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Southbank Dodge Chrysler LTD
Ottawa, ON
1,996 Reviews
Your #1 Dodge Chrysler Jeep dealer in the National Capital Region
Southbank Dodge was founded in August 1974. Since then, our loyal customers have enabled us to expand our operation to become the largest volume Dodge Chrysler Jeep dealer in the Ottawa region. The pride held within myself and the entire Southbank staff is what has allowed us to succeed and continues to motivate us to exceed our customer’s expectations.
I am proud to say that not only is Southbank Dodge the number one Chrysler Dodge Jeep dealership in Ottawa, but we are Five Star Certified by our customers. Customer satisfaction has always and continues to be our number one priority.
I am proud to offer you not only an exceptional line up of vehicles to choose from, but an incomparable service and parts department that will ensure that your vehicle is impeccably maintained.
On behalf of the entire Southbank staff, I would like to say thank you to our clients; whether you are a long-time customer, or new to the Southbank family, I promise that we will continually strive to earn your business.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,996 reviews
August 21, 2019
Lacking of care with customer cars Work is half done, still experiencing 3 of same issues car was brought in for, was charged for work that should be on new car warranty, car was brough Work is half done, still experiencing 3 of same issues car was brought in for, was charged for work that should be on new car warranty, car was brought in clean, returned very dirty inside, and around items serviced, this is a repeat occurrence, never going back there. Found a good dodge dealer in Clarence rockland More
by Hate southbank dodge
Employees Worked With
Helpful August 21, 2019
Awesome experience Excellent service and very knowledgeable They treat their customers very well I would recommend to all friends and family . They are also very Excellent service and very knowledgeable They treat their customers very well I would recommend to all friends and family . They are also very honest about any issues you may have. More
by Patrick
Employees Worked With
Dustin Lemay
August 18, 2019
Hasan was fantastic!...well sort of Overall my experience was positive with the dealership, although Hasan Wahbeh was exceptional throughout the sales experience. The process with Hasan Overall my experience was positive with the dealership, although Hasan Wahbeh was exceptional throughout the sales experience. The process with Hasan was ideal, he was patient, knowledgeable, accommodating and took time to listen to my needs. He kept in touch during the process and followed up with the right amount of courtesy and professionalism. I would recommend Hasan Wahbeh as a Sales Representitive, you won't find a more approachable experience. ...AND then I dropped off my trade in and that’s where good service ended. I won’t be going back and highly suggest you look elsewhere. I’ve removed all Southbank branding from my truck and get it serviced elsewhere. More
by RAMSLT2017
Employees Worked With
Hasan Wahbeh
August 18, 2019
Great service as usual! This was my fifth purchase at Southbank, all with the same sales rep. Brandon Dallaire. Brandon is always a pleasure to deal with, even after the sale This was my fifth purchase at Southbank, all with the same sales rep. Brandon Dallaire. Brandon is always a pleasure to deal with, even after the sale has been completed. I would recommend anyone wishing to purchase a new and or used vehicle to meet with Brandon, you certainly won't be disappointed. I have family and friends who have purchased vehicles at Southbank and I will continue to recommend this dealership! More
by JJ_103
Employees Worked With
August 16, 2019
Superb sales. Honest and fair sales. Although I waited a bit they went out of their way to accommodate me. The car is great. No complaints at all. Honest and fair sales. Although I waited a bit they went out of their way to accommodate me. The car is great. No complaints at all. More
by Pacifica buyer
August 16, 2019
Been dealing with them since 2008 and always been pleased My husband and I found the service very professional and people are always ready to help. Dealt with service also since 2008 and always satisfied My husband and I found the service very professional and people are always ready to help. Dealt with service also since 2008 and always satisfied More
by Embrun, gemo
Employees Worked With
August 16, 2019
Simple and quick Went into south bank looking to trade in my existing vehicle. Told Aaron what I needed from him if we were to make a deal. He was in my corner from th Went into south bank looking to trade in my existing vehicle. Told Aaron what I needed from him if we were to make a deal. He was in my corner from the start and made it a very easy and smooth transition. Aaron was very polite, professional, and amiable. I would recommend anyone in the market for a new vehicle give Aaron a call! Thanks, Aaron, for all your help! More
by Vmack
August 15, 2019
Friendly, product knowledgeable I have been a client of Southbank Dodge Chrysler Ltd. dating back more than 25 and have been satisfied with the efficient staff and generally with t I have been a client of Southbank Dodge Chrysler Ltd. dating back more than 25 and have been satisfied with the efficient staff and generally with the vehicles I have purchased/leased. Today's staff seem to be more friendly and willing to help than in the past and left me with a feeling of being less like just a number or a dollar sign. With this purchase I actually found that a stressful situation turned out to be an overall rewarding experience. In particular salesperson Stan Noble is a true gentleman with integrity and was critical in guiding me through all aspects of the transaction. More
by Pacer$0493
August 13, 2019
understaffed for a dealer they are decent. they damaged my vehicle once during repair. tried to sell me abunch of crap i don't need. standard dealer stuff. they s for a dealer they are decent. they damaged my vehicle once during repair. tried to sell me abunch of crap i don't need. standard dealer stuff. they seem short staffed. there shuttle service is good More
by guyguru113
Employees Worked With
Other Employees :
Dean Martin, Dustin Lemay, Jenna Leonce
August 13, 2019
Top notch sales person! First, let me say that I love my RJ Willies Jeep Wrangler that I recently purchased from Southbank...she's a beauty! Stan not only made the purchasin First, let me say that I love my RJ Willies Jeep Wrangler that I recently purchased from Southbank...she's a beauty! Stan not only made the purchasing process painless, but he went out of his way to ensure customer satisfaction by picking me up at my house and bringing me back to the dealership to pick up my new vehicle. Thank you Stan! More
by chris123
Employees Worked With
