Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Southbank Dodge Chrysler LTD
Ottawa, ON
1,992 Reviews
Your #1 Dodge Chrysler Jeep dealer in the National Capital Region
Southbank Dodge was founded in August 1974. Since then, our loyal customers have enabled us to expand our operation to become the largest volume Dodge Chrysler Jeep dealer in the Ottawa region. The pride held within myself and the entire Southbank staff is what has allowed us to succeed and continues to motivate us to exceed our customer’s expectations.
I am proud to say that not only is Southbank Dodge the number one Chrysler Dodge Jeep dealership in Ottawa, but we are Five Star Certified by our customers. Customer satisfaction has always and continues to be our number one priority.
I am proud to offer you not only an exceptional line up of vehicles to choose from, but an incomparable service and parts department that will ensure that your vehicle is impeccably maintained.
On behalf of the entire Southbank staff, I would like to say thank you to our clients; whether you are a long-time customer, or new to the Southbank family, I promise that we will continually strive to earn your business.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,992 reviews
September 01, 2020
Kudos to Brandon, Al, Rodrigo and the entire team for the excellent service! 👍🏼 They helped make the buying process quick and seamless. We highly recommend! excellent service! 👍🏼 They helped make the buying process quick and seamless. We highly recommend! More
by Ms. T
Helpful August 31, 2020
I always look forward to going to Southbank the people that work their treat you like family and you always get a good deal they always strive to be the best that work their treat you like family and you always get a good deal they always strive to be the best More
by Kelly.atchison117
Employees Worked With
Other Employees :
Dean Martin, Patrick Butler Jr Jr, Charbel Bouraad
August 29, 2020
Although I have purchased many vehicles at your store this last experience was by far the best, everyone treated me like a somebody it proves you don't have to go speedy to be treated like a somebody [no this last experience was by far the best, everyone treated me like a somebody it proves you don't have to go speedy to be treated like a somebody [no sicar] lol I cant say enough about your staff especially Stan Noble what a gentlemen I will tell all my friends and family if you need a vehicle go to Southbank if your looking for a fare deal special thanks to Mr. Guy Parker More
by mutt ram guy
Employees Worked With
Other Employees :
Bruce Cameron , Dean Martin, Rami Alzabri
August 26, 2020
Southbank has been incredibly friendly and helpful getting me the exact Van I wanted (5th one I've owned) ... with all the options that I wanted ... and it had to be RED. This is Van # 5 for me. getting me the exact Van I wanted (5th one I've owned) ... with all the options that I wanted ... and it had to be RED. This is Van # 5 for me. Thanks to all of you for all your help and efficient service that I have had over the years. More
by kj
Employees Worked With
Brandon Daillaire
August 25, 2020
Excellent customer service, very personable and accommodating. Great sales help from Spencer! Knowledgeable and friendly. The dealership is impressive, would definitely recommend to others who are accommodating. Great sales help from Spencer! Knowledgeable and friendly. The dealership is impressive, would definitely recommend to others who are shopping for a new or used automobile! More
by Teresa
Employees Worked With
Rami Alzabri, SPENCER BACON
August 19, 2020
I could not be happier with my purchase and the service at Southbank. Mark answered my questions whether I contacted him via phone, email or in person. Great local service, which is how I try to shop...Loc at Southbank. Mark answered my questions whether I contacted him via phone, email or in person. Great local service, which is how I try to shop...Locally! I will continue to buy from Southbank Dodge, this is my first purchase with them. More
by thebouchards60
Employees Worked With
Mark Desjardins
August 18, 2020
This was a great experience! Everyone I was dealing was very professional. I have nothing negative to say about my experience at SouthBank Dodge in Ottawa. very professional. I have nothing negative to say about my experience at SouthBank Dodge in Ottawa. More
by tbakhuis
Employees Worked With
Other Employees :
Rami Alzabri, Charbel Bouraad
August 15, 2020
We had a great experience dealing with Mike Thomas, Al AlQasem and other staff at Southbank, we are very pleased with our new vehicle. Would definitely recommend them. AlQasem and other staff at Southbank, we are very pleased with our new vehicle. Would definitely recommend them. More
by Wagners
August 13, 2020
Great buying experience I dealt with Charlie at Southbank for my new Ram 1500. Charlie knew all the information about the vehicle and was able to answer every question I had I dealt with Charlie at Southbank for my new Ram 1500. Charlie knew all the information about the vehicle and was able to answer every question I had. I didn't feel strong pressure to buy on the spot and enjoyed his style of selling. I would recommend this dealership and Charlie to anyone looking for a new vehicle. Ivan in Finance was also great! More
by Sam B
Employees Worked With
Ivan Zechel, Charbel Bouraad
August 09, 2020
Fantastic Experience I just wanted to thank the Staff at Southbank Dodge Chrysler, and specifically, Brandon Dallaire, who went over and above expectations. The full e I just wanted to thank the Staff at Southbank Dodge Chrysler, and specifically, Brandon Dallaire, who went over and above expectations. The full experience started with us researching a Jeep online, and I reached out via the Jeep website, to ask if we could come to take a look. We were welcomed into the dealer and met with Brandon to get some info about the vehicle. I think the whole process from the very start to finish may have been 3 weeks, no concerns at the time of sale, financing, and vehicle pickup. My wife loves the Jeep, it was just what we needed to inject some adventure into our lives. We can't wait to get it filthy! Thank you, Chris & Lise Duncan More
by chrisduncanemail
Employees Worked With
