring quality that has resulted in a lifetime worth of loyalty. I absolutely know that Dave focuses on doing what's right for me so buying a vehicle from him is enjoyable and stress free. He gets 5 stars all day long! My gripe and the reason for 4 stars is related to recent marketing campaigns by the dealership. I'm turned off by letters that are designed to look personalized when they really aren't. I sent a thoughtful and comprehensive letter to the manager and didn't get a response. Despite that, Dave will continue to be my go to guy! More

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Just a great guy to deal with ! I have been buying vehicles from this dealership for 25 years.The ownership has changed 3 times but one thing is always consistent... Dave Faithful !! I have been buying vehicles from this dealership for 25 years.The ownership has changed 3 times but one thing is always consistent... Dave Faithful !! When we go shopping for a vehicle , Dave always seems to find exactly what we need. Dave puts his heart into this job and his numbers say it all. Consistently the top guy locally and Nationally !! Just a great guy to deal with ! Gord More

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Amazing So very happy with my purchase of my Ford Escape! We went in to look around and test drove and Matt worked on getting us a deal we couldn't resist. Ev So very happy with my purchase of my Ford Escape! We went in to look around and test drove and Matt worked on getting us a deal we couldn't resist. Even my 6 year old can't wait to be old enough to make her first ford purchase from Matt! More

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